Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
200124 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
543336 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
451304 Views
571 replies
38 likes
PlanFamilyCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid 10 Experiencing an issue where I cannot scroll all the way to the bottom of my liked songs. I am thus unable to select the last 2 songs in the playlist because they are covered by the...
Plan Family Country Usa Device Samsung Galaxy s9 Operating System Android 10 Experiencing an issue where I cannot scroll all the way to the bottom of my liked songs. I...
Moderator
985 Views
3 replies
0 likes
Hi, I recently installed Spotify on my Android device and noticed that the app does not auto-resume playback after interruptions. Interruptions that cause this: • Notifications • Brief Bluetooth disconnects • Short network drops • Switching between a...
Hi, I recently installed Spotify on my Android device and noticed that the app does not auto-resume playback after interruptions. Interruptions that cause this: • Notifications • Brief...
Moderator
1703 Views
3 replies
0 likes
PlanPremium FamilyCountryIndiaDeviceGalaxy S23Operating SystemAndroid (the latest one, idk the name) My Question or IssueThe stream counts in my sound capsule is not showing on my phone, while I can still see it in on my iPad.PS: I was uploading the ...
Plan Premium Family Country India Device Galaxy S23 Operating System Android (the latest one, idk the name) My Question or Issue The stream counts in my sound capsule is not showing ...
Moderator
2767 Views
16 replies
0 likes
PlanFreeCountryUnited Kingdom DeviceGoogle pixel 7a Operating SystemAndroid My Question or IssueTried to update spotify and it wouldn't so i uninstalled it to try and reinstall it and now it just won't install at all. There is nothing wrong with my i...
Plan Free Country United Kingdom Device Google pixel 7a Operating System Android My Question or Issue Tried to update spotify and it wouldn't so i uninstalled i...
Moderator
718 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Note 20 UltraOperating SystemAndroid 12 My Question or IssueI have seen MULTIPLE threads on this but it never seems resolved, what is going on Spotify? Basically I have about 10gig of downloaded songs. I set to my SD...
Plan Premium Country US Device Samsung Note 20 Ultra Operating System Android 12 My Question or Issue I have seen MULTIPLE threads on this but it never seems resolved, what is going ...
Regular
2216 Views
3 replies
2 likes
PlanFamilyCountryUSDeviceOnePlus 7T HD1905Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AAMy Question or IssueOn Android we have a quick launcher shortcut which closes all foreground application at once. Unfortunately it closes a playing Spotify...
Plan Family Country US Device OnePlus 7T HD1905 Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA My Question or Issue On Android we have a quick launcher shortcut which...
Visitor
2039 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceOP5TOperating SystemAndroid 10Spotify Version8.5.98.984 My Question or IssueNo sound when connecting wired headphone while Spotify plays song (progress bar shows that song is playing.)At the same time, there's sound from oth...
Plan Premium Country UK Device OP5T Operating System Android 10 Spotify Version 8.5.98.984 My Question or Issue No sound when connecting wired headphone while Spotify plays song (p...
Casual Listener
6998 Views
10 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Z Fold 3Operating SystemAndroid 12 My Question or IssueThis is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile, I get the notification of "downloading # out of # (93% complete)" or someth...
Plan Premium Country USA Device Samsung Z Fold 3 Operating System Android 12 My Question or Issue This is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile,...
Visitor
79477 Views
30 replies
14 likes
Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using 4GB of storage, which is clearly due to the songs f...
Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using ...
Visitor
3816 Views
2 replies
1 likes
PlanPremiumCountryMalaysiaDeviceAndroid version 10 - system version V11.1.1_20200717.181308_SP16-EN-XOperating SystemAndroid 10 My Question or IssueThe spotify apps keep crushing right after open the apps.
Plan Premium Country Malaysia Device Android version 10 - system version V11.1.1_20200717.181308_SP16-EN-X Operating System Android 10 My Question or Issue The spotify apps keep crus...
Moderator
272 Views
1 replies
0 likes
Plan: PremiumCountry: MalaysiaDevice: BMW iX1Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67 Ever since the (built-in) Spotify app got updated automatically from V4.9.x to V5.1 on BMW OS 9, it has been exhibiting these issues:Spotify no ...
Plan: Premium Country: Malaysia Device: BMW iX1 Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67 Ever since the (built-in) Spotify app got updated automatically from V4.9...
Casual Listener
5444 Views
12 replies
1 likes
Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from the search page on spotify, it gives me a notification "do you want to play the video?" And...
Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from...
Moderator
22705 Views
113 replies
56 likes
PlanPremiumCountryBelgiumDeviceSamsung Galaxy S20FEOperating SystemAndroid 13 My Question or IssueA day, around one month ago, I noticed that my audio quality had decreased. Like, songs that I had already listened to 20+ times suddenly seemed slightl...
Plan Premium Country Belgium Device Samsung Galaxy S20FE Operating System Android 13 My Question or Issue A day, around one month ago, I noticed that my audio quality had decreased. ...
Visitor
3728 Views
7 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...
Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12 My Question or Issue When device is connected to internet, with any type of connecti...
Spotify Star
262 Views
1 replies
0 likes
Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.
Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and ...
Newbie
16647 Views
10 replies
5 likes
PlanFree/PremiumDeviceSamsung Galaxy Watch 8 Ultra Operating SystemOne UI 8.0 (Wear OS 6.0) My Question or IssueJust upgraded from my older Watch 4 to a Watch 8 Classic. Before with Spotify no matter where I was playing my music via Bluetooth or even...
Plan Free/Premium Device Samsung Galaxy Watch 8 Ultra Operating System One UI 8.0 (Wear OS 6.0) My Question or Issue Just upgraded from my older Watch 4 to a Watch 8 Classic. ...
Gig Goer
10003 Views
39 replies
10 likes
Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15 My Question or Issue Lyrics in landscape mode is aligned completely to the left, due to which the punch hole front camera is covering the 1st few letters of every line...
Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15 My Question or Issue Lyrics in landscape mode is aligned completely to the l...
Regular
734 Views
4 replies
0 likes
PlanPremiumCountryHungaryDeviceSamsung A54Operating SystemAndroid 16Spotify version9.0.96.826 My Question or IssueHi!I've noticed that when using the 3-dot menu for podcast episodes in the Your Episodes list, the icons next to the actions change back...
Plan Premium Country Hungary Device Samsung A54 Operating System Android 16 Spotify version 9.0.96.826 My Question or Issue Hi! I've noticed that when using the 3-dot menu for pod...
Moderator
661 Views
5 replies
0 likes
PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid version 11. One UI 3.1 My Question or IssueAutoplay has been working randomly for the past 5 years. Example, I have a playlist made by me and after the last song on the list ends it use...
Plan Premium Country Finland Device Galaxy A40 Operating System Android version 11. One UI 3.1 My Question or Issue Autoplay has been working randomly for the past 5 years. E...
Casual Listener
965 Views
2 replies
0 likes
When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing. I already deleted cache, reinstalled the app en rebooted my phone (in different ...
When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing. I already deleted ca...
Casual Listener
21469 Views
8 replies
0 likes
