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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6840 Views

0 replies

7 likes

  • 6840 Views
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  • 7 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

sptifyuser71718

Visitor

353372 Views

537 replies

34 likes

Account
Free
  • 353372 Views
  • 537 replies
  • 34 likes

Superuser Contribution PLAYBACK SETTINGS GRAY OUT WHEN PLAYING SPOTIFY ON AMAZON ALEXA ECHO DEVICES!

Plan: PREMIUM!Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my spotify playback settings become grayed out! whenever attempting to play spotify through any ...

Casual Listener

Plan: PREMIUM! Country: US!   Device: GALAXY NOTE 20 ULTRA 5G!   Operating System: ANDROID 13!   My Question or Issue: This act just recently started!  Where all my sp...

BROTHERMUHUMMAD

Casual Listener

809 Views

5 replies

1 likes

  • 809 Views
  • 5 replies
  • 1 likes

Search playback

What is the true functioning of the search algorithm in "Your Like," when I perform a search and for example Frank would expect that after he played one of the results and change of song, the next song would be another of the results and not the next...

Newbie

What is the true functioning of the search algorithm in "Your Like," when I perform a search and for example Frank would expect that after he played one of the results and change of song, the next so...

TanyaS

Spotify Star

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Bug in Valentines share pop-up

PlanPremiumCountryUK & NIDevicePixel 6aOperating SystemAndroid 15 My Question or IssueThe Valentines day promotional pop-up is getting the user's country incorrect. I received the pop-up with correct country (UK & NI) but from the share dialogue it s...

Casual Listener

Plan Premium Country UK & NI Device Pixel 6a Operating System Android 15   My Question or Issue The Valentines day promotional pop-up is getting the user's country incorrect. I rec...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Spotify PiP minidisplay crashing Android

PlanPremium DuoCountryBrazil DeviceMotorola Edge 40 Neo & Motorola G84Operating SystemAndroid 14 IssueWhen playing any content in video mode and press Android home button, calling the picture in picture minidisplay, the android crashes and restart. I...

Regular

Plan Premium Duo Country Brazil   Device Motorola Edge 40 Neo & Motorola G84 Operating System Android 14   Issue When playing any content in video mode and press Android home...

Amay

Spotify Star

637 Views

3 replies

0 likes

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Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

OscarDC

Moderator

2904 Views

22 replies

5 likes

  • 2904 Views
  • 22 replies
  • 5 likes

Superuser Contribution Can't consistently drag scroll bar

PlanPremiumDevicePixel 8Operating SystemAndroid 15 My Question or IssueMost of the time when I'm trying to quickly scroll to the bottom of a playlist by dragging the scroll bar on the right of the screen, the app fails to register the interaction. Th...

Casual Listener

Plan Premium Device Pixel 8 Operating System Android 15   My Question or Issue Most of the time when I'm trying to quickly scroll to the bottom of a playlist by dragging the scroll bar o...

Joan

Moderator

1540 Views

7 replies

0 likes

  • 1540 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist plays in recently added order even when sorting.

PlanPremiumCountryUSADeviceSamsung Galaxy A15Operating SystemAndroid 14 My Question or IssueWhen I sort my playlist and start playing it while sorted, it should play in the order displayed. However, it starts playing in the recently added order. In t...

Regular

Plan Premium Country USA Device Samsung Galaxy A15 Operating System Android 14   My Question or Issue When I sort my playlist and start playing it while sorted, it should play in the o...

Normington

Visitor

911 Views

11 replies

0 likes

  • 911 Views
  • 11 replies
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Superuser Contribution Ellipsis menu becomes idle

Plan premiumOperating SystemAndroid My Question or IssueAlmost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen becomes idle. Also, if I add a song to a list, I receive a confirmation message ...

Newbie

  Plan premium Operating System Android   My Question or Issue Almost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen become...

Novy

Moderator

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change "remove played episode" settings in podcasts

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it PlanPremiumCountryCanadaDevicePoxel 9 pro xlOperating System(iOS 10, Android O...

Casual Listener

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it    Plan Premiu...

Teddy12345

Casual Listener

1276 Views

8 replies

5 likes

  • 1276 Views
  • 8 replies
  • 5 likes

Missing local files

My device is a Galaxy s20 Fe snapdragon, I'm using the Alpha test version, but before I had the option to import local music, from the device itself, and apparently this function has disappeared.

Visitor

My device is a Galaxy s20 Fe snapdragon, I'm using the Alpha test version, but before I had the option to import local music, from the device itself, and apparently this function has disappeared.&nbs...

CryticalAce

Spotify Star

227 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution music everything disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraine Device()Operating System(Android, Windows 11,) My Question or IssueThis morning everything was working fin...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine  Device () Operating System (Android,...

Joan

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Combine various play list

How can one! Combine various play list! Created or other! together for continuous blended play & the easiest way to edit play lists to move multiple songs at once!BROTHER

Casual Listener

How can one! Combine various play list! Created or other! together for continuous blended play & the easiest way to edit play lists to move multiple songs at once! BROTHER

Joan

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
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Superuser Contribution My playlists don't show up on android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue None of my playlists show up on the android app and also there are no songs to play when I c...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue None of ...

Ivelina

Moderator

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

Joan

Moderator

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos are not playing anymore

PlanPremiumCountryNLDeviceSamsung Galaxy Tab A9+Operating SystemAndroid 14 My Question or IssueSince several days videos are no longer playing on my tablet. They work fine in the browser or on my phone. I have already done a clean re-install on my ta...

Casual Listener

Plan Premium Country NL Device Samsung Galaxy Tab A9+ Operating System Android 14   My Question or Issue Since several days videos are no longer playing on my tablet. They work fine in...

Dessi

Moderator

1675 Views

6 replies

0 likes

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  • 6 replies
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Solved!!Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

Regular

Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...

spudje

Regular

4334 Views

37 replies

3 likes

  • 4334 Views
  • 37 replies
  • 3 likes

Superuser Contribution Multiple Glitches/Bug with Android Spotify Since Last Update

Since the latest update I have noticed a couple of issues with spotify. First is that when I search music by an artist in my "Liked Songs" playlist, it not longer plays music only by that artist within the playlist. Usually if I searched, "juice wrld...

Newbie

Since the latest update I have noticed a couple of issues with spotify.   First is that when I search music by an artist in my "Liked Songs" playlist, it not longer plays music only by that ar...

Vasil

Moderator

1360 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Split-Screen Support Missing on Android

Hello Spotify Support Team,I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it seems to be disabled.I often use split-screen to multi...

Newbie

Hello Spotify Support Team, I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it...

svendllavendel

Casual Listener

3173 Views

11 replies

6 likes

  • 3173 Views
  • 11 replies
  • 6 likes