Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399927 Views

548 replies

35 likes

Account
Free
  • 399927 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8589 Views

0 replies

7 likes

  • 8589 Views
  • 0 replies
  • 7 likes

Superuser Contribution The app keeps turning on shuffle and repeat

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself. I've triedClearing the cacheClearing dataLogging out and logging inUninstall and re installStill having the same results.I'm using the 9.0.74.1121 An...

Casual Listener

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself.   I've tried Clearing the cache Clearing data Logging out and logging in Uninstall and...

AlejaR

Moderator

451 Views

5 replies

0 likes

  • 451 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Android app crashes during playback after a few minutes

PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...

Regular

Plan Premium Country NL Device Blackview BV 9900 Pro Operating System Android 10 My Question or Issue Hi there, The Spotify Andoid app crashes every time after a few minutes playback. It d...

Louisalamagna

Visitor

5543 Views

20 replies

2 likes

  • 5543 Views
  • 20 replies
  • 2 likes

Superuser Contribution Re: Aux Cord Trouble

this is happening to me rn!! did you ever fix it?

Visitor

this is happening to me rn!! did you ever fix it?

Novy

Moderator

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google clock can't connect to Spotify

PlanPremium 8.7.44.968CountryMexicoDeviceRedmi Note 11SOperating SystemAndroid 11 RPA.200720.011 I recently changed phones and I can't connect Spotify with Google Clock. When I setup an alarm I get the usual message. Only when I open the Spotify app ...

Regular

  Plan Premium 8.7.44.968 Country Mexico Device Redmi Note 11S Operating System Android 11 RPA.200720.011     I  recently changed phones and I can't connect Spotify with...

ankitapal

Casual Listener

3885 Views

6 replies

0 likes

  • 3885 Views
  • 6 replies
  • 0 likes

Superuser Contribution Jam Auto-Invite does not work.

When i start the jam it says auto invite is not available on this device. Also i'm able to access new beta oppurtunities like new mixing features. (I think i'm inside of the their loyal user.).PlanPremiumCountryTurkeyDeviceSamsung S21 FE 5G ( First E...

Newbie

When i start the jam it says auto invite is not available on this device.  Also i'm able to access new beta oppurtunities like new mixing features. (I think i'm inside of the their loyal user.)...

AlejaR

Moderator

1707 Views

1 replies

0 likes

  • 1707 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I disable autoplay on other devices?

I'm aware that there should be a setting to disable auto play on both my phone and 'other devices' however I don't seem to have that option in my app. I'm running the latest version 8.7.92.521 on Android 13, is there something I need to do to get thi...

Visitor

I'm aware that there should be a setting to disable auto play on both my phone and 'other devices' however I don't seem to have that option in my app. I'm running the latest version 8.7.92.521 on An...

bdaun

Visitor

7252 Views

4 replies

0 likes

  • 7252 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app 9.0.76.1126 crashing on startup

PlanPremiumCountryPhone from the Netherlands, on vacation in ChileDeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueWhen starting the Spotify app, it immediately crashes during the initial splash screen. I've tried (multiple times e...

Regular

Plan Premium Country Phone from the Netherlands, on vacation in Chile Device Google Pixel 6a Operating System Android 16   My Question or Issue When starting the Spotify app, it immedi...

Yordan

Moderator

1220 Views

13 replies

0 likes

  • 1220 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot search podcast episodes

PlanPremiumCountryUnited StatesDeviceGoggle Pixel 8 ProOperating SystemAndroid 16 Open Beta My Question or IssuePodcasts will not allow me to search for episodes. UI is overalapping the back arrow. See attached picture. App version 9.0.76.1126

Newbie

Plan Premium Country United States Device Goggle Pixel 8 Pro Operating System Android 16 Open Beta   My Question or Issue Podcasts will not allow me to search for episodes. UI is overa...

Vasil

Moderator

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Issue with Song Loading and Album Navigation

Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...

Regular

Hello Spotify Support Team,   I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...

Amay

Spotify Star

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reporting a bug: Spotify Android stops playing when I close the app

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cumbersome and unfriendly) is to start it up on my wat...

Regular

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cum...

MihailY

Moderator

406 Views

5 replies

0 likes

  • 406 Views
  • 5 replies
  • 0 likes

Superuser Contribution Fix the glitching

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’s spotty and will completely cut out all together. ...

Visitor

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’...

Eni

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

Music Fan

  Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...

Chris587

Newbie

4940 Views

27 replies

0 likes

Casting
Echo Dot
Google Home
podcast problems
Podcasts
Podcasts error
  • 4940 Views
  • 27 replies
  • 0 likes

Need help: Only a few playlists show up in My Library on Android Auto

PlanPremiumCountryJapanDevice(Jelly Star)Operating System(android13.) My Question or IssueHi everyone,When using Android Auto, only a few of the playlists in my library show up.Is anyone else experiencing the same issue? If you’ve found a solution, I...

Visitor

Plan Premium Country Japan Device (Jelly Star) Operating System (android13.)   My Question or Issue Hi everyone, When using Android Auto, only a few of the playlists in my library sho...

ribezaz

Spotify Star

185 Views

1 replies

1 likes

  • 185 Views
  • 1 replies
  • 1 likes

Superuser Contribution Skipping causes playback to fast forward and podcast duration missing

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding. the other issue is that the podcast duration and time remaining is no longer sh...

Visitor

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding.  the other issue ...

Eni

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación Spotify no responde

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar solucionar el problema. Al intentar abrirla de nue...

Newbie

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar...

MihailY

Moderator

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps cutting out

PlanPremiumCountryUKDevicemoto g32Operating Systemandroid 13My Question or IssueFrequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play music, other times after an hour. Occasionally will happen multiple ...

Music Fan

Plan Premium Country UK Device moto g32 Operating System android 13 My Question or Issue Frequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play...

kirap662

Music Fan

1076 Views

16 replies

0 likes

  • 1076 Views
  • 16 replies
  • 0 likes

Earbuds crackle very loud before cutting out when app minimized in any way

PlanPremiumCountryThe NetherlandsDeviceNothing Phone (3a)Operating SystemAndroid 15 (Nothing OS 3.2) My Question or IssueI own a pair of Moondrop Kato IEMs with the FreeDSP cable to make usage with my phone better. With my old Samsung phone I had no ...

Newbie

Plan Premium Country The Netherlands Device Nothing Phone (3a) Operating System Android 15 (Nothing OS 3.2)   My Question or Issue I own a pair of Moondrop Kato IEMs with the FreeDSP c...

194 Views

0 replies

0 likes

Android
crackle
Earbuds
iems
  • 194 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ticking noises on Spotify on new Samsung phone

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me mad. Please help. I don't have the problem on my exis...

Regular

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me ...

Novy

Moderator

971 Views

9 replies

0 likes

  • 971 Views
  • 9 replies
  • 0 likes

[Android] Spotify automatically starts when I connect to Bluetooth

When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically.Temporarily I have disconnected audio permission from my phone bluetooth settings so as too any audio except phone calls is not ...

Casual Listener

When I start my car and when the phone bluetooth is connected to the car, Spotify starts playing or resumes automatically. Temporarily I have disconnected audio permission from my phone bluetooth se...

CMac23

Casual Listener

5318 Views

8 replies

1 likes

  • 5318 Views
  • 8 replies
  • 1 likes

Superuser Contribution Colour Gradients Missing in notifications

PlanPremiumCountryGreeceDevicePOCO C65Operating SystemAndroid 15 My Question or IssueThis issue has percisted for 2 months.What doesnt work: RebootingReinstalling the appClean delete of the app then reinstallADB fixes

Casual Listener

Plan Premium Country Greece Device POCO C65 Operating System Android 15   My Question or Issue This issue has percisted for 2 months. What doesnt work:  Rebooting Reinstalling ...

Kazoukas

Casual Listener

227 Views

2 replies

0 likes

  • 227 Views
  • 2 replies
  • 0 likes