Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40158 Views
  • 65 replies
  • 25 likes
  • 40158 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876697 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876697 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26121 Views
  • 4 replies
  • 0 likes
  • 26121 Views
  • 4 replies
  • 0 likes

Cuando quiero abrir una lista de reproducción me pone que esta vacía

Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver mi plan no me deja verlo me salta error. Ayuda soy...

  • Visitor
  • Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver...
  • osornios
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution genre filter and songs shown mismatch after app re-opened

PlanPremiumCountryUKDeviceNothing Phone 2Operating SystemAndroid 14My Question or Issue(On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to post)Hi there,I've just noticed a small bug when the app is re-opened (not after b...

  • Newbie
  • Plan Premium Country UK Device Nothing Phone 2 Operating System Android 14 My Question or Issue (On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to pos...
  • OscarDC
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • bug
    Genre Filters
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Thumbnail flashes on screen

PlanPremiumCountryCanasaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueWhen going to the page for a podcast the podcast thumbnail briefly flashes on screen while loading the other screen. This only happens sometimes and im unsure of...

  • Gig Goer
  •   Plan Premium Country Canasa Device Samsung s10e Operating System Android 12   My Question or Issue When going to the page for a podcast the podcast thumbnail briefly flashes on...
  • OscarDC
  • Moderator
  • 370 Views
  • 6 replies
  • 0 likes
  • 370 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot play SPOTIFY via OK GOOGLE (Google Assistant)

PlanFree/PremiumCountry DeviceSamsung S22 UltraOperating SystemAndroid My Question or Issue"OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on my Samsung S22 Ultra. Tried reinstalling, rebooting, etc. Any ideas? RESPONSE from S22 Ultra: "I...

  • Newbie
  •     Plan Free/Premium Country   Device Samsung S22 Ultra Operating System Android   My Question or Issue "OK Google" "Play Spotify My Wife by the Who" DOES NOT WORK on...
  • ELIJAHNZ
  • Visitor
  • 1283 Views
  • 2 replies
  • 0 likes
  • 1283 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album cover is really low quality

The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system : MIUI Global 12.0.9, Android 10 | Country : Poland...

  • Regular
  • The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system ...
  • Joan
  • Moderator
  • 2666 Views
  • 34 replies
  • 1 likes
  • 2666 Views
  • 34 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded Podcasts Still Consume Data

PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...

  • Gig Goer
  • Plan Premium Country United States Device Pixel 3XL Operating System Android 11   My Question or Issue I was on a road trip yesterday, and had downloaded several podcast episodes in ad...
  • sunrisah
  • Visitor
  • 5886 Views
  • 7 replies
  • 0 likes
  • 5886 Views
  • 7 replies
  • 0 likes

Superuser Contribution Samsung S24 Ultra - Spotify Streaming to PC speakers over Phone Link not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 Ultra, PCOperating SystemSmartphone: Android 14, PC: Win11x64(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting my S24 Ultra via Phone Link to my PC, Spotify throws an error m...

  • Regular
  •   Plan Premium Country Germany Device Samsung Galaxy S24 Ultra, PC Operating System Smartphone: Android 14, PC: Win11x64(iOS 10, Android Oreo, Windows 10,etc.)   My Question ...
  • AlejaR
  • Moderator
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

  • Regular
  • Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...
  • trustmegowithit
  • Visitor
  • 23460 Views
  • 51 replies
  • 9 likes
  • Android
    freeze
    podcast
  • 23460 Views
  • 51 replies
  • 9 likes

Superuser Contribution No Sound on Instagram Stories

I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue. PlanPremium CountryPhilippines DevicePoco F2 Pro Operating SystemAndroid 10, MiUI ...

  • Newbie
  • I can easily share to Instagram Stories but for some reason, the sound won't play. I've checked the sound on/off button when posting in stories and it's not the issue.    Plan Premium &...
  • RasaScorp
  • Visitor
  • 63098 Views
  • 26 replies
  • 5 likes
  • 63098 Views
  • 26 replies
  • 5 likes

Solved!! How to turn off sound when switching songs in android. It's a loud ding.

When Spotify starts playing or switches songs it makes an audible ding sound in Android. Can't find option to disable in settings.

  • Casual Listener
  • When Spotify starts playing or switches songs it makes an audible ding sound in Android. Can't find option to disable in settings.
  • Pnut91
  • Casual Listener
  • 1173 Views
  • 8 replies
  • 1 likes
  • 1173 Views
  • 8 replies
  • 1 likes

Spotify App not mixing my music

My Spotify App will not play my playlist in shuffle. It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes. I reached out to spotify and they sent me here. Yeah great c...

