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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196780 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196780 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538712 Views

78 replies

3 likes

  • 538712 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

445078 Views

565 replies

37 likes

Account
Free
  • 445078 Views
  • 565 replies
  • 37 likes

Can't connect to Chromcast (once again)

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem? Does annyone know? Reset on chome cast does nothing.

Visitor

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem?&nbsp...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not open

The application Will not openDelete Android reinstalledProblem continuesWhats wrong?

Newbie

The application Will not open Delete Android reinstalled Problem continues Whats wrong?

ZullyB

Roadie

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
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Superuser Contribution Se eliminan canciones, se vuelven no disponibles

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan .tengo que sacar el telefono del bolsillo y darle play otras vez . Cada vez ocurre con mas frecuencia

Newbie

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan  .tengo que sacar el telefono del bolsillo y darle play otras vez .  Cada vez ocurre con ...

ZullyB

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Downloaded music soft deleted after changing SIM card

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here. SummaryIf the phone doesn't have connection or is in airplane mode and you c...

Newbie

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here.   Summary If...

user-removed

Not applicable

3152 Views

2 replies

6 likes

  • 3152 Views
  • 2 replies
  • 6 likes

My app crashes sometimes while listening some songs and also while downloading them.

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know why but the app sometimes while listening to songs i...

Casual Listener

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know w...

Nico

Community Legend

1728 Views

7 replies

0 likes

  • 1728 Views
  • 7 replies
  • 0 likes

ich kann nicht mehr mit Paysafecard bezahlen

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

Casual Listener

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

dieserpaul

Casual Listener

33345 Views

2 replies

10 likes

  • 33345 Views
  • 2 replies
  • 10 likes

[Android Wear] Spotify keeps "connecting"

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0 I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connection failed. I've tried the following steps: - Clear app data and ca...

Casual Listener

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0    I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connecti...

user-removed

Not applicable

5193 Views

11 replies

1 likes

  • 5193 Views
  • 11 replies
  • 1 likes

Anmeldung nicht moeglich - da Spotify auf "offline" gestellt war

Hallo, nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerdings) und staendig die Meldung bekam, dass die Verbindung nicht...

Newbie

Hallo,   nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerding...

Nico

Community Legend

6216 Views

1 replies

1 likes

  • 6216 Views
  • 1 replies
  • 1 likes

Saucy Beats

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense. Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not alone in this issue and therefore has me worried. Has anyone got to...

Regular

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense.    Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not a...

Henlag

Newbie

4244 Views

20 replies

4 likes

  • 4244 Views
  • 20 replies
  • 4 likes

Won't play through wired headphones

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

Casual Listener

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

LorenzoSetola

Music Fan

8364 Views

5 replies

0 likes

  • 8364 Views
  • 5 replies
  • 0 likes

New update wont allow me to download/play local files to my phone

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re downloaded my songs from my spotify and all of the onlt...

Casual Listener

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re down...

755 Views

0 replies

0 likes

  • 755 Views
  • 0 replies
  • 0 likes

Solved!! spotify doesn`t save to sd card

Hello, on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full". I also emtied the catch and deleted all data...doesn't help...

Newbie

Hello,   on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full...

palacioswa1

Newbie

550356 Views

297 replies

31 likes

  • 550356 Views
  • 297 replies
  • 31 likes

Skip beginning part of song

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0 Cheers

Newbie

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0   Cheers

956 Views

0 replies

1 likes

  • 956 Views
  • 0 replies
  • 1 likes

Automatic stop?

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

Casual Listener

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

Shaun_Yap

Gig Goer

1272 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Random devices hijacking my account through spotify conntect, any help?

Hi, i really need some help trying to disconnect / kick off any 'connected' devices from my spotify account? Every time i log in through my phone, some random device will connect, sometimes it's a PC sometimes it's another phone by the looks of thing...

Casual Listener

Hi, i really need some help trying to disconnect / kick off any 'connected' devices from my spotify account? Every time i log in through my phone, some random device will connect, sometimes it's a PC...

Heavywavez

Regular

89439 Views

26 replies

28 likes

  • 89439 Views
  • 26 replies
  • 28 likes

Solved!! Creating Album Playlists

When creating a playlist from an album on Spotify, it no longer auto generates the album title and artist name as the title for the playlist. This is how I organise my music (albums as playlists). Please bring this back or can you suggest a better wa...

Newbie

When creating a playlist from an album on Spotify, it no longer auto generates the album title and artist name as the title for the playlist. This is how I organise my music (albums as playlists). Pl...

amirism

Roadie

9587 Views

1 replies

3 likes

  • 9587 Views
  • 1 replies
  • 3 likes

Cant connect with smartwatch

So I just got a smartwatch Fossil Q Marshall. I bought this device so i could easily skip tracks change volume etc. on Spotify. But everytime I try connecting to Spotify it stays stuck on the connecting screen for 2 minutes and than it just stops. Wh...

Newbie

So I just got a smartwatch Fossil Q Marshall. I bought this device so i could easily skip tracks change volume etc. on Spotify.   But everytime I try connecting to Spotify it stays stuck on th...

DerekIreland

Newbie

1184 Views

1 replies

1 likes

  • 1184 Views
  • 1 replies
  • 1 likes

manual track order in playlist

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

Casual Listener

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

jeanl

Newbie

1145 Views

4 replies

2 likes

  • 1145 Views
  • 4 replies
  • 2 likes

E-mail on Android

Hello, can I change my e-mail on Android version of Spotify? 

Casual Listener

Hello, can I change my e-mail on Android version of Spotify? 

hhaizs

Casual Listener

811 Views

6 replies

0 likes

  • 811 Views
  • 6 replies
  • 0 likes

Can't skip songs

Can someone help me please, I can't skip songs after 6 goes. Or select one after searching. Please help!

Casual Listener

Can someone help me please, I can't skip songs after 6 goes. Or select one after searching. Please help!

rajik1645

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes