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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375585 Views

541 replies

34 likes

Account
Free
  • 375585 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android] Reinstate the scroll bar on playlists

Android user. I used to be able to use the scroll bar on the right side of a playlist and just drag it to quickly move to a position in the playlist. Now this feature no longer exists. It is super hard to scroll through a playlist like my Liked Songs...

Newbie

Android user. I used to be able to use the scroll bar on the right side of a playlist and just drag it to quickly move to a position in the playlist. Now this feature no longer exists. It is super ha...

Alex

Spotify Legend

880 Views

1 replies

2 likes

Android
  • 880 Views
  • 1 replies
  • 2 likes

Superuser Contribution I cant see lyrics

PlanPremiumCountryTurkeyDeviceHonor 8XOperating SystemAndroid 10 My Question or IssueI cant see lyrics on my phone but i can see on computer or another mobile device

Newbie

  Plan Premium Country Turkey Device Honor 8X Operating System Android 10   My Question or Issue I cant see lyrics on my phone but i can see on computer or another mobile device&...

OscarDC

Moderator

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like Icon appears too large/at incorrect size

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 5Operating SystemAndroid 12LSpotify VersionAlpha Channel/8.7.10.127My Question or IssueThe like button appears too large/at an incorrect size randomly when opening the song full-screen view. It doesn'...

Casual Listener

Plan Premium Country United States Device Google Pixel 5 Operating System Android 12L Spotify Version Alpha Channel/8.7.10.127 My Question or Issue The like button appears too large/at...

Eni

Moderator

831 Views

3 replies

1 likes

  • 831 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Joe Rogan Podcast does not play

Plan: PremiumCountry: USA Device(Both Samsung Galaxy S7 and S20 FE 5g)Operating System(Android) My Question or IssueI cannot play JRE podcast on my device. It says "video cannot play in your location" but I just want to listen to audio. It does not w...

Casual Listener

  Plan: Premium Country: USA   Device (Both Samsung Galaxy S7 and S20 FE 5g) Operating System (Android)   My Question or Issue I cannot play JRE podcast on my device. It says...

bobhansen128

Regular

77177 Views

20 replies

5 likes

  • 77177 Views
  • 20 replies
  • 5 likes

Superuser Contribution Song progress bar goes beyond song length while connected to speaker device

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueEssentially, when I listen to a song through my speakers using Spotify connect, the progress bar stops at the end and the live time stamp of the song ...

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel 3a Operating System Android 11   My Question or Issue Essentially, when I listen to a song through my speakers using Spotify con...

Elena

Moderator

2040 Views

6 replies

2 likes

  • 2040 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android] Spotify notification player acts like multiple songs are playing

DeviceGalaxy Z Fold 2Operating SystemAndroid 11My Question or IssueFor the last several weeks, I've been dealing with a really annoying issue with my Spotify player, and it only seems to be getting worse. Around beginning December, my pull down notif...

Newbie

Device Galaxy Z Fold 2 Operating System Android 11 My Question or Issue For the last several weeks, I've been dealing with a really annoying issue with my Spotify player, and it only seems to be...

Ver

Spotify Legend

3099 Views

3 replies

0 likes

bug
bug fix
Help
  • 3099 Views
  • 3 replies
  • 0 likes

Superuser Contribution JRE Podcast Crashes on Android TV

PlanPremiumCountryNew ZealandDeviceAndroid TV Dongle (Dish TV SV11)Operating SystemAndroidMy Question or IssueAfter starting JRE video podcast the app freezes after playing the introduction. JRE is the only video podcast that this happens with.I have...

Casual Listener

Plan Premium Country New Zealand Device Android TV Dongle (Dish TV SV11) Operating System Android My Question or Issue After starting JRE video podcast the app freezes after playing the in...

Ver

Spotify Legend

890 Views

3 replies

1 likes

Android TV
joe rogan
  • 890 Views
  • 3 replies
  • 1 likes

Superuser Contribution No "Find in this Playlist" or "Remove from this Playlist"

PlanFreeCountryUSADeviceGalaxy A11Operating SystemAndroid 10 My Question or IssueI am trying to remove songs from a very long playlist. Apparently there is supposed to be an option to search for a song in a playlist by clicking the three dots, but I ...

Newbie

Plan Free Country USA Device Galaxy A11 Operating System Android 10   My Question or Issue I am trying to remove songs from a very long playlist. Apparently there is supposed to be an ...

Jeremy

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing

The music in the app keeps randomly pausing. The app itself isn't crashing, just the music is stopping.I've tried closing the app and clearly cache.I've tried restarting the phone.The only thing I haven't tried is uninstalling, because I have so much...

Casual Listener

The music in the app keeps randomly pausing. The app itself isn't crashing, just the music is stopping. I've tried closing the app and clearly cache. I've tried restarting the phone. The only thin...

Kiril

Moderator

947 Views

3 replies

1 likes

  • 947 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Alarm only plays for 10 seconds

PlanPremiumCountrySwedenDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueI've got a play list that I use for my reoccurring alarm in the morning. Recently, it's only been playing for 10 seconds and stops which is an issue if the...

Regular

Plan Premium Country Sweden Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue I've got a play list that I use for my reoccurring alarm in the morning. Recent...

MissedAlarm-LostJob

Regular

4097 Views

6 replies

0 likes

  • 4097 Views
  • 6 replies
  • 0 likes

Superuser Contribution 'Now playing' not showing

PlanPremiumCountryAustralia DeviceSamsung Galaxy s20 FE My Question or IssueThe 'Now playing' bar no lo get shows when playing songs & playlistsI can't control volume or songs or even stop or pause nor can I connect to my usual devices including my h...

Newbie

  Plan Premium Country Australia  Device Samsung Galaxy s20 FE   My Question or Issue The 'Now playing' bar no lo get shows when playing songs & playlists I can't control...

Alex

Spotify Legend

3343 Views

1 replies

1 likes

  • 3343 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bad sound on Android.

PlanFreeCountryArgentinaDeviceSamsung GalaxyOperating SystemWindows 10My Question or Issue Hello people, I'm trying Spotify and other music service in order to decide which one pick and I have a problem, Spotify sounds normal on W10 but not on Androi...

Newbie

Plan Free Country Argentina Device Samsung Galaxy Operating System Windows 10 My Question or Issue   Hello people, I'm trying Spotify and other music service in order to decide which o...

Ver

Spotify Legend

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zappa discography won't load

PlanPremiumCountrYUK DeviceSamsung s20Operating SystemAndroid My Question or Issue When I try and load Frank Zappa discography from the app artist page it never loads. Doesn't show loading icon just black. Also hangs the app. Maybe because it's so bi...

Music Fan

Plan Premium CountrY UK   Device Samsung s20 Operating System Android   My Question or Issue  When I try and load Frank Zappa discography from the app artist page it never l...

Ver

Spotify Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Stations scrobbles twice

PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen using the Spotify Stations app on my phone, every song is scrobbled to Last.fm twice. This only happens with the Spotify Stations mobile app. When using t...

Regular

Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12   My Question or Issue When using the Spotify Stations app on my phone, every song is scrobbled to Last.fm...

Alex

Spotify Legend

1503 Views

3 replies

0 likes

  • 1503 Views
  • 3 replies
  • 0 likes

Superuser Contribution greek fonts

PlanPremiumCountry GR Device(Samsung Galaxy S20+)Operating System(Android 10.) My Question or Issue after last update greek fonts in Spotify app looks terrible. some letters seem in different style

Casual Listener

Plan Premium Country GR   Device (Samsung Galaxy S20+) Operating System (Android 10.)   My Question or Issue   after last update greek fonts in Spotify app looks terrible. s...

TheCoolerGiorgos

Regular

2049 Views

12 replies

4 likes

  • 2049 Views
  • 12 replies
  • 4 likes

Restarting the phone resets my downloaded songs

PlanPremiumCountryTurkeyDeviceSamsung S20 FE (SM-G780G)Operating SystemAndroid 11My Question or IssueI bought a microSD just to put my Spotify songs on it. It was fine for a week or so, but after restarting, boom, more than 1200 songs have to be down...

Casual Listener

  Plan Premium Country Turkey Device Samsung S20 FE (SM-G780G) Operating System Android 11 My Question or Issue I bought a microSD just to put my Spotify songs on it. It was fine for a...

calamar-87

Gig Goer

1020 Views

3 replies

0 likes

microSD
  • 1020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Sound Settings not working in Android Auto

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071.Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback) via Android Auto, or even just through the USB cord...

Newbie

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071. Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback...

Alex

Spotify Legend

1885 Views

1 replies

3 likes

  • 1885 Views
  • 1 replies
  • 3 likes

Superuser Contribution Webplayer - vanishing/ switching-off sound

PlanPremiumCountry DevicewebplayerOperating SystemWindows 10 My Question or IssueI am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not able to install the app on my work machine) and I’ve recently noticed problems wit...

Casual Listener

Plan Premium Country   Device webplayer Operating System Windows 10   My Question or Issue I am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not a...

OscarDC

Moderator

489 Views

3 replies

0 likes

  • 489 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Mobile data usage away from wifi

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data?

Visitor

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data? 

OscarDC

Moderator

948 Views

3 replies

0 likes

  • 948 Views
  • 3 replies
  • 0 likes

Superuser Contribution Constant Ads Disrupting My Walk

PlanNo plan CountryUnited States Device(Android, Samsung Galaxy S20 5G) Operating System(Android) My Question or IssueA few weeks ago when I was going for my walk, I noticed that whenever I would select a new artist to listen to, there would be const...

Regular

Plan No plan   Country United States   Device (Android, Samsung Galaxy S20 5G)   Operating System (Android)   My Question or Issue A few weeks ago when I was going fo...

Novy

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes