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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108256 Views

26 replies

3 likes

  • 108256 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218746 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218746 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573656 Views

79 replies

3 likes

  • 573656 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472189 Views

577 replies

40 likes

Account
Free
  • 472189 Views
  • 577 replies
  • 40 likes

Superuser Contribution Lyrics are not time-synced

This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!

Roadie

This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!  

Olyver

Visitor

4804 Views

5 replies

0 likes

  • 4804 Views
  • 5 replies
  • 0 likes

Superuser Contribution se me cierra la aplicacion al escanear

PlanGratisPaísEspañaDispositivoRealme X50 Pro 5GSistema operativoAndroid 12 Mi pregunta o problemacada vez que intento escanear un código de spotify con la aplicación, se me cierra

Visitor

  Plan Gratis País España Dispositivo Realme X50 Pro 5G Sistema operativo Android 12   Mi pregunta o problema cada vez que intento escanear un código de spotify con la aplicación...

Eni

Moderator

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly autoplaying when unlocking phone/entering app, and or playing from licked songs.(BUG)

PlanPremiumCountry. U.S.A Device: Samsung Galaxy S22 UltraOperating SystemAndroid 13One UI version: 5.1App version: 8.8.80.599 My Question or Issue: ALL AUTOPLAY ANYTHING SETTING OPTIONS ARE TURNED OFF. ("Gapless", "Automix", "Autoplay similar conten...

Regular

Plan Premium Country. U.S.A   Device: Samsung Galaxy S22 Ultra Operating System Android 13 One UI version: 5.1 App version: 8.8.80.599   My Question or Issue: ALL AUTOPLAY AN...

Vasil

Moderator

2779 Views

5 replies

1 likes

  • 2779 Views
  • 5 replies
  • 1 likes

Superuser Contribution [ANDROID] music keeps stopping when playing in the background

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the app and local files) because the app keeps stopping ...

Music Fan

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the a...

Vasil

Moderator

20369 Views

30 replies

1 likes

  • 20369 Views
  • 30 replies
  • 1 likes

Superuser Contribution [Android] Unable to control volume of tablet via phone?

Hi Anyone here know the reason for this?So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers.The issue is previously I could control the laptop spotify via phone (Android).There is n...

Regular

Hi 🙂 Anyone here know the reason for this? So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers. The issue is previously I c...

MoonMoon413

Visitor

2165 Views

7 replies

0 likes

  • 2165 Views
  • 7 replies
  • 0 likes

Performance Issues When Too Many Speakers are Available

PlanPremiumCountryUnited States of AmericaMy Question or Issue I have a whole-home audio system with 30 to 40 devices that I can use with Spotify. I understand that it's a lot of devices available, but with speakers in about every room of the house i...

Newbie

Plan Premium Country United States of America My Question or Issue   I have a whole-home audio system with 30 to 40 devices that I can use with Spotify.  I understand that it's a lot ...

kwadz

Casual Listener

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cast lyrics to TV by Chromecast

PlanPremiumCountryArgentinaDeviceHuawei Mate SEOperating SystemAndroid Oreo My Question or IssueHi, I'm from one of the countries that received the lyrics implementation (Argentina) and I have to say, it works wonderfully. However, according to the p...

Newbie

Plan Premium Country Argentina Device Huawei Mate SE Operating System Android Oreo   My Question or Issue Hi, I'm from one of the countries that received the lyrics implementation (A...

PerWi

Visitor

71503 Views

12 replies

44 likes

  • 71503 Views
  • 12 replies
  • 44 likes

Superuser Contribution Podcasts that include video no playing on Android app (on Pixel 8)

Plan PremiumCountry UK Device Google Pixel 8 My Question or IssuePodcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi or cellular. App and OS are up to date.App has been reinstalled, caches have been cle...

Casual Listener

Plan Premium Country UK  Device Google Pixel 8   My Question or Issue Podcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi...

Juls8

Visitor

1267 Views

3 replies

0 likes

  • 1267 Views
  • 3 replies
  • 0 likes

Shuffle mode requires Google Play Services now?

PlanPremium CountryBrazil DeviceSamsung Galaxy S8 and S23 Ultra Operating SystemAndroid 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra) When I click on the shuffle button, either on the current playing track screen, top button on playlist or ...