  • Casual Listener
  • My Spotify App will not play my playlist in shuffle.  It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes.&nbs...
  • hga
  • Newbie
  • 1383 Views
  • 4 replies
  • 0 likes
  • 1383 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bluetooth controls do not work since last update

Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control.It does work of I go on the app settings, Connect to a Device and enable the check box to...

  • Casual Listener
  • Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control. It does work of I go on the app se...
  • Grinkof
  • Visitor
  • 3301 Views
  • 21 replies
  • 1 likes
  • 3301 Views
  • 21 replies
  • 1 likes

Superuser Contribution [Android][Playlists] Please bring back the date scroller in playlists on Android

I recently noticed that Spotify removed the "date scroller" in playlists on Android. Well, they removed it and brought it back briefly and axed it again recently. I find it very useful because I have huge playlists and the scroll bar on the right wou...

  • Newbie
  • I recently noticed that Spotify removed the "date scroller" in playlists on Android. Well, they removed it and brought it back briefly and axed it again recently. I find it very useful because I have...
  • Yan39
  • Visitor
  • 595 Views
  • 5 replies
  • 1 likes
  • Android
    Playlists
  • 595 Views
  • 5 replies
  • 1 likes

Superuser Contribution Very slow response from app

The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works

  • Visitor
  • The app keeps being very slow bith offline and online. Takes minutes for a clicked song to play, takes long to search even in my own liked songs and sometimes just never works
  • Eni
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Please increase the song limit, I have reached the 10,000!

I have been using this platform for almost a year now, after reverting from another service. Lately I have reached the song download limit and want to suggest that the song limit needs to go up. We're in 2020 Spotify, at least increase it to 20,000 a...

  • Casual Listener
  • I have been using this platform for almost a year now, after reverting from another service. Lately I have reached the song download limit and want to suggest that the song limit needs to go up.&nbsp...
  • VisualChris
  • Visitor
  • 7172 Views
  • 11 replies
  • 18 likes
  • 000
    10
    limit
  • 7172 Views
  • 11 replies
  • 18 likes

Superuser Contribution Android App Stuck Loading Song

PlanPremiumCountryNZDeviceSamsung Galaxy S21 5GOperating SystemAndroid 14App version8.9.50.552 My Question or IssueI will clarify a few things first: I am connected to Wifi (Internet is running fast, I am able to search google and play videos fine)I ...

  • Casual Listener
  • Plan Premium Country NZ Device Samsung Galaxy S21 5G Operating System Android 14 App version 8.9.50.552   My Question or Issue I will clarify a few things first:  I am connect...
  • Maria
  • Moderator
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android phone app, How do I stop or close the player within the Spotify app?

Plan: PremiumCountry: USADevice: Samsung Galaxy S21 Ultra 5GOperating System: Android v11, One UI v3.1 My Question or IssueHow do I close or stop playback completely in the Spotify app? Not just pause it. Pausing it leaves it as an active media event...

  • Casual Listener
  • Plan: Premium Country: USA Device: Samsung Galaxy S21 Ultra 5G Operating System: Android v11, One UI v3.1   My Question or Issue How do I close or stop playback completely in the Spotify a...
  • Eric28650
  • Casual Listener
  • 71047 Views
  • 41 replies
  • 4 likes
  • 71047 Views
  • 41 replies
  • 4 likes

This song has unfinished lyrics

This song Tout ce que je peux by Marc Dupré has unfinished lyrics. Here is the link to this song:https://open.spotify.com/track/6iMUQdLf17KXhMdSJyPpTC?si=jXscxqZQQduZH9RnynRu4QHere are the unfinished lyrics:  What I also notice is that on line number...

Screenshot_20240511-003031_Spotify.jpg Screenshot_20240511-003053_Spotify.jpg Screenshot_20240511-003058_Spotify.jpg Screenshot_20240511-003102_Spotify.jpg
  • Roadie
  • This song Tout ce que je peux by Marc Dupré has unfinished lyrics.  Here is the link to this song: https://open.spotify.com/track/6iMUQdLf17KXhMdSJyPpTC?si=jXscxqZQQduZH9RnynRu4Q Here are the...
  • EthanChai1
  • Roadie
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't activate the mini player for video podcast

For the last day I have not been able to activate the mini player for my video podcast By mini player I mean a window to show your video podcast

  • Visitor
  • For the last day I have not been able to activate the mini player for my video podcast By mini player I mean a window to show your video podcast
  • Eni
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes