Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377299 Views

541 replies

34 likes

Account
Free
  • 377299 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
  • 0 replies
  • 7 likes

Android App doesn't connect using WiFi

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed in newer releases. I am using a Huawei P9 Lite with ...

Casual Listener

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed i...

watangaboy

Casual Listener

2872 Views

5 replies

1 likes

Android
Wifi Casting
  • 2872 Views
  • 5 replies
  • 1 likes

Spotify onnect Availability

My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and then I see the Onkyo on our Android devices. How ca...

Newbie

My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and ...

murpsel

Gig Goer

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

"Go online to see menu" issue

Hi all, I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to artist, add to playlist, etc.) it will spool for a few second...

Regular

Hi all,   I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to a...

1468 Views

0 replies

15 likes

Android
internet
wifi
  • 1468 Views
  • 0 replies
  • 15 likes

Lost music

I've had Spotify years now. Never had a drama. Now i go into a playlist that only had 60 songs in it. And i can only visibly see 9 or so. Yet the playlist still states 60 songs in this one playlist. What could cause this? I've tried hitting the downl...

Newbie

I've had Spotify years now.  Never had a drama.  Now i go into a playlist that only had 60 songs in it.  And i can only visibly see 9 or so.  Yet the playlist still states 60 song...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Doesn't play the next song :(

Everytime I play spotify, it doesn't play the next song after one ends. It happens when I'm on the app but my phone is off and when I'm not on the app but still using my phone. It makes me go to the app and leave the phone on so it would continuously...

Newbie

Everytime I play spotify, it doesn't play the next song after one ends. It happens when I'm on the app but my phone is off and when I'm not on the app but still using my phone. It makes me go to the ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Keeps moving music from SD to internal storage

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves back to internal storage. I have had no other prob...

Newbie

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves...

phan_times

Community Legend

5279 Views

4 replies

9 likes

  • 5279 Views
  • 4 replies
  • 9 likes

Problemas con spotify en un dispositivo google cast

Al reproducir mi musica al dispositivo google cast luego de un rato, al llegar a la cancion numero 100 de 111 que tiene la playlist se pararon las canciones y volvio a la primera cancion como si se hubieran escuchado todas las canciones, pero no, fal...

Newbie

Al reproducir mi musica al dispositivo google cast luego de un rato, al llegar a la cancion numero 100 de 111 que tiene la playlist se pararon las canciones y volvio a la primera cancion como si se h...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

How to remove podcasts from the home screen

Every time I open the app, the top row, which used to be my Daily Mixes, now has several podcasts with what I consider to be rude, offensive, and inappropriate content. Podcasts with names like The Prude and the Pornstar, Guys We F****d, **bleep** Wi...

Casual Listener

Every time I open the app, the top row, which used to be my Daily Mixes, now has several podcasts with what I consider to be rude, offensive, and inappropriate content. Podcasts with names like The P...

Ihatepodcasts

Casual Listener

24488 Views

1 replies

117 likes

  • 24488 Views
  • 1 replies
  • 117 likes

Solved!! ''We're experiencing a problem please try again''

So yeah I downloaded spotify (again..). The problem is that I can't log in with my phone which is runned by android (Oh the joy and laughter) for it keeps giving me this error message ''We're experiencing a problem please try again'' and I did try ag...

Casual Listener

So yeah I downloaded spotify (again..). The problem is that I can't log in with my phone which is runned by android (Oh the joy and laughter) for it keeps giving me this error message ''We're experie...

trick--trouble

Newbie

22610 Views

21 replies

1 likes

  • 22610 Views
  • 21 replies
  • 1 likes

Remote control to Samsung galaxy s8

Hi, I'm having trouble remote controlling spotify on my phone from the comouter.So if i start playing a song on my phone, i can change song and such from the computer no problem, but if i pause the music from the computer i can't start it up again wi...

Newbie

Hi, I'm having trouble remote controlling spotify on my phone from the comouter. So if i start playing a song on my phone, i can change song and such from the computer no problem, but if i...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Spotify connect problems, need to reinstall to fix it each time

I use spotify connect (not chromecast) to play audio on my stereo via my android TV. I recently switched to an android phone, now regularly the option to stream to the spotify connect tv disappears, this can be fixed by removing the spofity app and r...

Newbie

I use spotify connect (not chromecast) to play audio on my stereo via my android TV. I recently switched to an android phone, now regularly the option to stream to the spotify connect tv disappears, ...