Newbie

Plan Premium   Country Brazil   Device Samsung Galaxy S8 and S23 Ultra   Operating System Android 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra)   Whe...

Norserock11

Visitor

1299 Views

3 replies

2 likes

  • 1299 Views
  • 3 replies
  • 2 likes

Superuser Contribution Sleep Timer is broken

PlanPremiumCountryTürkiyeDevice(Samsung Galaxy S24 FE)Operating System(Android 16) My Question or IssueSleep Timer feature doesn't work properly. I set it off for 30 minutes, and it stops at 22 minutes. Yes I reinstalled the app. The issue is ongoing...

Newbie

Plan Premium Country Türkiye Device (Samsung Galaxy S24 FE) Operating System (Android 16)   My Question or Issue Sleep Timer feature doesn't work properly. I set it off for 30 minutes,...

Dessi

Moderator

1390 Views

1 replies

0 likes

Sleep Timer
sleep timer error
  • 1390 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't keep phone from sleeping

PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...

Casual Listener

  Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream)    My Question or Issue On my old phone (Realme 11 Pro Plus...

AlejaR

Moderator

1858 Views

13 replies

0 likes

  • 1858 Views
  • 13 replies
  • 0 likes

Superuser Contribution Sharing via message required?

My Question or IssueSo I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album, but now takes me to a chat window where I have to c...

Casual Listener

My Question or Issue So I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album...

CatalinaS

Newbie

3719 Views

3 replies

1 likes

  • 3719 Views
  • 3 replies
  • 1 likes

Superuser Contribution Play command heard but not actioned on Android Audio

PlanPremiumCountry AustraliaDeviceGoogle Pixel 6 Pro (also tried Google Pixel 4a 5G)Operating SystemAndroid 12 My Question or IssueWhen using Android Auto in the car my voice commands are understood and repeated back to me but not actioned by Spotify...

Regular

Plan Premium Country  Australia Device Google Pixel 6 Pro (also tried Google Pixel 4a 5G) Operating System Android 12   My Question or Issue When using Android Auto in the car my ...

Sebastian510

Casual Listener

2805 Views

14 replies

2 likes

  • 2805 Views
  • 14 replies
  • 2 likes

Superuser Contribution I can't login

Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures ). I downloaded the app again, cleared the data, and tried to log in...

Newbie

Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures   ). I down...

Joan

Moderator

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution NOT SOLVED: Glitching / skipping / stuttering / popping when connected to bluetooth

Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...

Regular

Hi folks,   I'm running into a painfully frustrating problem.   I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...

Bazzz27

Visitor

44530 Views

61 replies

14 likes

  • 44530 Views
  • 61 replies
  • 14 likes

no me deja descargar música en mi dispositivo

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

Visitor

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

MARIA145

Newbie

3241 Views

4 replies

0 likes

  • 3241 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't update app from Hornor device

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...

Newbie

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...

Heriberto85

Casual Listener

1218 Views

5 replies

0 likes

  • 1218 Views
  • 5 replies
  • 0 likes

Superuser Contribution Search order issues

Plan PremiumCountry United States Devicemoto g stylus 5GOperating SystemAndroid 12My Question or IssueSongs don't change order in search after you play them

Regular

  Plan Premium Country United States    Device moto g stylus 5G Operating System Android 12 My Question or Issue Songs don't change order in search after you play them&nb...

smiilarky

Regular

753 Views

9 replies

0 likes

  • 753 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into app

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or reinstalling app and I even get the permium subscripti...

Casual Listener

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or rei...

somerandomguyv14

Newbie

31333 Views

12 replies

0 likes

  • 31333 Views
  • 12 replies
  • 0 likes

Gapless playback still broken on devices (Chromecast, Tesla, LG TV App)

PlanPremiumCountryNLDeviceTested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or IssueMany music albums consist of songs that span multiple tracks. When usings Spotify on an external device, Spotify inserts...

Casual Listener

Plan Premium Country NL Device Tested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android.   My Question or Issue Many music albums consist of songs that span mul...

psychotictesladriver

Newbie

2370 Views

5 replies

10 likes

Breaks
Chromecast
gapless
LG TV
playback
Silence
Tesla
  • 2370 Views
  • 5 replies
  • 10 likes