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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110749 Views

26 replies

3 likes

  • 110749 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222994 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222994 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579929 Views

79 replies

3 likes

  • 579929 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477588 Views

577 replies

40 likes

Account
Free
  • 477588 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution App Crash when Near By Device Setting is on

PlanPremiumCountryCanadaDeviceSony Xperia 5 Mark III , Bose NC 700Operating SystemAndroid 12, Spotify Rev: 8.7.16.1354My Question or IssueMy app recently just keep crashing and force close every time I have my headphone (Bose NC 700) connected. I fou...

Regular

Plan Premium Country Canada Device Sony Xperia 5 Mark III , Bose NC 700 Operating System Android 12, Spotify Rev: 8.7.16.1354 My Question or Issue My app recently just keep crashing and forc...

Alex

Spotify Legend

9990 Views

29 replies

11 likes

Android 12
Nearby device
  • 9990 Views
  • 29 replies
  • 11 likes

Superuser Contribution I have made the payment not through the requested money on upi.

I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me

Visitor

I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me

Jeremy

Spotify Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify won't pause at ALL or turn OFF, keeps playing the music I have t

My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to install it againcan somebody please help?

Visitor

My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to i...

Jeremy

Spotify Legend

687 Views

1 replies

1 likes

  • 687 Views
  • 1 replies
  • 1 likes

Superuser Contribution no in-app icons beeing displayed

PlanPremiumCountryDeviceXioami Mi 10 ProOperating SystemAndroid 11 - Miui 12 V.12.2.3.0My Question or Issueafter proceeding my software update, i finaly wanted to hear so nice music. But then i started the app and there is no icons beeing displayed. ...

Casual Listener

Plan Premium Country Device Xioami Mi 10 Pro Operating System Android 11 - Miui 12 V.12.2.3.0 My Question or Issue after proceeding my software update, i finaly wanted to hear so nice mus...

Yordan

Moderator

1940 Views

7 replies

0 likes

  • 1940 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't use media key to start music, only to control when the music is playing.

PlanPremiumCountryBrazil Device(Samsung S21+)Operating System(Android 12) My Question or IssueThe music player is on the notification only with the play option, my phone is conected but I can't play music with the media key, to media key start to wor...

Casual Listener

Plan Premium Country Brazil   Device (Samsung S21+) Operating System (Android 12)   My Question or Issue The music player is on the notification only with the play option, my pho...

Yordan

Moderator

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing seconds after my phone screen turns off with DAC.

Plan: Spotify PremiumAudio Quality: Very HighPhone: Samsung S22+ DAC: Alo Pilot (USB-C connection)Headphones: wired (into portable DAC), in-ear When playing and the screen automatically turns off, several seconds later, the music stops playing until ...

Visitor

Plan: Spotify Premium Audio Quality: Very High Phone: Samsung S22+ DAC: Alo Pilot (USB-C connection) Headphones: wired (into portable DAC), in-ear When playing and the screen automatically t...

Aaudioo

Newbie

1109 Views

1 replies

0 likes

  • 1109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Progress Constantly Resetting

PlanPremiumCountryUK DeviceOnePlus 6 Operating SystemAndroid 9.0, OxygenOS 9.0 My Question or IssueI listen to a lot of podcasts on my phone, either by the speaker or via my car's Bluetooth. However the progress of my podcasts is constantly lost. If ...

Casual Listener

Plan Premium CountryUK   Device OnePlus 6   Operating System Android 9.0, OxygenOS 9.0   My Question or Issue I listen to a lot of podcasts on my phone, either by the speake...

AndresM

Moderator

3246 Views

8 replies

4 likes

  • 3246 Views
  • 8 replies
  • 4 likes

When listening to music on Spotify, the sound of music comes from both head

The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that it be done.

Visitor

The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crashing then cannot pause

I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud doesn't appear and when I click play, media will pla...

Casual Listener

I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud d...

OscarDC

Moderator

1536 Views

9 replies

2 likes

  • 1536 Views
  • 9 replies
  • 2 likes

Superuser Contribution songs skipping, no play bar, AND MORE lol

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...

Newbie

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...

Alex

Spotify Legend

457 Views

1 replies

3 likes

  • 457 Views
  • 1 replies
  • 3 likes

Superuser Contribution Android "No Internet Connection" Bug

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninstalled and reinstalled the app, disabled my VPN, enab...

Newbie

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninsta...

Yordan

Moderator

1096 Views

3 replies

0 likes

  • 1096 Views
  • 3 replies
  • 0 likes

Superuser Contribution No funciona el modo offline

Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias

Regular

Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias

OscarDC

Moderator

5987 Views

7 replies

0 likes

  • 5987 Views
  • 7 replies
  • 0 likes

Superuser Contribution lieder werden bei Benutzung der App ständig herunter geladen

Hallo,1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist.2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder Kabel) kommen ständig Unterbrechungen bei den Titeln. ...

Visitor

Hallo, 1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist. 2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder...

Vasil

Moderator

2756 Views

1 replies

0 likes

  • 2756 Views
  • 1 replies
  • 0 likes