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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116394 Views

27 replies

4 likes

  • 116394 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234089 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234089 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594304 Views

79 replies

3 likes

  • 594304 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487684 Views

580 replies

42 likes

Account
Free
  • 487684 Views
  • 580 replies
  • 42 likes

Superuser Contribution Current play of playlist disappears after closing the app

PlanPremiumCountryGermanyDevice(Samsung Galaxy A55 5G)Operating System(Android 16) My Question or IssueOn my new phone, when I close the app when listening to, for instance, my favourites playlist, next time I open the app, no playlist is "active". T...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy A55 5G) Operating System (Android 16)   My Question or Issue On my new phone, when I close the app when listening to, for instance, ...

Ivelina

Moderator

1044 Views

5 replies

1 likes

app issue
playlist issue
  • 1044 Views
  • 5 replies
  • 1 likes

Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

Regular

  Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...

GKolitsopoulos

Casual Listener

96410 Views

108 replies

61 likes

  • 96410 Views
  • 108 replies
  • 61 likes

Superuser Contribution Local files not syncing to android anymore

PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...

Music Fan

  Plan Premium Country USA Device Note 9 Operating System Android 10   My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...

Metard79

Roadie

19843 Views

40 replies

0 likes

  • 19843 Views
  • 40 replies
  • 0 likes

Superuser Contribution Spotify Player Widget in Android - Missing Loop Button

PlanPremiumCountry DevicePixel 6Operating SystemAndroid 16 My Question or Issue The media player/widget used to show the button that controls whether to loop a song or not. Now it's gone and I can only loop if I open the app and change it there. This...

Visitor

Plan Premium Country   Device Pixel 6 Operating System Android 16   My Question or Issue   The media player/widget used to show the button that controls whether to loop a so...

user-removed

Not applicable

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos/ My Spotify keeps pausing every 30-40 seconds

Plan Premium Country México Device Android A10 Operating System Android My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando ...

fgalera

Visitor

77369 Views

16 replies

1 likes

  • 77369 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

Regular

Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...

Dessi

Moderator

7536 Views

39 replies

3 likes

  • 7536 Views
  • 39 replies
  • 3 likes

Superuser Contribution Spotify doesn't show anything

Plan: FreeCountry: Originally Vietnam, recently changed to the USA Device: S24Operating System: Android 16 My Question or Issue: I just moved to the US to study here and have changed the region of the account to the US. As you can see in the video, m...

Regular

Plan: Free Country: Originally Vietnam, recently changed to the USA   Device: S24 Operating System: Android 16   My Question or Issue:  I just moved to the US to ...

Yordan

Moderator

2072 Views

13 replies

0 likes

Android
Free
Log in errors
  • 2072 Views
  • 13 replies
  • 0 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

Music Fan

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...

Yordan

Moderator

6367 Views

8 replies

3 likes

  • 6367 Views
  • 8 replies
  • 3 likes

tired of the push notification spam!

Im tired of getting push notification spam from spotify.Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

Music Fan

Im tired of getting push notification spam from spotify. Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

tapshortcut

Casual Listener

920 Views

3 replies

3 likes

  • 920 Views
  • 3 replies
  • 3 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Pastie

Music Fan

8478 Views

43 replies

9 likes

all episodes
filter
filters reset
Unplayed
your episodes
  • 8478 Views
  • 43 replies
  • 9 likes

Superuser Contribution Spotify will randomly close and the songs will restart

Plan PremiumCountrySingapore DeviceSamsung Galaxy A16Operating SystemAndroid 16 My Question or IssueMy songs will randomly stop playing, as the app will close and the song restarts. I have tried everything including clearing cache, deleting the app r...

Casual Listener

  Plan Premium Country Singapore   Device Samsung Galaxy A16 Operating System Android 16   My Question or Issue My songs will randomly stop playing, as the app will clo...

Eni

Moderator

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Superuser Contribution WiFi Streaming quality affecting mobile data ueage

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 16My Question or IssueRecently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 minutes, I'm not sure why. My data saver in the app is set to Always O...

Regular

Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 16 My Question or Issue Recently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 m...

Anventia

Regular

1306 Views

9 replies

0 likes

data
  • 1306 Views
  • 9 replies
  • 0 likes

Superuser Contribution (Smart) Shuffle not working when in car only

FIRST: Yes, I have already1) uninstalled, reinstalled,2) logged out, logged back in3) logged out, uninstalled, reinstalled, logged back inDevice: Samsung Galaxy S24 UltraPremium Family PlanI don't know what happened, but recently, I cannot use the sh...

Casual Listener

FIRST: Yes, I have already 1) uninstalled, reinstalled, 2) logged out, logged back in 3) logged out, uninstalled, reinstalled, logged back in Device: Samsung Galaxy S24 Ultra Premium Family Pl...

Rebel_Roshak

Visitor

2926 Views

2 replies

2 likes

Android
application
Mobile
shuffle
Shuffle not working
smart shuffle
  • 2926 Views
  • 2 replies
  • 2 likes

It crashes when I open the app.

PlanFreeCountryGuatemalaDeviceHP Laptop Galaxy A56 5GOperating SystemMicrosoft Windows 11My Question or IssueI'm a beta tester and lately, the music app has an intermittent issue: it auto-closes after playing (often just one song), and then logging b...

Regular

Plan Free Country Guatemala Device HP Laptop  Galaxy A56 5G Operating System Microsoft Windows 11 My Question or Issue I'm a beta tester and lately, the music app has an intermitte...

12150541838

Regular

273 Views

2 replies

1 likes

  • 273 Views
  • 2 replies
  • 1 likes

Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

MihailY

Moderator

1685 Views

6 replies

0 likes

  • 1685 Views
  • 6 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

865885780

Casual Listener

38208 Views

82 replies

4 likes

autoplay
Help
  • 38208 Views
  • 82 replies
  • 4 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

Newbie

Live events has my correct location but is showing me events hours away. How do I correct this?

Chips

Newbie

3680 Views

7 replies

3 likes

  • 3680 Views
  • 7 replies
  • 3 likes

Superuser Contribution Honor 8 magic pro login issues

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a button that says 'go back to Spotify', however, when you...

Visitor

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a butto...

Eni

Moderator

163 Views

1 replies

0 likes

  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Now Not Appearing In Notification Panel (Android)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've done the necessary troubleshooting and I am really trying not to have to reset all of th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've do...

Novy

Moderator

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restarts when returning to app or opening Lyrics (Deep Link bug)

PlanPremiumCountryIndiaDeviceOneplus ce5Operating SystemAndroid 16 BaklavaSpotyfy version: 9.1.24.1739My Question or IssueWhen opening a song via a Google search link, the playback state is "fragile." Returning to the app from the recent apps menu or...

Casual Listener

Plan Premium Country India Device Oneplus ce5 Operating System Android 16 Baklava Spotyfy version: 9.1.24.1739 My Question or Issue When opening a song via a Google search link, the playbac...

OscarDC

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes