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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115320 Views

27 replies

4 likes

  • 115320 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231783 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231783 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591353 Views

79 replies

3 likes

  • 591353 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485760 Views

580 replies

42 likes

Account
Free
  • 485760 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify will randomly close and the songs will restart

Plan PremiumCountrySingapore DeviceSamsung Galaxy A16Operating SystemAndroid 16 My Question or IssueMy songs will randomly stop playing, as the app will close and the song restarts. I have tried everything including clearing cache, deleting the app r...

Casual Listener

  Plan Premium Country Singapore   Device Samsung Galaxy A16 Operating System Android 16   My Question or Issue My songs will randomly stop playing, as the app will clo...

Eni

Moderator

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

Superuser Contribution WiFi Streaming quality affecting mobile data ueage

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 16My Question or IssueRecently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 minutes, I'm not sure why. My data saver in the app is set to Always O...

Regular

Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 16 My Question or Issue Recently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 m...

Anventia

Regular

1290 Views

9 replies

0 likes

data
  • 1290 Views
  • 9 replies
  • 0 likes

Superuser Contribution (Smart) Shuffle not working when in car only

FIRST: Yes, I have already1) uninstalled, reinstalled,2) logged out, logged back in3) logged out, uninstalled, reinstalled, logged back inDevice: Samsung Galaxy S24 UltraPremium Family PlanI don't know what happened, but recently, I cannot use the sh...

Casual Listener

FIRST: Yes, I have already 1) uninstalled, reinstalled, 2) logged out, logged back in 3) logged out, uninstalled, reinstalled, logged back in Device: Samsung Galaxy S24 Ultra Premium Family Pl...

Rebel_Roshak

Visitor

2883 Views

2 replies

2 likes

Android
application
Mobile
shuffle
Shuffle not working
smart shuffle
  • 2883 Views
  • 2 replies
  • 2 likes

It crashes when I open the app.

PlanFreeCountryGuatemalaDeviceHP Laptop Galaxy A56 5GOperating SystemMicrosoft Windows 11My Question or IssueI'm a beta tester and lately, the music app has an intermittent issue: it auto-closes after playing (often just one song), and then logging b...

Regular

Plan Free Country Guatemala Device HP Laptop  Galaxy A56 5G Operating System Microsoft Windows 11 My Question or Issue I'm a beta tester and lately, the music app has an intermitte...

12150541838

Regular

269 Views

2 replies

1 likes

  • 269 Views
  • 2 replies
  • 1 likes

Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

MihailY

Moderator

1680 Views

6 replies

0 likes

  • 1680 Views
  • 6 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

865885780

Casual Listener

38038 Views

82 replies

4 likes

autoplay
Help
  • 38038 Views
  • 82 replies
  • 4 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

Newbie

Live events has my correct location but is showing me events hours away. How do I correct this?

Chips

Newbie

3649 Views

7 replies

3 likes

  • 3649 Views
  • 7 replies
  • 3 likes

Superuser Contribution Honor 8 magic pro login issues

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a button that says 'go back to Spotify', however, when you...

Visitor

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a butto...

Eni

Moderator

156 Views

1 replies

0 likes

  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Now Not Appearing In Notification Panel (Android)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've done the necessary troubleshooting and I am really trying not to have to reset all of th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've do...

Novy

Moderator

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restarts when returning to app or opening Lyrics (Deep Link bug)

PlanPremiumCountryIndiaDeviceOneplus ce5Operating SystemAndroid 16 BaklavaSpotyfy version: 9.1.24.1739My Question or IssueWhen opening a song via a Google search link, the playback state is "fragile." Returning to the app from the recent apps menu or...

Casual Listener

Plan Premium Country India Device Oneplus ce5 Operating System Android 16 Baklava Spotyfy version: 9.1.24.1739 My Question or Issue When opening a song via a Google search link, the playbac...

OscarDC

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Laura_RP

Visitor

10928 Views

10 replies

0 likes

  • 10928 Views
  • 10 replies
  • 0 likes

Superuser Contribution ALL music from Spotify plays too fast, I've tried everything.

I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker.ALL music is playing as if it's been sped up slightly. There are no speed controls for music. How did this happen and w...

Visitor

I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker. ALL music is playing as if it's been sped up slightly. There are...

catkn23

Visitor

8372 Views

3 replies

0 likes

  • 8372 Views
  • 3 replies
  • 0 likes

Why EVERY song is not playable on my Android.

EVERY song is not playable i have tried redownloading spotify changing settings.

Visitor

EVERY song is not playable i have tried redownloading spotify changing settings.

Rugendorf

Visitor

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung Tablet's Adaptive refresh rate causes Spotify lyrics to be choppy

PlanPremiumCountryIndia DeviceSamsung Galaxy Tab S8 11 InchesOperating SystemOne UI 8/Android 161000047201.jpg My Question or IssueSo to simply put it like all Android and Apple phones, Samsung uses adaptive refresh rate basically they can alternate ...

Regular

Plan Premium Country India   Device Samsung Galaxy Tab S8 11 Inches Operating System One UI 8/Android 16 1000047201.jpg   My Question or Issue So to simply put it like all Android ...

Paula_Vi

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

SD Card self deletes - switches to internal storage. (2nd thread)

PlanPremium (Family)CountryUKDeviceSamsung Note9 + Note10+Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the S...

Gig Goer

Plan Premium (Family) Country UK Device Samsung Note9 + Note10+ Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring t...

Cowonaut

Newbie

997 Views

2 replies

1 likes

  • 997 Views
  • 2 replies
  • 1 likes

Superuser Contribution Ads change screen rotation of podcast video

PlanFreeCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid My Question or IssueWhen listening to a podcast, I watch the video with it in full screen landscape orientation. When an ad plays, the screen changes to portrait during the ad, a...

Visitor

Plan Free Country USA Device Samsung Galaxy S22 Ultra Operating System Android   My Question or Issue When listening to a podcast, I watch the video with it in full screen landscape or...

MihailY

Moderator

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Add to profile" not showing/can't add playlists to profile

Hi! Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/public, log out/log in, I have uninstalled/reinstalled the app...

Music Fan

Hi!   Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/pu...

justintopia

Visitor

15418 Views

52 replies

12 likes

Add to profile. Playlists. Add playlist. Public playlists.
  • 15418 Views
  • 52 replies
  • 12 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

TacoMonster

Regular

6368 Views

22 replies

0 likes

  • 6368 Views
  • 22 replies
  • 0 likes

Superuser Contribution Re: My liked songs playlist won’t open

Im having the same problem for the past 2 weeks my liked songs will not load and I've tried all of the steps mentioned earlier. my phone model is a samsung galaxy s24 fe. This has only happened on my phone

Visitor

Im having the same problem for the past 2 weeks my liked songs will not load and I've tried all of the steps mentioned earlier. my phone model is a samsung galaxy s24 fe. This has only happened on my...

OscarDC

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos are not playing anymore

PlanPremiumCountryNLDeviceSamsung Galaxy Tab A9+Operating SystemAndroid 14 My Question or IssueSince several days videos are no longer playing on my tablet. They work fine in the browser or on my phone. I have already done a clean re-install on my ta...

Casual Listener

Plan Premium Country NL Device Samsung Galaxy Tab A9+ Operating System Android 14   My Question or Issue Since several days videos are no longer playing on my tablet. They work fine in...

fl0wfr

Newbie

4604 Views

7 replies

0 likes

  • 4604 Views
  • 7 replies
  • 0 likes