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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390767 Views

545 replies

35 likes

Account
Free
  • 390767 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8151 Views

0 replies

7 likes

  • 8151 Views
  • 0 replies
  • 7 likes

Superuser Contribution Podcast starting next episode, or ending, before end of podcast

PlanPremiumCountryUKDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueWhen listening to podcasts, the app is skipping to a different episode before the end. The amount of time varies for podcast, but it's normally 1-3 minutes. The a...

Casual Listener

  Plan Premium Country UK Device Google Pixel 8a Operating System Android 16   My Question or Issue When listening to podcasts, the app is skipping to a different episode be...

Eni

Moderator

1860 Views

5 replies

0 likes

Podcasts
  • 1860 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't connect to Spotify with my Suunto 7 watch

Hello,I can no longer connect my Suunto 7 watch to Spotify.I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating. Plan Premium Country France Device Honor Magic 4 Pro ...

Music Fan

Hello, I can no longer connect my Suunto 7 watch to Spotify. I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating...

Nospug

Visitor

7282 Views

48 replies

3 likes

  • 7282 Views
  • 48 replies
  • 3 likes

Adding a song to queue adds it in different places depending on queue location

PlanPremiumCountryUnited statesDeviceSamsung s22Operating SystemAndroid My Question or IssueWhen I swipe to add a song to queue from a playlist or search it adds it to the end of queue (how it has normally and always been for me), when I go to an art...

Newbie

Plan Premium Country United states Device Samsung s22 Operating System Android   My Question or Issue When I swipe to add a song to queue from a playlist or search it adds it to the en...

Oxyer

Newbie

1790 Views

9 replies

0 likes

  • 1790 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify what's going on? talk to me, I'm here

Plan"Premium" because in reality it feel like worst than the Free planCountryCanadaDeviceSamsung A50Operating SystemAndroid 11 My Question or IssueWhat's going on? I don't want to judge you but clearly there is a problem. I want to help you and the o...

Roadie

  Plan "Premium" because in reality it feel like worst than the Free plan Country Canada Device Samsung A50 Operating System Android 11   My Question or Issue What's going on? I ...

johnmcmackin

Visitor

3952 Views

17 replies

2 likes

  • 3952 Views
  • 17 replies
  • 2 likes

Spotify displays a bug when the phone is in landscape mode.

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated.Spotify version: 9.07.72.967Phone: Magic6 Pro 

Music Fan

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated. Spotify version: 9.07.72.967 Phone: Magic6 Pro   

Billy-J

Spotify Star

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Superuser Contribution Aplicativo muito lento / App very slow

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

Regular

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...

Vasil

Moderator

5682 Views

11 replies

0 likes

  • 5682 Views
  • 11 replies
  • 0 likes

Superuser Contribution won't let me play a song by clicking on it

I can click on a song and I can see that it is clicking on it on my Android but it will not play the selected song. It makes me start by pressing a play button at the top above my liked songs and then adding the specific songs to the queue. I have cl...

Visitor

I can click on a song and I can see that it is clicking on it on my Android but it will not play the selected song. It makes me start by pressing a play button at the top above my liked songs and the...

BrutusJacks2

Visitor

3108 Views

2 replies

0 likes

  • 3108 Views
  • 2 replies
  • 0 likes

Can't edit song positions

PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15   My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...

Billy-J

Spotify Star

444 Views

1 replies

0 likes

android bug
bug
bug report
edit
issue
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work at all when I use my SD card

PlanSpotify PremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.7.44.968 My Question or IssueThis happened right after a phone update and spotify update. Spotify does not work at all with my SD card. All my playlist...

Casual Listener

Plan Spotify Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.7.44.968   My Question or Issue This happened right after a phone update a...

Yordan

Moderator

12626 Views

29 replies

16 likes

  • 12626 Views
  • 29 replies
  • 16 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

joepur

Visitor

3895 Views

4 replies

0 likes

  • 3895 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify massive battery drain on samsung phones

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed that my battery suddenly didn't last as long as it d...