738 Views

0 replies

2 likes

  • 738 Views
  • 0 replies
  • 2 likes

Listened Songs

Hello, In playlist, I want to see songs which I listened before.Are there any solution for iti

Newbie

Hello,  In playlist, I want to see songs which I listened before.Are there any solution for iti 

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Song stop playing between the 9-10 first seconds

Hi, I've been a premium member for a while, but recently I've had a problem with streaming songs on my device. The song often stop playing between 0:09 - 0:11. This will occur when I streaming through package data. Could somebody tell me what's going...

Newbie

Hi, I've been a premium member for a while, but recently I've had a problem with streaming songs on my device. The song often stop playing between 0:09 - 0:11. This will occur when I streaming throug...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

Solved!! Sound Quality

So I love Spotify but my device is lacking in sound quality. My iPod still surpasses my phone with Spotify premium. The bass doesn't feel the same through my sound system etc. It's not the settings on the sound system. They have never changed and don...

Regular

So I love Spotify but my device is lacking in sound quality. My iPod still surpasses my phone with Spotify premium. The bass doesn't feel the same through my sound system etc. It's not the settings o...

songassistant

Composer

4409 Views

16 replies

0 likes

  • 4409 Views
  • 16 replies
  • 0 likes

Podcast episodes not up to date

Hi, I've noticed that the podcast episodes are not up to date. In several of the shows they appear to be several episodes behind. The newer episodes are available on other podcast managers. Is there a licensing issue or is there a way to force it to ...

Casual Listener

Hi,   I've noticed that the podcast episodes are not up to date. In several of the shows they appear to be several episodes behind. The newer episodes are available on other podcast managers. ...

nategreen333

Casual Listener

2772 Views

2 replies

10 likes

podcast
Podcasts
  • 2772 Views
  • 2 replies
  • 10 likes

Solved!! Can't save music

I have avaible 17GB of free space and It shows error, no more space... I have latest version of app. Xiaomi Redmi Note 4 Qualcomm

Casual Listener

I have avaible 17GB of free space and It shows error, no more space... I have latest version of app.   Xiaomi Redmi Note 4 Qualcomm

caszriel

Composer

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Songs play 2 seconds and stop/get stuck

I have a free account for Spotify and since a week I started to have some issues playing my playlist on my smartphone (Android 6.0 - last spotify version installed) From time to time, every two or three songs, a song plays only 2 seconds and get stuc...

Casual Listener

I have a free account for Spotify and since a week I started to have some issues playing my playlist on my smartphone (Android 6.0 - last spotify version installed)   From time to time, every ...

caszriel

Composer

1486 Views

3 replies

0 likes

  • 1486 Views
  • 3 replies
  • 0 likes

Spotify switches to someone else's music

Was driving home from work today listening to Spotify on Android through my car speakers via bluetooth, and for 5 - 10 minutes, my playlist kept switching over to someone else's music. Every time I manually switched back to my playlist, it lasted for...

Casual Listener

Was driving home from work today listening to Spotify on Android through my car speakers via bluetooth, and for 5 - 10 minutes, my playlist kept switching over to someone else's music. Every time I m...

caszriel

Composer

864 Views

4 replies

0 likes

  • 864 Views
  • 4 replies
  • 0 likes

Songs stop playing at start or end of song

I use spotify family on xiaomi redmi 4 android phone. Dutch subscription living in China. Many songs (not all) stop playing in on or off line mode, extreme quality, on my downloaded songs, albums or playlists. Every time it happens i need to press 'n...

Newbie

I use spotify family on xiaomi redmi 4 android phone. Dutch subscription living in China. Many songs (not all) stop playing in on or off line mode, extreme quality, on my downloaded songs, albums or ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Android Wear 2.0 app crashes phone app

When I select the Spotify app on my Moto 360 Sport, it crashes the app if it is running on my phone. I can control the music from the watch once the phone app is playing, but I can't launch Spotify from my watch. The phone is an LG G6. The watch app ...

Newbie

When I select the Spotify app on my Moto 360 Sport, it crashes the app if it is running on my phone. I can control the music from the watch once the phone app is playing, but I can't launch Spotify f...

Pressoholic

Newbie

2626 Views

5 replies

3 likes

Android
Android 7.0
Android App
Android LG G6
android wear
Android wear spotify app
Android wearables
  • 2626 Views
  • 5 replies
  • 3 likes