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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106535 Views

26 replies

3 likes

  • 106535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216022 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216022 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569438 Views

78 replies

3 likes

  • 569438 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469573 Views

577 replies

40 likes

Account
Free
  • 469573 Views
  • 577 replies
  • 40 likes

no me deja descargar música en mi dispositivo

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

Visitor

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

MARIA145

Visitor

3217 Views

4 replies

0 likes

  • 3217 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't update app from Hornor device

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...

Newbie

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...

Heriberto85

Casual Listener

1200 Views

5 replies

0 likes

  • 1200 Views
  • 5 replies
  • 0 likes

Superuser Contribution Search order issues

Plan PremiumCountry United States Devicemoto g stylus 5GOperating SystemAndroid 12My Question or IssueSongs don't change order in search after you play them

Regular

  Plan Premium Country United States    Device moto g stylus 5G Operating System Android 12 My Question or Issue Songs don't change order in search after you play them&nb...

smiilarky

Regular

729 Views

9 replies

0 likes

  • 729 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into app

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or reinstalling app and I even get the permium subscripti...

Casual Listener

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or rei...

somerandomguyv14

Newbie

30578 Views

12 replies

0 likes

  • 30578 Views
  • 12 replies
  • 0 likes

Gapless playback still broken on devices (Chromecast, Tesla, LG TV App)

PlanPremiumCountryNLDeviceTested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or IssueMany music albums consist of songs that span multiple tracks. When usings Spotify on an external device, Spotify inserts...

Casual Listener

Plan Premium Country NL Device Tested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android.   My Question or Issue Many music albums consist of songs that span mul...

psychotictesladriver

Newbie

2351 Views

5 replies

9 likes

Breaks
Chromecast
gapless
LG TV
playback
Silence
Tesla
  • 2351 Views
  • 5 replies
  • 9 likes

Triple-press on headphones no longer works in Spotify (Samsung S9 & S25)

About six months ago, Spotify stopped recognising the triple-press on headphone buttons to go back a track. I’ve tested this on both a Samsung S9 and an S25, using several different headphones (wired and Bluetooth), and the result is always the same....

Gig Goer

About six months ago, Spotify stopped recognising the triple-press on headphone buttons to go back a track.   I’ve tested this on both a Samsung S9 and an S25, using several different headphon...

cian2199

Gig Goer

848 Views

2 replies

1 likes

  • 848 Views
  • 2 replies
  • 1 likes

Feature request: Make the sleep timer recurring (looping or repeating).

A recurring, looping, or repeating Sleep Timer that's applied all night This is what I'd like:You set a sleep timer for 15 minutes.You fall asleep, and the timer stops playback after 15 minutes.You wake up in the night, hit Play (via your Bluetooth e...

Casual Listener

A recurring, looping, or repeating Sleep Timer that's applied all night   This is what I'd like: You set a sleep timer for 15 minutes. You fall asleep, and the timer stops playback after 15...

SleepTimer

Casual Listener

907 Views

2 replies

1 likes

Feature Improvement
Feature Request
Feature Suggestions
Sleep Timer
sleeptimer
  • 907 Views
  • 2 replies
  • 1 likes

Superuser Contribution Data Usage for Podcast Downloads

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a question regarding the data usage of podcast streaming/downloads. Although all of...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have ...

Vasil

Moderator

3966 Views

8 replies

0 likes

  • 3966 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify skipping to the next song halfway through

PlanPremiumCountry DeviceSamsung Galaxy S24 FEAndroid My Question or IssueI recently upgraded my phone from a Samsung galaxy 21 to an s24 FE and on my new phone the songs will skip to the next song halfway through. The phone is up to date, I've tried...

Visitor

  Plan Premium Country   Device Samsung Galaxy S24 FE Android   My Question or Issue I recently upgraded my phone from a Samsung galaxy 21 to an s24 FE and on my new phone th...

destructivedes

Casual Listener

5312 Views

3 replies

0 likes

  • 5312 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why are my downloads disappearing every day? Spare me the generic reply pls

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, comments, even watched videos and none of the solutio...

Regular

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, co...

8931281Community

Visitor

11027 Views

20 replies

1 likes

  • 11027 Views
  • 20 replies
  • 1 likes

Solved!! after update to 8.9.70.556 the app crash on load

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...