Casual Listener

So recently I got a Samsung Galaxy S21 ultra, and the first 2 weeks or so were absolutely fine, with screen on time per charge of around 7-8 hours, but then 1 week ago or maybe a bit more I noticed t...

Buckeyecal

Visitor

48190 Views

69 replies

8 likes

App & Features
  • 48190 Views
  • 69 replies
  • 8 likes

Solved!!Superuser Contribution Can't edit playlist order on Android - Premium

PlanPremiumCountryUnited Kingdom DevicePixel 6aOperating SystemAndroid 16 My Question or Issue Hello all. Per the title - I and another member of my family subscription can't edit the order of tracks in our Playlists. This worked fine until yesterday...

Regular

Plan Premium Country United Kingdom  Device Pixel 6a Operating System Android 16   My Question or Issue   Hello all.   Per the title - I and another member of my...

Sleepy7791

Newbie

2197 Views

18 replies

2 likes

  • 2197 Views
  • 18 replies
  • 2 likes

Superuser Contribution Re: Shared links doesn't work

For some reason I haven’t been able to share content by clicking on the usual icon. When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.

Visitor

For some reason I haven’t been able to share content by clicking on the usual icon.  When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.  &...

Eni

Moderator

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Remove premium button

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks. https://imgur.com/a/cAQV91f

Newbie

Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks.   https://imgur.com/a/cAQV91f

Billy-J

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to manually re-download all my library music???

PlanPremiumCountryUKDeviceHuawei P10Operating System(Android v9) My Question or IssueI had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downloaded music when offline. One of the Community help articles suggested I do ...

Casual Listener

Plan Premium Country UK Device Huawei P10 Operating System (Android v9)   My Question or Issue I had (maybe still have) a problem in that I couldn't setup my Spotify to listen to downl...

OckhamsHammer

Casual Listener

1953 Views

4 replies

2 likes

  • 1953 Views
  • 4 replies
  • 2 likes

My bluetooth earbuds work with everything on my phone except when using Spotify.

PlanPremiumCountryUSADeviceSamsung S24 My Question or IssueMy bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but when selected it plays through the phone speaker. I have the Amazon Music...

Visitor

Plan Premium Country USA Device Samsung S24   My Question or Issue My bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but w...

RayyW0

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Canvas is not working

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

Newbie

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

12159748212

Newbie

3729 Views

5 replies

1 likes

  • 3729 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify won't add a song to my local files playlist.

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying to add. The song I'm trying to add is a song mashu...

Casual Listener

I'm attempting to add a song to my local files playlist. I have local files enabled, and using the mobile app on android. Only one song is in my local files playlist, but it's not the song I'm trying...

ginshi13

Newbie

6674 Views

10 replies

0 likes

  • 6674 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Kids only plays endless loop

PlanSpotify Premium FamilyCountryGermanyDeviceAcer Tablet A3-A40Operating SystemAndroid 6.0 My Question or IssueMy kids like to listen to an audiobook via Spotify Kids when going to bed, which offers a nice selection of stories for them to choose fro...

Casual Listener

Plan Spotify Premium Family Country Germany Device Acer Tablet A3-A40 Operating System Android 6.0   My Question or Issue My kids like to listen to an audiobook via Spotify Kids when g...

BJL9

Newbie

2486 Views

8 replies

2 likes

  • 2486 Views
  • 8 replies
  • 2 likes

Superuser Contribution Lock Screen skip back 15 seconds skips podcasts forwards.

PlanPremiumCountryUKDeviceOnePlus 10 ProOperating SystemOxygen OS 13 (Android) My Question or IssueOn lock screen controls, pressing skip back 15 seconds is instead skipping forwards.

Visitor

Plan Premium Country UK Device OnePlus 10 Pro Operating System Oxygen OS 13 (Android)   My Question or Issue On lock screen controls, pressing skip back 15 seconds is instead skipping ...

Saaabo

Newbie

7078 Views

49 replies

0 likes

  • 7078 Views
  • 49 replies
  • 0 likes