Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
109423 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
220553 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
576389 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
474837 Views
578 replies
40 likes
Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...
Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...
Moderator
11623 Views
11 replies
0 likes
Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...
Plan: Premium Country: UK and France Device: Freebox Mini, Amazon Fire TV Operating System: both Android My Question or Issue: The background pictures of artists w...
Newbie
1846 Views
3 replies
1 likes
Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...
Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...
Newbie
12054 Views
5 replies
1 likes
Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...
Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826 My Question or Issue After updating to the latest version of the Android app, playlis...
Regular
6677 Views
43 replies
23 likes
PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...
Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13 My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...
Newbie
25431 Views
40 replies
0 likes
I've been using Spotify since around December, and I've been enjoying it thus far. However, I have noticed that I'm getting no ads. I'm not using any third-party software to block this, at least to my knowledge. Perhaps my phone has built-in software...
I've been using Spotify since around December, and I've been enjoying it thus far. However, I have noticed that I'm getting no ads. I'm not using any third-party software to block this, at least to m...
Newbie
2869 Views
2 replies
1 likes
This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!
This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!
Visitor
4828 Views
5 replies
0 likes
PlanGratisPaísEspañaDispositivoRealme X50 Pro 5GSistema operativoAndroid 12 Mi pregunta o problemacada vez que intento escanear un código de spotify con la aplicación, se me cierra
Plan Gratis País España Dispositivo Realme X50 Pro 5G Sistema operativo Android 12 Mi pregunta o problema cada vez que intento escanear un código de spotify con la aplicación...
Moderator
230 Views
1 replies
0 likes
PlanPremiumCountry. U.S.A Device: Samsung Galaxy S22 UltraOperating SystemAndroid 13One UI version: 5.1App version: 8.8.80.599 My Question or Issue: ALL AUTOPLAY ANYTHING SETTING OPTIONS ARE TURNED OFF. ("Gapless", "Automix", "Autoplay similar conten...
Plan Premium Country. U.S.A Device: Samsung Galaxy S22 Ultra Operating System Android 13 One UI version: 5.1 App version: 8.8.80.599 My Question or Issue: ALL AUTOPLAY AN...
Moderator
2794 Views
5 replies
1 likes
Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the app and local files) because the app keeps stopping ...
Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the a...
Moderator
20457 Views
30 replies
1 likes
Hi Anyone here know the reason for this?So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers.The issue is previously I could control the laptop spotify via phone (Android).There is n...
Hi 🙂 Anyone here know the reason for this? So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers. The issue is previously I c...
Visitor
2189 Views
7 replies
0 likes
PlanPremiumCountryUnited States of AmericaMy Question or Issue I have a whole-home audio system with 30 to 40 devices that I can use with Spotify. I understand that it's a lot of devices available, but with speakers in about every room of the house i...
Plan Premium Country United States of America My Question or Issue I have a whole-home audio system with 30 to 40 devices that I can use with Spotify. I understand that it's a lot ...
Casual Listener
675 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceHuawei Mate SEOperating SystemAndroid Oreo My Question or IssueHi, I'm from one of the countries that received the lyrics implementation (Argentina) and I have to say, it works wonderfully. However, according to the p...
Plan Premium Country Argentina Device Huawei Mate SE Operating System Android Oreo My Question or Issue Hi, I'm from one of the countries that received the lyrics implementation (A...
Visitor
71592 Views
12 replies
44 likes
Plan PremiumCountry UK Device Google Pixel 8 My Question or IssuePodcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi or cellular. App and OS are up to date.App has been reinstalled, caches have been cle...
Plan Premium Country UK Device Google Pixel 8 My Question or Issue Podcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi...
Visitor
1280 Views
3 replies
0 likes
PlanPremium CountryBrazil DeviceSamsung Galaxy S8 and S23 Ultra Operating SystemAndroid 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra) When I click on the shuffle button, either on the current playing track screen, top button on playlist or ...
Plan Premium Country Brazil Device Samsung Galaxy S8 and S23 Ultra Operating System Android 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra) Whe...
Visitor
1302 Views
3 replies
2 likes
PlanPremiumCountryTürkiyeDevice(Samsung Galaxy S24 FE)Operating System(Android 16) My Question or IssueSleep Timer feature doesn't work properly. I set it off for 30 minutes, and it stops at 22 minutes. Yes I reinstalled the app. The issue is ongoing...
Plan Premium Country Türkiye Device (Samsung Galaxy S24 FE) Operating System (Android 16) My Question or Issue Sleep Timer feature doesn't work properly. I set it off for 30 minutes,...
Moderator
1413 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...
Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream) My Question or Issue On my old phone (Realme 11 Pro Plus...
Moderator
1872 Views
13 replies
0 likes
My Question or IssueSo I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album, but now takes me to a chat window where I have to c...
My Question or Issue So I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album...
Newbie
3797 Views
3 replies
1 likes
PlanPremiumCountry AustraliaDeviceGoogle Pixel 6 Pro (also tried Google Pixel 4a 5G)Operating SystemAndroid 12 My Question or IssueWhen using Android Auto in the car my voice commands are understood and repeated back to me but not actioned by Spotify...
Plan Premium Country Australia Device Google Pixel 6 Pro (also tried Google Pixel 4a 5G) Operating System Android 12 My Question or Issue When using Android Auto in the car my ...
Casual Listener
2822 Views
14 replies
2 likes
Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures ). I downloaded the app again, cleared the data, and tried to log in...
Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures ). I down...
Moderator
448 Views
1 replies
0 likes
