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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107111 Views

26 replies

3 likes

  • 107111 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216956 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216956 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570735 Views

78 replies

3 likes

  • 570735 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470408 Views

577 replies

40 likes

Account
Free
  • 470408 Views
  • 577 replies
  • 40 likes

Superuser Contribution Podcasts that include video no playing on Android app (on Pixel 8)

Plan PremiumCountry UK Device Google Pixel 8 My Question or IssuePodcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi or cellular. App and OS are up to date.App has been reinstalled, caches have been cle...

Casual Listener

Plan Premium Country UK  Device Google Pixel 8   My Question or Issue Podcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi...

Juls8

Visitor

1233 Views

3 replies

0 likes

  • 1233 Views
  • 3 replies
  • 0 likes

Shuffle mode requires Google Play Services now?

PlanPremium CountryBrazil DeviceSamsung Galaxy S8 and S23 Ultra Operating SystemAndroid 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra) When I click on the shuffle button, either on the current playing track screen, top button on playlist or ...

Newbie

Plan Premium   Country Brazil   Device Samsung Galaxy S8 and S23 Ultra   Operating System Android 9 & OneUI 1.0 (S8) / Android 14 & OneUI 6.1 (S23 Ultra)   Whe...

Norserock11

Visitor

1289 Views

3 replies

2 likes

  • 1289 Views
  • 3 replies
  • 2 likes

Superuser Contribution Sleep Timer is broken

PlanPremiumCountryTürkiyeDevice(Samsung Galaxy S24 FE)Operating System(Android 16) My Question or IssueSleep Timer feature doesn't work properly. I set it off for 30 minutes, and it stops at 22 minutes. Yes I reinstalled the app. The issue is ongoing...

Newbie

Plan Premium Country Türkiye Device (Samsung Galaxy S24 FE) Operating System (Android 16)   My Question or Issue Sleep Timer feature doesn't work properly. I set it off for 30 minutes,...

Dessi

Moderator

1366 Views

1 replies

0 likes

Sleep Timer
sleep timer error
  • 1366 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't keep phone from sleeping

PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...

Casual Listener

  Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream)    My Question or Issue On my old phone (Realme 11 Pro Plus...

AlejaR

Moderator

1842 Views

13 replies

0 likes

  • 1842 Views
  • 13 replies
  • 0 likes

Superuser Contribution Sharing via message required?

My Question or IssueSo I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album, but now takes me to a chat window where I have to c...

Casual Listener

My Question or Issue So I just encountered this sharing-via-Spotify-messages thing; do I have this right, that if I open a song or album link from a contact, it does NOT take me to the song or album...

CatalinaS

Newbie

3614 Views

3 replies

1 likes

  • 3614 Views
  • 3 replies
  • 1 likes

Superuser Contribution Play command heard but not actioned on Android Audio

PlanPremiumCountry AustraliaDeviceGoogle Pixel 6 Pro (also tried Google Pixel 4a 5G)Operating SystemAndroid 12 My Question or IssueWhen using Android Auto in the car my voice commands are understood and repeated back to me but not actioned by Spotify...

Regular

Plan Premium Country  Australia Device Google Pixel 6 Pro (also tried Google Pixel 4a 5G) Operating System Android 12   My Question or Issue When using Android Auto in the car my ...

Sebastian510

Casual Listener

2797 Views

14 replies

2 likes

  • 2797 Views
  • 14 replies
  • 2 likes

Superuser Contribution I can't login

Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures ). I downloaded the app again, cleared the data, and tried to log in...

Newbie

Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures   ). I down...

Joan

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution NOT SOLVED: Glitching / skipping / stuttering / popping when connected to bluetooth

Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...

Regular

Hi folks,   I'm running into a painfully frustrating problem.   I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...

Bazzz27

Visitor

44386 Views

61 replies

14 likes

  • 44386 Views
  • 61 replies
  • 14 likes

no me deja descargar música en mi dispositivo

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

Visitor

me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"

MARIA145

Visitor

3222 Views

4 replies

0 likes

  • 3222 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't update app from Hornor device

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...

Newbie

I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...

