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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117495 Views

27 replies

4 likes

  • 117495 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Psb26

Visitor

236448 Views

150 replies

11 likes

Android
autoplay
bluetooth
  • 236448 Views
  • 150 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597164 Views

79 replies

3 likes

  • 597164 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

489863 Views

581 replies

42 likes

Account
Free
  • 489863 Views
  • 581 replies
  • 42 likes

Superuser Contribution New Spotify UI - very slow responsiveness

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...

Regular

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...

JaywalkerHB

Music Fan

12521 Views

28 replies

7 likes

  • 12521 Views
  • 28 replies
  • 7 likes

Superuser Contribution Can't login on tablet

Thought i had posted this, but can't find, is it a touchy subject? Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word processing/spreadsheet/email apps.) and I cannot install ...

Casual Listener

Thought i had posted this, but can't find, is it a touchy subject?  Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word...

Maria

Moderator

285 Views

1 replies

0 likes

Login
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify thinks my bluetooth headset is a car

PlanPremiumCountryUSADevicePixel 7, Bluetooth headphonesOperating SystemAndroid 13 My Question or IssueWith my old phone (a Pixel 5) and these headphones, they worked fine, but Spotify on my current Pixel 7 thinks that the headphones are a car. I had...

Casual Listener

Plan Premium Country USA Device Pixel 7, Bluetooth headphones Operating System Android 13   My Question or Issue With my old phone (a Pixel 5) and these headphones, they worked fine, b...

AshleyStorm

Casual Listener

9237 Views

16 replies

0 likes

  • 9237 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

pozl

Regular

9209 Views

48 replies

5 likes

  • 9209 Views
  • 48 replies
  • 5 likes

Superuser Contribution No option to clear cache on Android!??

I am using Andriod Spotify Free on Samsung Galaxy S25 and there is no option to clear cache. There is such an option on my Samsung tablet

Music Fan

I am using Andriod Spotify Free on Samsung Galaxy S25 and there is no option to clear cache.   There is such an option on my Samsung tablet 

OscarDC

Moderator

1236 Views

1 replies

0 likes

  • 1236 Views
  • 1 replies
  • 0 likes

Solved!! delete recently played

PlanFreeCountryItaly Device(android)Operating System(Windows 10) My Question or Issuehello, it's possible to delete the "Recently Played" in home page ?

Visitor

Plan Free Country Italy   Device (android) Operating System (Windows 10)   My Question or Issue hello, it's possible to delete the "Recently Played"  in home page ?

1Lakshay

Visitor

905 Views

2 replies

2 likes

  • 905 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Re: Loudness consistency between normal / preview on desktop, W10

I've had some issues regarding preview mode and volume as well, on my android. I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent with regards to obeying the normalization setting.Flipping...

Regular

I've had some issues regarding preview mode and volume as well, on my android.  I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent w...

lumiuko

Music Fan

2088 Views

5 replies

1 likes

  • 2088 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google clock can't connect to Spotify

PlanPremium 8.7.44.968CountryMexicoDeviceRedmi Note 11SOperating SystemAndroid 11 RPA.200720.011 I recently changed phones and I can't connect Spotify with Google Clock. When I setup an alarm I get the usual message. Only when I open the Spotify app ...

Regular

  Plan Premium 8.7.44.968 Country Mexico Device Redmi Note 11S Operating System Android 11 RPA.200720.011     I  recently changed phones and I can't connect Spotify with...

aradhyavarma

Regular

5590 Views

7 replies

0 likes

  • 5590 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't change premium plan on Android

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop where it tries to load the information in a web pa...

Casual Listener

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop...

wncw

Newbie

2645 Views

6 replies

1 likes

  • 2645 Views
  • 6 replies
  • 1 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

Visitor

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...

Spheniscus

Casual Listener

5697 Views

3 replies

0 likes

  • 5697 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify audio isn't playing in my car even though it says the track is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueAll of a sudden, the audio in my car, when playing Spotify, stopped working, even though the track says it's playing. I'm connected via Bluetooth ...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue All of a sudden, the audio in my car, when playing Spotify, stopp...

Eni

Moderator

109040 Views

11 replies

1 likes

  • 109040 Views
  • 11 replies
  • 1 likes

Why does Spotify constantly stop while playing a song?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

dinomight

Spotify Star

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current play of playlist disappears after closing the app

PlanPremiumCountryGermanyDevice(Samsung Galaxy A55 5G)Operating System(Android 16) My Question or IssueOn my new phone, when I close the app when listening to, for instance, my favourites playlist, next time I open the app, no playlist is "active". T...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy A55 5G) Operating System (Android 16)   My Question or Issue On my new phone, when I close the app when listening to, for instance, ...

Ivelina

Moderator

1052 Views

5 replies

1 likes

app issue
playlist issue
  • 1052 Views
  • 5 replies
  • 1 likes

Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

Regular

  Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...

GKolitsopoulos

Casual Listener

96682 Views

108 replies

61 likes

  • 96682 Views
  • 108 replies
  • 61 likes

Superuser Contribution Local files not syncing to android anymore

PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...

Music Fan

  Plan Premium Country USA Device Note 9 Operating System Android 10   My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...

Metard79

Roadie

19894 Views

40 replies

0 likes

  • 19894 Views
  • 40 replies
  • 0 likes

Superuser Contribution Spotify Player Widget in Android - Missing Loop Button

PlanPremiumCountry DevicePixel 6Operating SystemAndroid 16 My Question or Issue The media player/widget used to show the button that controls whether to loop a song or not. Now it's gone and I can only loop if I open the app and change it there. This...

Visitor

Plan Premium Country   Device Pixel 6 Operating System Android 16   My Question or Issue   The media player/widget used to show the button that controls whether to loop a so...

user-removed

Not applicable

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos/ My Spotify keeps pausing every 30-40 seconds

Plan Premium Country México Device Android A10 Operating System Android My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando ...

fgalera

Visitor

77666 Views

16 replies

1 likes

  • 77666 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

Regular

Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...

Dessi

Moderator

7558 Views

39 replies

3 likes

  • 7558 Views
  • 39 replies
  • 3 likes

Superuser Contribution Spotify doesn't show anything

Plan: FreeCountry: Originally Vietnam, recently changed to the USA Device: S24Operating System: Android 16 My Question or Issue: I just moved to the US to study here and have changed the region of the account to the US. As you can see in the video, m...

Regular

Plan: Free Country: Originally Vietnam, recently changed to the USA   Device: S24 Operating System: Android 16   My Question or Issue:  I just moved to the US to ...

Yordan

Moderator

2186 Views

13 replies

0 likes

Android
Free
Log in errors
  • 2186 Views
  • 13 replies
  • 0 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

Music Fan

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...

Yordan

Moderator

6431 Views

8 replies

3 likes

  • 6431 Views
  • 8 replies
  • 3 likes