Casual Listener

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...

adrinone

Visitor

2064 Views

7 replies

0 likes

  • 2064 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Tablets: Spotify 1x1 widget text size glitch

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Platinum Country India Device Samsung galaxy Tab S8, 128 gigs Operating System Android 16/ One Ui 8 My Question or Issue The...

Regular

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Platinum  Country India   Device Samsung galax...

Vasil

Moderator

801 Views

5 replies

0 likes

  • 801 Views
  • 5 replies
  • 0 likes

Nvidia Shield Spotify App - Hanging

Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network Steps to reproduce the issue:Stream Music (Any Playlist)After playing a seemi...

Casual Listener

Hi Guys,   Having a peculiar issue with the spotify android app on my nvidia shield   Brief description of the issue: Spotify app seemingly "hanging" when accessing the network &nbsp...

EricBuist

Regular

3204 Views

4 replies

0 likes

Android TV
hanging
Spotify
  • 3204 Views
  • 4 replies
  • 0 likes

Superuser Contribution Musica suena como disco rayado

PlanPremiumCountryChileDeviceMotorola edge 30 neoOperating SystemAndroid 14My Question or IssueDesde hace unos días comence a notar que la musica suena como disco rayado. Esto ocurre al apagar la pantalla del telefono y al utilizar otras aplicaciones...

Casual Listener

Plan Premium Country Chile Device Motorola edge 30 neo Operating System Android 14 My Question or Issue Desde hace unos días comence a notar que la musica suena como disco rayado. Esto ocurr...

Dessi

Moderator

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I organise my podcasts by subject in folders.

I want to organize my podcasts by subjects. One folder to financial podcasts, news, health. It's very difficult to find a podcast in the middle of a big list. Is it possible to developed this change. It would be a great improvement

Newbie

I want to organize my podcasts by subjects. One folder to financial podcasts, news, health. It's very difficult to find a podcast in the middle of a big list. Is it possible to developed this change....

myrealityislemons

Newbie

7120 Views

3 replies

11 likes

  • 7120 Views
  • 3 replies
  • 11 likes

Can find the song i want but its greyed out and wont play

PlanPremiumCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI can find the songs I want but they are greyed out and wont play...I'm a huge fan of logic and especially his older music but I cant play any of it I can find it...

Visitor

  Plan Premium Country Usa Device Samsung Galaxy s9 Operating System Android    My Question or Issue I can find the songs I want but they are greyed out and wont play...I'm ...

McF0x

Newbie

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is not working on Fire TV

My Question or IssueI already tried follwoing but it's still not working:checked network status, is working properlynewest Version of Spotify app installed (fire tv)newest version of of Spotify app installed (smartphone Fairphone 3)newest version of ...

Casual Listener

My Question or Issue I already tried follwoing but it's still not working: checked network status, is working properly newest Version of Spotify app installed (fire tv) newest version of of Spoti...

selenaaaaaaaaa

Visitor

28290 Views

18 replies

1 likes

Amazon Fire TV
Spotify is not working
  • 28290 Views
  • 18 replies
  • 1 likes

Solved!!Superuser Contribution Why can't I shuffle play all my downloaded songs??

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 10 My Question or Issue VERY limited options playing music in 'My Library' Can't access songs to play them all.

Regular

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 10   My Question or Issue   VERY limited options playing music in 'My Library' Can't access songs to play t...

Shufflesux

Visitor

32241 Views

24 replies

9 likes

  • 32241 Views
  • 24 replies
  • 9 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 16 My Question or IssueI am unable to download my playlist on my phone. I wanted to change my download quality because lossless are up my entire storage so I changed the download quality t...

Gig Goer

  Plan Premium Country USA Device Pixel 6 Pro Operating System Android 16   My Question or Issue I am unable to download my playlist on my phone. I wanted to change my download q...

Vasil

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 16 / One UI 8 - Status bar incorrectly displayed on Now Playing screen

Device: Samsung Galaxy s23u (One Ul 8, Android 16) Issue: Incorrect status bar handling on Now Playing screen Details: Status bar remains visible as a solid colored area and does not integrate with edge-to-edge layout. Other app screens behave correc...

Casual Listener

Device: Samsung Galaxy s23u (One Ul 8, Android 16) Issue: Incorrect status bar handling on Now Playing screen   Details: Status bar remains visible as a solid colored area and does not integra...

Dessi

Moderator

679 Views

4 replies

0 likes

  • 679 Views
  • 4 replies
  • 0 likes