Heriberto85

Casual Listener

1206 Views

5 replies

0 likes

  • 1206 Views
  • 5 replies
  • 0 likes

Superuser Contribution Search order issues

Plan PremiumCountry United States Devicemoto g stylus 5GOperating SystemAndroid 12My Question or IssueSongs don't change order in search after you play them

Regular

  Plan Premium Country United States    Device moto g stylus 5G Operating System Android 12 My Question or Issue Songs don't change order in search after you play them&nb...

smiilarky

Regular

741 Views

9 replies

0 likes

  • 741 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into app

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or reinstalling app and I even get the permium subscripti...

Casual Listener

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or rei...

somerandomguyv14

Newbie

30732 Views

12 replies

0 likes

  • 30732 Views
  • 12 replies
  • 0 likes

Gapless playback still broken on devices (Chromecast, Tesla, LG TV App)

PlanPremiumCountryNLDeviceTested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or IssueMany music albums consist of songs that span multiple tracks. When usings Spotify on an external device, Spotify inserts...

Casual Listener

Plan Premium Country NL Device Tested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android.   My Question or Issue Many music albums consist of songs that span mul...

psychotictesladriver

Newbie

2359 Views

5 replies

9 likes

Breaks
Chromecast
gapless
LG TV
playback
Silence
Tesla
  • 2359 Views
  • 5 replies
  • 9 likes

Triple-press on headphones no longer works in Spotify (Samsung S9 & S25)

About six months ago, Spotify stopped recognising the triple-press on headphone buttons to go back a track. I’ve tested this on both a Samsung S9 and an S25, using several different headphones (wired and Bluetooth), and the result is always the same....

Gig Goer

About six months ago, Spotify stopped recognising the triple-press on headphone buttons to go back a track.   I’ve tested this on both a Samsung S9 and an S25, using several different headphon...

cian2199

Gig Goer

856 Views

2 replies

1 likes

  • 856 Views
  • 2 replies
  • 1 likes

Feature request: Make the sleep timer recurring (looping or repeating).

A recurring, looping, or repeating Sleep Timer that's applied all night This is what I'd like:You set a sleep timer for 15 minutes.You fall asleep, and the timer stops playback after 15 minutes.You wake up in the night, hit Play (via your Bluetooth e...

Casual Listener

A recurring, looping, or repeating Sleep Timer that's applied all night   This is what I'd like: You set a sleep timer for 15 minutes. You fall asleep, and the timer stops playback after 15...

SleepTimer

Casual Listener

911 Views

2 replies

1 likes

Feature Improvement
Feature Request
Feature Suggestions
Sleep Timer
sleeptimer
  • 911 Views
  • 2 replies
  • 1 likes

Superuser Contribution Data Usage for Podcast Downloads

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a question regarding the data usage of podcast streaming/downloads. Although all of...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have ...

Vasil

Moderator

4006 Views

8 replies

0 likes

  • 4006 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify skipping to the next song halfway through

PlanPremiumCountry DeviceSamsung Galaxy S24 FEAndroid My Question or IssueI recently upgraded my phone from a Samsung galaxy 21 to an s24 FE and on my new phone the songs will skip to the next song halfway through. The phone is up to date, I've tried...

Visitor

  Plan Premium Country   Device Samsung Galaxy S24 FE Android   My Question or Issue I recently upgraded my phone from a Samsung galaxy 21 to an s24 FE and on my new phone th...

destructivedes

Casual Listener

5330 Views

3 replies

0 likes

  • 5330 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why are my downloads disappearing every day? Spare me the generic reply pls

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, comments, even watched videos and none of the solutio...

Regular

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, co...

8931281Community

Visitor

11058 Views

20 replies

1 likes

  • 11058 Views
  • 20 replies
  • 1 likes

Solved!! after update to 8.9.70.556 the app crash on load

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...

Casual Listener

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...

adrinone

Visitor

2067 Views

7 replies

0 likes

  • 2067 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Tablets: Spotify 1x1 widget text size glitch

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Platinum Country India Device Samsung galaxy Tab S8, 128 gigs Operating System Android 16/ One Ui 8 My Question or Issue The...

Regular

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Platinum  Country India   Device Samsung galax...

Vasil

Moderator

802 Views

5 replies

0 likes

  • 802 Views
  • 5 replies
  • 0 likes