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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106659 Views

26 replies

3 likes

  • 106659 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216209 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216209 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569719 Views

78 replies

3 likes

  • 569719 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469824 Views

577 replies

40 likes

Account
Free
  • 469824 Views
  • 577 replies
  • 40 likes

Solved!! Backround App

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps except spotify. Thank you in advance.

Newbie

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps exc...

phan_times

Community Legend

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes

Low App volume on Galaxy S8

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I have Spotify playing music. I have to turn the volume...

Casual Listener

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I ha...

xmarksthespot00

Casual Listener

7392 Views

9 replies

5 likes

  • 7392 Views
  • 9 replies
  • 5 likes

Solved!!Superuser Contribution Spotify playing songs not in my playlist.

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs from xxxtentacions new album 17. I try to play this p...

Regular

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs fr...

Joe

Community Legend

14947 Views

7 replies

0 likes

  • 14947 Views
  • 7 replies
  • 0 likes

can't get notification

my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?

Newbie

my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?

Joe

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Making Playlist Secret Doesn't Work

Essentially I made a playlist, made it secret on my Android phone. I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could see what I was listening to. I made it secret on desktop and t...

Regular

Essentially I made a playlist, made it secret on my Android phone.   I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could se...

hassansyyid

Regular

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Superuser Contribution Equalizer not in settings!

So I got a new phone (LG k20) and downloaded the spotify app. I can't find the equalizer under the settings and its driving me crazy I can't fine tune the music. I had no problem in my previous galaxy s6. Is it somewhere else or is there a bug?

Newbie

So I got a new phone (LG k20) and downloaded the spotify app. I can't find the equalizer under the settings and its driving me crazy I can't fine tune the music. I had no problem in my previous galax...

wlharris1958

Regular

1721 Views

4 replies

0 likes

  • 1721 Views
  • 4 replies
  • 0 likes

Cannot download playlists

Model: Google Nexus 6P, stock Android 8.1.0 Version: 8.4.42.722 When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download of " status. It's as if it doesn't trigger that the song finished downloading and...

Newbie

Model: Google Nexus 6P, stock Android 8.1.0  Version: 8.4.42.722   When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download <x> of &l...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
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Pixel 2 doesn't find devices.

I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.

Newbie

I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.

LoganHelps

Composer

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Music Pauses Randomly

When I'm playing music, it'll just stop, usually when I get out of the app. It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music stops playing again. I really need help with this, I'd ap...

Newbie

When I'm playing music, it'll just stop, usually when I get out of the app.  It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music ...

Thorplay

Music Fan

1180 Views

4 replies

0 likes

  • 1180 Views
  • 4 replies
  • 0 likes

Solved!! Yamaha RX-V675 don't show up as a device in spotify connect

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver didn't show up as a device when i touch the button...

Regular

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver...

Jax_ter

Casual Listener

22197 Views

32 replies

0 likes

  • 22197 Views
  • 32 replies
  • 0 likes

Enabling offline mode doesn't skip tracks that haven't been downloaded

Version: 8.4.42.722 armV7 To reproduce:- Create a playlist- Add a saved track to it that is on a playlist which is already downloaded- Add a track to it that is not already downloaded- Enable offline mode- View the playlist and see the second track i...

Casual Listener

Version: 8.4.42.722 armV7   To reproduce: - Create a playlist - Add a saved track to it that is on a playlist which is already downloaded - Add a track to it that is not already downloaded ...

527 Views

0 replies

1 likes

  • 527 Views
  • 0 replies
  • 1 likes

Discover weekly downlod

Hello, so I liked last weeks discover weekly playlist. I hit download and it downloaded the whole playlist. Today I guess it changed to a new playlist, and I can't seem to find the songs I downloaded from last week's playlist. Where can I find these ...

Newbie

Hello, so I liked last weeks discover weekly playlist. I hit download and it downloaded the whole playlist. Today I guess it changed to a new playlist, and I can't seem to find the songs I downloaded...

user-removed

Not applicable

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

Playlist with local files not working

I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for music to add to the playlist, acting like it's empty. ...

Casual Listener

I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for mus...

mcveetymc

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Saves songs disappeared

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

Newbie

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Cannot find Spotify on Google Play Store on Samsung Galaxy S5!

Hi, When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary, Canada! What am I doing wrong? Any help would be appreciated...

Newbie

Hi,   When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary...

vafritia

Casual Listener

21924 Views

3 replies

1 likes

  • 21924 Views
  • 3 replies
  • 1 likes

Changing my debit card

Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and losing all my playlists? And don't tell me to go to...

Newbie

Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and ...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Solved!! One phone to another

Wanted to know if it was possible to simply add the spotify folder from my old phone into my new phone without having to redownload everything?

Casual Listener

Wanted to know if it was possible to simply add the spotify folder from my old phone into my new phone without having to redownload everything?

Joe

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Spotify stops every time my screen or home locks

Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term. What I have managed to work out I that it appears to be related to my...

Casual Listener

Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term.  What I have...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Can't change storage location

Spotify no longer allows me to change the location of where to store my offilne music library.I recently updated my android device to Oreo and since then I can no longer do this.I have tried various solutions such as reinstalling the app, clearing da...

Newbie

Spotify no longer allows me to change the location of where to store my offilne music library. I recently updated my android device to Oreo and since then I can no longer do this. I have tried vari...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crashes while Searching

I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinstalled the app, logged out and logged in. This has b...

Newbie

I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinst...

Melody

Spotify

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes