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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

tictoc0417

Visitor

206859 Views

136 replies

10 likes

Android
autoplay
bluetooth
  • 206859 Views
  • 136 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

553898 Views

78 replies

3 likes

  • 553898 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

459422 Views

575 replies

39 likes

Account
Free
  • 459422 Views
  • 575 replies
  • 39 likes

Cant download locan files to my phone anymore

As the tite states I can no longer do this, I do all the steps corectly and have the same wifi conected to the phone and computer. When I try to download the song to my phone it shows up grey and unable to play, can someone please help me.

Casual Listener

As the tite states I can no longer do this, I do all the steps corectly and have the same wifi conected to the phone and computer. When I try to download the song to my phone it shows up grey and una...

slimjimdemello

Casual Listener

584 Views

2 replies

0 likes

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  • 2 replies
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Offline mode / update ? / can't login now

So probably because of an update I'm logged out. Because I'm in offline mode the app says: You are currently set to offlinePlease go online to connect to spotifyCancel | connect Connect does nothing. So I'm locked out of spotify and what do I have to...

Regular

So probably because of an update I'm logged out. Because I'm in offline mode the app says:   You are currently set to offline Please go online to connect to spotify Cancel | connect   ...

Vanterax

Roadie

2961 Views

11 replies

0 likes

  • 2961 Views
  • 11 replies
  • 0 likes

Samsung s7 edge just randomly restarting while listening to spotify.

so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results really upsetting as i use spotify at least 5hrs a day.

Newbie

so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results 😕 re...

DavidFoo91

Newbie

851 Views

2 replies

0 likes

  • 851 Views
  • 2 replies
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Android app starts automatically

With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly when unlocking the phone, but also while I'm using ot...

Casual Listener

With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly wh...

galoz

Newbie

11396 Views

5 replies

4 likes

  • 11396 Views
  • 5 replies
  • 4 likes

Spotify Playlists not shuffling

I have Spotify basic (not premium). None of my playlists are shuffling. The song list is the exact same everytime. One of my major playlists has over 2,000 songs. The others have probably under 50.

Casual Listener

I have Spotify basic (not premium).  None of my playlists are shuffling.  The song list is the exact same everytime.  One of my major playlists has over 2,000 songs.  The others h...

reim0027

Casual Listener

1546 Views

3 replies

3 likes

  • 1546 Views
  • 3 replies
  • 3 likes

Odd disconnections from Android app with chromecast

Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, lower/raise volume, change tracks.. Now everything ...

Music Fan

Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, ...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

How to remove all titles from queue?

On Android... How can I remove all titles from the current play queue? And: How can I simply play a complete album? Even if I create a playlist from an album and start with the first title, the next title again is the next title from the queue. This ...

Casual Listener

On Android...   How can I remove all titles from the current play queue?   And: How can I simply play a complete album? Even if I create a playlist from an album and start with the firs...

4thfloorstudios

Casual Listener

4427 Views

4 replies

4 likes

  • 4427 Views
  • 4 replies
  • 4 likes

Constantly Having To Reinstall Spotify on Kindle Fire

Hi Folks - hope someone can help.Every time I switch my Kindle Fire off I have to reinstall Spotify each and every time I start it up again. Now - it doesn't take long but it's really annoying. This issue has only just started (past two-three weeks)....

Casual Listener

Hi Folks - hope someone can help. Every time I switch my Kindle Fire off I have to reinstall Spotify each and every time I start it up again.  Now - it doesn't take long but it's really annoyin...

user-removed

Not applicable

959 Views

3 replies

0 likes

Android
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Android Media Notifications not being sent

I have an app that's trying to listen for the media notifications broadcasted by my Spotify app (playback change, metadata change), but it doesn't seem to be working. I've been debugging and it doesn't even go inside my BroadcastReceiver. I just foll...

Newbie

I have an app that's trying to listen for the media notifications broadcasted by my Spotify app (playback change, metadata change), but it doesn't seem to be working. I've been debugging and it doesn...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes

Spotify shows on lock screen, even when it's not playing.

I have the Galaxy S8+I have turned spotify off, it's not even on as a background app. Yet it still shows on my lock screen. It is the last song that played. I don't want it on my lock screen when it's not on. Any ideas on how to keep it off the lock ...

Regular

I have the Galaxy S8+I have turned spotify off, it's not even on as a background app.  Yet it still shows on my lock screen.  It is the last song that played.  I don't want it on my lo...

eilishwall22

Newbie

21603 Views

20 replies

1 likes

  • 21603 Views
  • 20 replies
  • 1 likes

Clean versions

I know Spotify doesnt offer an explicit blocker and I wish they did like pandora. My question is does Spotify offer the clean versions of songs and if so how do you find then? I enjoy listing to some songs but I'd much rather listen to the clean vers...

Newbie

I know Spotify doesnt offer an explicit blocker and I wish they did like pandora. My question is does Spotify offer the clean versions of songs and if so how do you find then? I enjoy listing to some...

phan_times

Community Legend

6890 Views

1 replies

3 likes

  • 6890 Views
  • 1 replies
  • 3 likes

Shuffle button doesn't work properly

I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected saved songs, the ones that start with A, B and C. It t...

Newbie

I'm used to saving the songs I like and then going on "my songs" and playing them all on shuffle. However, in the last few days, whenever I press the "shuffle" button, it only plays some selected sav...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
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Spotify randomly pausing while I'm drumming to a song

Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've removed any battery optimizations on my device toward ...

Newbie

Spotify will pause every 30 seconds or so while I'm playing my drums to a song that I'm playing through my headphones. I will start the song back up again and it will just do the same thing. I've rem...

430 Views

0 replies

0 likes

  • 430 Views
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Android other is using account

Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?

Newbie

Someone else is suddenly listening on my account, and my playlists are gone. Just foreign music appears. What do i do?

Joe

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Android Auto Will Not Load Properly.

Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading.The only way I can get it to work is if I delete my cache/sa...

Newbie

Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading. The o...

Poo4u

Casual Listener

220427 Views

98 replies

27 likes

  • 220427 Views
  • 98 replies
  • 27 likes

Android TV app poor sound quality

Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could you please help?

Newbie

Hi.. I use Spotify android TV app on my nvi dia shield. I've noticed that sound is quite poor on some songs . I've also installed standard android Spotify app and those songs sound is better. Could y...

tiffany98101

Newbie

3729 Views

2 replies

1 likes

Android TV
Nvidia shield
  • 3729 Views
  • 2 replies
  • 1 likes

When I click on Playlists the list shows up for 1 sec, then takes me to discover weekly. Android 7

I have a Samsung Tab A running Android 7. When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly. I uninstalled spotify and then insalled again, same problem. Have premium. Any...

Newbie

I have a Samsung Tab A running Android 7.  When I click on "Your Library" and then on "Playlists" the list flashes up for less than 1 sec, then takes me to discover weekly.  ...

482 Views

0 replies

0 likes

  • 482 Views
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  • 0 likes

App does not become an offline device and deletes all music after a week.

Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just doesn't see them anymore.

Newbie

Title, no idea why this is happening and its driving up my data usage because of it, this is getting annoying to remedy because the app still has all the songs downloaded onto my system, it just does...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

PS4 wont connect

Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was playing on the phone while still connected and now t...

Casual Listener

Since the most recent update two issues have happened with spotify. Earlier this week I was having issues where the timing of the songs and what was showing up on my PS4 was different from what was p...

ILOVESKYRIM

Newbie

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Moto E4 Plus Almacenamiento en SD

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las carpetas, borrando el cache, desinstalando y reins...

Newbie

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las...

Pollisco

Newbie

1269 Views

2 replies

0 likes

  • 1269 Views
  • 2 replies
  • 0 likes