Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27100 Views
  • 59 replies
  • 23 likes
  • 27100 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870079 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870079 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24681 Views
  • 3 replies
  • 0 likes
  • 24681 Views
  • 3 replies
  • 0 likes

Album cover popup

Is there a way to turn off this album cover popup when changing track... Very annoying...

  • Newbie
  • Is there a way to turn off this album cover popup when changing track... Very annoying...
  • 2154 Views
  • 0 replies
  • 0 likes
  • 2154 Views
  • 0 replies
  • 0 likes

Solved!! Something wrong with my mobile account

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help

  • Casual Listener
  • Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help 😞
  • Frank
  • Casual Listener
  • 2788 Views
  • 1 replies
  • 0 likes
  • 2788 Views
  • 1 replies
  • 0 likes

Spotify Android Crashing and Freezing on Desire HD

Spotify randomly crashes. Streaming or local, UI active or not seems irrelevant. If I restart the app after the crash it does not remember what song or playlist was playing. Spotify randomly freezes the UI for 5-30 seconds (music keeps playing), usua...

  • Newbie
  • Spotify randomly crashes. Streaming or local, UI active or not seems irrelevant. If I restart the app after the crash it does not remember what song or playlist was playing.    Spotify ra...
  • 2415 Views
  • 0 replies
  • 0 likes
  • 2415 Views
  • 0 replies
  • 0 likes

info streaming

info streaming thing keeps popping up on mine an wont go away. i cant play my tunes. how can i get this to leave?

  • Newbie
  • info streaming thing keeps popping up on mine an wont go away. i cant play my tunes. how can i get this to leave?
  • licenced
  • Community Legend
  • 3128 Views
  • 1 replies
  • 0 likes
  • 3128 Views
  • 1 replies
  • 0 likes

Andriod Tablet

Hopeing someone can help me with this. I recently purchased a Samsung 10.1 tablet and installed spotify on it. When i open the app on my tablet it will only play about 1% of the local files that are stored on my main computer. I know that a friend of...

  • Newbie
  • Hopeing someone can help me with this. I recently purchased a Samsung 10.1 tablet and installed spotify on it. When i open the app on my tablet it will only play about 1% of the local files that are ...
  • licenced
  • Community Legend
  • 3633 Views
  • 1 replies
  • 0 likes
  • 3633 Views
  • 1 replies
  • 0 likes

Two features missing

Hi guys, Here we go with some bugs/features I would like you to improve. 1- share a song. When pressing menu when listening a song you should get the option to share. Why? Because I do not want to go through all my playlist to find a song, then keep ...

  • Casual Listener
  • Hi guys,   Here we go with some bugs/features I would like you to improve.   1- share a song. When pressing menu when listening a song you should get the option to share. Why? Because I...
  • Sam
  • Spotify
  • 2927 Views
  • 1 replies
  • 1 likes
  • 2927 Views
  • 1 replies
  • 1 likes

Play issues

When playing on my Droid X2 through an aux cable or headphones, I have problems with the vocal parts of tracks being almost unintelligable. When playing through the device's speakers, everything sounds great, but when I plug something in (aux to car ...

  • Casual Listener
  • When playing on my Droid X2 through an aux cable or headphones, I have problems with the vocal parts of tracks being almost unintelligable. When playing through the device's speakers, everything soun...
  • timbricker13
  • Casual Listener
  • 4152 Views
  • 2 replies
  • 0 likes
  • 4152 Views
  • 2 replies
  • 0 likes

Spotify crashes on removed local files in playlist

Spotify app doens't seem to check if Local Files are still present.When one of those files is in a playlist and Spotify tries to play it, it crashes. Had to root my phone to restore those playlists.See here for more info.

  • Casual Listener
  • Spotify app doens't seem to check if Local Files are still present. When one of those files is in a playlist and Spotify tries to play it, it crashes.   Had to root my phone to restore those ...
  • 3073 Views
  • 0 replies
  • 0 likes
  • 3073 Views
  • 0 replies
  • 0 likes