Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110568 Views

26 replies

3 likes

  • 110568 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222602 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222602 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579403 Views

79 replies

3 likes

  • 579403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477191 Views

577 replies

40 likes

Account
Free
  • 477191 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify app crashes on selecting albums/singles or when opening the app

PlanPremiumCountryUKDeviceNothing phone 1Operating SystemAndroid 15 My Question or IssueIssue started when selecting albums the app would instantly crash. I uninstalled and reinstalled the app, and then it would crash whenever I opened it. I have man...

Regular

Plan Premium Country UK Device Nothing phone 1 Operating System Android 15   My Question or Issue Issue started when selecting albums the app would instantly crash. I uninstalled and r...

MihailY

Moderator

1444 Views

9 replies

1 likes

Android
crashing
  • 1444 Views
  • 9 replies
  • 1 likes

Superuser Contribution Toshiba Smart TV No Sound

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...

Regular

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...

Yordan

Moderator

5860 Views

13 replies

0 likes

mute
no sound
Smart TV
sound
Toshiba
  • 5860 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle is bugged, stuck on Smart Shuffle and only plays songs in one genre

Recently I had listened to a lot of metal music. However, this genre only represents a portion of my Liked Songs, which is a lot more diverse.Since a day or two ago, every time I try to play my Liked Songs on shuffle, Spotify will ONLY play songs in ...

Visitor

Recently I had listened to a lot of metal music. However, this genre only represents a portion of my Liked Songs, which is a lot more diverse. Since a day or two ago, every time I try to play my L...

Alaskaaaa

Casual Listener

37504 Views

18 replies

6 likes

  • 37504 Views
  • 18 replies
  • 6 likes

Solved!! Why doesn't Spotify take advantage of the real estate on a tablet?

PlanPremiumCountryUnited StatesDeviceSamsung Tab S7 FEOperating SystemAndroid 13 My Question or IssueI'm disappointed by what's displayed on my tablet when using Spotify. The album artwork is tiny even though it could be larger than a CD. There's eno...

Casual Listener

Plan Premium Country United States Device Samsung Tab S7 FE Operating System Android 13   My Question or Issue I'm disappointed by what's displayed on my tablet when using Spotify...

carlbidwell

Regular

1395 Views

4 replies

3 likes

  • 1395 Views
  • 4 replies
  • 3 likes

Superuser Contribution Song lengths visible?

Is there a way to make the app show song lengths in playlists or album pages?PlanPremiumCountry DeviceSamsung Galaxy s22Operating SystemAndroid 14

Casual Listener

Is there a way to make the app show song lengths in playlists or album pages? Plan Premium Country 🇬🇧  Device Samsung Galaxy s22 Operating System Android 14  

tnygreen

Newbie

7017 Views

5 replies

7 likes

  • 7017 Views
  • 5 replies
  • 7 likes

Superuser Contribution DJ not showing up even though all my other friends have it

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

Visitor

I bought Premium today to try out the DJ, it's not showing up no matter what. Even one of my friends have it on an older device. I'm on Android 10

Angvl

Newbie

1227 Views

3 replies

0 likes

  • 1227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding a song to queue while it's playing often makes it start in the middle

PlanPremiumCountryUnited States DeviceMotorola moto g stylus My Question or IssueRecently when I add a song to queue while it's playing, it will start somewhere in the middle when it plays again. I add the songs to queue from the three dots in the to...

Newbie

Plan Premium Country United States   Device Motorola moto g stylus    My Question or Issue Recently when I add a song to queue while it's playing, it will start somewhere in t...

dora745nevels

Newbie

2436 Views

3 replies

0 likes

  • 2436 Views
  • 3 replies
  • 0 likes

What's happened to Gramofon?

My Question or IssueAfter months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems to be impossible to buy it! Does anyone have any idea...

Casual Listener

My Question or Issue After months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems ...

timwei

Newbie

7192 Views

6 replies

0 likes

gramofon
  • 7192 Views
  • 6 replies
  • 0 likes

How to install the APP on e /os/ murena without a google account ?

