Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27881 Views
  • 59 replies
  • 23 likes
  • 27881 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870422 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870422 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24748 Views
  • 3 replies
  • 0 likes
  • 24748 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Car mode turns itself back on.

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultra 5gOperating SystemAndroid 11 My Question or IssueI hate car mode with a burning passion. I turn it off in settings. If I close the app and reopen it's back on. Please make it stop. I have done a clea...

  • Casual Listener
  •   Plan Premium Country US Device Samsung galaxy s20 ultra 5g Operating System Android 11   My Question or Issue I hate car mode with a burning passion. I turn it off in settings....
  • moreece
  • Newbie
  • 432 Views
  • 2 replies
  • 1 likes
  • car mode
  • 432 Views
  • 2 replies
  • 1 likes

Spotify borra mis canciones - Solucionado

Me pasaba que Spotify me borraba las canciones de forma diaria, semanal, cada 15 dias y mensual y hasta se borran los demas dispositivos que tenia agregados, como otro celular o tablet. Y tenia que volver a descargar las canciones todos los dias. Ent...

  • Casual Listener
  • Me pasaba que Spotify me borraba las canciones de forma diaria, semanal, cada 15 dias y mensual y hasta se borran los demas dispositivos que tenia agregados, como otro celular o tablet. Y tenia que v...
  • Omegar29
  • Newbie
  • 14722 Views
  • 3 replies
  • 2 likes
  • 14722 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution can't login anymore

PlanFreeCountryFranceDeviceSamsung Galaxy S21 Ultra AND Windows 10ProOperating SystemWindows 10Pro My Question or Issuehello, I am no able to connect anymore for 3 days now. This is happening simultaneously on my phone and windows.I tried connection ...

  • Casual Listener
  • Plan Free Country France Device Samsung Galaxy S21 Ultra AND Windows 10Pro Operating System Windows 10Pro   My Question or Issue hello, I am no able to connect anymore for 3 days now. ...
  • Not applicable
  • 427 Views
  • 6 replies
  • 0 likes
  • 427 Views
  • 6 replies
  • 0 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

  • Newbie
  • Live events has my correct location but is showing me events hours away. How do I correct this?
  • Susan_GP
  • Moderator
  • 138 Views
  • 2 replies
  • 0 likes
  • 138 Views
  • 2 replies
  • 0 likes

Superuser Contribution Private session bixby

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendations are insane like kids on steroides with dépression...

  • Visitor
  • Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendation...
  • Maria
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution High volume burst on start of playback

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 13Spotify Version 8.9.8.545Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2My Question or IssueIssue 1: The spotify app is closed. Open the app. Begin playback of anything. At the start ...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 4a Operating System Android 13 Spotify Version 8.9.8.545 Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2 My Question or Issue Issue 1: The spoti...
  • Maria
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Order of chapters in nearly all audiobooks

Hello,I am using Spotify on my Android phone from Germany. In most audiobooks I have the problem, that the order of the first chapter is swapped with another chapter from the audiobook. So, the given order is for example Ch. 165 - Ch. 2 - Ch. 3.... T...

  • Newbie
  • Hello, I am using Spotify on my Android phone from Germany. In most audiobooks I have the problem, that the order of the first chapter is swapped with another chapter from the audiobook. So, the giv...
  • Maria
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I see any songs I listened to outside of downloaded playlists?

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of them are in my listening history. I remember adding al...

  • Visitor
  • I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of the...
  • Joan
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs greyed out although they are downloaded?

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with other songs, they are skipped, is this a bug? How ca...

  • Casual Listener
  • Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with o...
  • gristleniche
  • Casual Listener
  • 14467 Views
  • 17 replies
  • 1 likes
  • 14467 Views
  • 17 replies
  • 1 likes

Re: Ongoing performance issues on iOS devices

so ive posted on here before. and i have updated and everything but the app still isnt working on my galaxy s9. i would like to know if its the phone or the app itself. cus it was working 2 updates ago. now its not. it takes a long time to load into ...

  • Newbie
  • so ive posted on here before. and i have updated and everything but the app still isnt working on my galaxy s9. i would like to know if its the phone or the app itself.  cus it was working 2 upd...
  • 305 Views
  • 0 replies
  • 2 likes
  • 305 Views
  • 0 replies
  • 2 likes

Spotify not connecting to internet

PlanPremiumCountryUK DeviceMotorola G30 and a generic dell laptop (I don't know the model)Operating SystemWindows 10 and Android 12 My internet works for everything else such as youtube or discord, but on spotify when I try to do anything that requir...

  • Casual Listener
  •   Plan Premium Country UK   Device Motorola G30 and a generic dell laptop (I don't know the model) Operating System Windows 10 and Android 12   My internet works for everyth...
  • Rayyani
  • Casual Listener
  • 109 Views
  • 2 replies
  • 0 likes
  • 109 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search by artist and label is no longer working

Search by label has stopped working at some point since October of 2023. Previously one could search using the following syntaxartist:Bauhaus, label:4AD and this would return every Bauhaus album released on 4AD That is no longer the case and now sear...

  • Newbie
  • Search by label has stopped working at some point since October of 2023. Previously one could search using the following syntax artist:Bauhaus, label:4AD   and this would return every Bauhaus...
  • Joan
  • Moderator
  • 140 Views
  • 1 replies
  • 2 likes
  • Search
  • 140 Views
  • 1 replies
  • 2 likes

check number of times I have listened to a song

Want to be able to see number of plays on individual songs.

  • Visitor
  • Want to be able to see number of plays on individual songs.
  • Amayy
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I listen a single song?

My problem is that if I want to liststen JUST a single song, I cant because spotify is playing a automix of this and many other songs.

  • Visitor
  • My problem is that if I want to liststen JUST a single song, I cant because spotify is playing a automix of this and many other songs.
  • Not applicable
  • 150 Views
  • 2 replies
  • 0 likes
  • 150 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why I can't add a song multiple times in my Playlist now?

In past,I made playlist by using a song multiple times.When I was add that song there was an option that is"Add anyway".But now There's no option like this and I can't add a song multiple times in one playlist of mine.

  • Visitor
  • In past,I made playlist by using a song multiple times.When I was add that song there was an option that is"Add anyway".But now There's no option like this and I can't add a song multiple times in on...
  • Eni
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays the wrong version of a song (Échame La Culpa)

PlanPremiumCountryFinland DeviceOnePlus 6T and PCOperating SystemAndroid and Windows 10 My Question or IssueRecently when I try to play the song "Échame La Culpa" by Luis Fonsi and Demi Lovato from the album "VIDA", the song that starts playing inste...

  • Visitor
  • Plan Premium Country Finland   Device OnePlus 6T and PC Operating System Android and Windows 10   My Question or Issue Recently when I try to play the song "Échame La Culpa" by L...
  • Joan
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify controls in Google Maps frozen

PlanPremiumCountryThe Netherlands DeviceOppo Find X3 ProOperating SystemAndroid 13 App version 8.8.96.364 Since about 3 months, the Spotify controls in Google Maps navigation sometimes freeze. They seem to be stuck on the last song or podcast it reme...

  • Music Fan
  •     Plan Premium Country The Netherlands  Device Oppo Find X3 Pro Operating System Android 13   App version 8.8.96.364   Since about 3 months, the Spotify contro...
  • MihailY
  • Moderator
  • 781 Views
  • 19 replies
  • 0 likes
  • 781 Views
  • 19 replies
  • 0 likes

Hi dear I have problem with price and payment

Hi dear have a nice day I'm from Iran and mony at iran is so so so low and I don't like lison the music without pay the money and the price is so expensive to me , we can't pay it because we are block , please give me way to go a right way Thank you

  • Visitor
  • Hi dear have a nice day I'm from Iran and mony at iran is so so so low and I don't like lison the music without pay the money and the price is so expensive to me , we can't pay it because we are bl...
  • kaworu_bloodpaw
  • Roadie
  • 63 Views
  • 1 replies
  • 0 likes
  • 63 Views
  • 1 replies
  • 0 likes

Spotify app keeps using up all of my storage for cache on Android!

Details:--------PlanPremiumCountryUKDeviceXiaomi Poco F3Operating SystemAndroid 12 My Question or IssueSo, I see that several other people have mentioned this issue on various forums, including here, over the years but I don't think a very clear solu...

  • Casual Listener
  • Details: -------- Plan Premium Country UK Device Xiaomi Poco F3 Operating System Android 12   My Question or Issue So, I see that several other people have mentioned this issue on va...
  • bmcnelis1
  • Visitor
  • 473 Views
  • 2 replies
  • 0 likes
  • 473 Views
  • 2 replies
  • 0 likes