PlanPremiumCountryFrance Devicefairphone5Operating Systeme /OS/ My Question or IssueHello everyone,I'm looking for a way to install the app on a smartphone running on e /os/ murena, withour using a google account (anonymous).I already try on the app ...

Visitor

  Plan Premium Country France   Device fairphone5 Operating System e /OS/   My Question or Issue Hello everyone, I'm looking for a way to install the app on a smartphone r...

Koyubi

Rising Star 3

1799 Views

1 replies

0 likes

Discussion
Feature Request
Question
  • 1799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer glitch - loud to soft!

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186But the topic was closed?! So, I have to reopen it again. Android Spotify has this glitch for about last 2 months, that when song starts playin...

Casual Listener

This was discussed here: https://community.spotify.com/t5/Android/Equalizer-glitch-loud-to-soft/m-p/4436186 But the topic was closed?! So, I have to reopen it again.   Android Spotify ha...

fabiofrack

Casual Listener

999 Views

4 replies

0 likes

  • 999 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls not showing on Android 15 (Samsung)

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...

Casual Listener

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...

Falguniviral

Visitor

6500 Views

5 replies

0 likes

  • 6500 Views
  • 5 replies
  • 0 likes

Superuser Contribution Don't switch to playing on phone when I connect a Bluetooth device

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...

Regular

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...

pimz3001

Newbie

13617 Views

21 replies

14 likes

  • 13617 Views
  • 21 replies
  • 14 likes

Superuser Contribution No sound when the equalizer is turned on in the application

Xiaomi 12 (Android 14, HyperOS 1.0.11)Spotify Android app (ver. 8.9.66.543)Plan Premium (Belarus) When the equalizer is turned on in the application, sometimes there is no sound when:- the beginning of the next track;- rewind the track;- switching tr...

Casual Listener

Xiaomi 12 (Android 14, HyperOS 1.0.11) Spotify Android app (ver. 8.9.66.543) Plan Premium (Belarus)   When the equalizer is turned on in the application, sometimes there is no sound when: -...

Silka23

Newbie

6645 Views

19 replies

0 likes

  • 6645 Views
  • 19 replies
  • 0 likes

Audience interaction missing between songs on live albums

PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android) My Question or IssueCan anybody tell me why when I play a live album there is no audience interaction between songs, it just goes from one song to the next. I have the CD version o...

Newbie

Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android)   My Question or Issue Can anybody tell me why when I play a live album there is no audience interaction be...

Amay

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wrong calcul of left minutes in podcast episode

PlanFree/PremiumCountryPortugal Device Operating SystemAndroid My Question or IssueWhile in "Your episodes" when we see the list of episodes and we have some episode on going let say the episode has 30 minutes, and we are in the minute 3.It is writte...

Regular

  Plan Free/Premium Country Portugal   Device   Operating System Android   My Question or Issue While in "Your episodes" when we see the list of episodes and we have s...

Shonuffharlem

Music Fan

5230 Views

31 replies

3 likes

  • 5230 Views
  • 31 replies
  • 3 likes

Superuser Contribution Can't see album covers when sharing a link

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also tried it on my computer desktop have the same prob...

Newbie

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also...

Alicnwondland

Newbie

17709 Views

21 replies

4 likes

  • 17709 Views
  • 21 replies
  • 4 likes

Superuser Contribution Excessive data usage - 43GB in 1 month...?

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...

Newbie

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...

Vasil

Moderator

11675 Views

11 replies

0 likes

  • 11675 Views
  • 11 replies
  • 0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

Gig Goer

Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...

TheRealtyGoddee

Newbie

1854 Views

3 replies

1 likes

  • 1854 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can people have access to local files?

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...

Visitor

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...

Joshgershom

Newbie

12105 Views

5 replies

1 likes

  • 12105 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playlists inside folders not appearing in the "Add to playlist" menu

Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...

Gig Goer

Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826   My Question or Issue After updating to the latest version of the Android app, playlis...

BenjamminBeatz

Regular

6720 Views

43 replies

23 likes

  • 6720 Views
  • 43 replies
  • 23 likes