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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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[Android] Local files downloaded on Spotify app but won't play

I've recently moved from an Apple iPhone to the Google Pixel 2 and it seems that this issue is only exclusive to my Android device. The local files added through my PC can be downloaded onto my phone but they just won't play. The player simply skips ...

Newbie

I've recently moved from an Apple iPhone to the Google Pixel 2 and it seems that this issue is only exclusive to my Android device.   The local files added through my PC can be downloaded onto...

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My music turns off

Everytime I Change an app my spotify wont play in the background it pauses every time and after i play agaim it still will turn off , this is frustrating im on a samsumg galaxy s8+ and if this doesn't resolve i will cancel my member ship please help

Newbie

Everytime I Change an app my spotify wont play in the background it pauses every time and after i play agaim it still will turn off , this is frustrating im on a samsumg galaxy s8+ and if this doesn'...

Joe

Community Legend

374 Views

1 replies

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Every song is in grey

Hi everyone, I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble on my Mac so it does not come from my account... I don't know what...

Casual Listener

Hi everyone,    I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble ...

Joe

Community Legend

524 Views

3 replies

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volume control when using Spotify Connect???

I am new to Spotify and testing it by using the Spotify app (version 8.4.32.623) on an Andriod tablet (os7) to control Spotify Connect on my Riva Arena speaker. I have a premium subscription. The only way I can find to control volume is to open the d...

Casual Listener

I am new to Spotify and testing it by using the Spotify app (version 8.4.32.623) on an Andriod tablet (os7) to control Spotify Connect on my Riva Arena speaker. I have a premium subscription. Th...

MiNiMaLiZz

Casual Listener

8857 Views

4 replies

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Trying to scrobble with bad user/pass shows an annoying bug.

I tried to scrobbkle to last.fm but I didn't remember my last.fm username/password then abandoned that idea. Spotify didn't.I have tried disabling the scrobble many times, both on my desktop and android, but I always get the annoying notification on ...

Casual Listener

I tried to scrobbkle to last.fm but I didn't remember my last.fm username/password then abandoned that idea. Spotify didn't. I have tried disabling the scrobble many times, both on my desktop and an...

gfvasconcelos

Casual Listener

676 Views

2 replies

0 likes

scrobble
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Spotify comes on as soon as I end a call

Hello. This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing. Tips welcome

Casual Listener

Hello.   This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing.   Tips welcome 🙂

Magicfenetre

Casual Listener

338 Views

2 replies

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Using a lot of storage

Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)?I know I can delete it, but don't feel like loggin in again etc. I just want the app to be light

Regular

Hi    Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)? I know I can delete it, but don't feel like loggi...

Noah

Spotify Star

71320 Views

9 replies

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PW problem RuneAudio

HiI used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

Newbie

Hi I used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

DrivenPlaylist

Newbie

1122 Views

1 replies

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Chrome OS Android App not working with local files

I'm working on a Chromebook with Android apps enabled, and have downloaded the Spotify Android app (not simply the web player) to stream and download songs. The Android app (like all Spotify apps) has the ability to take local files from a compatible...

Newbie

 I'm working on a Chromebook with Android apps enabled, and have downloaded the Spotify Android app (not simply the web player) to stream and download songs. The Android app (like all Spotify ap...

1284 Views

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5 likes

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Download stuck (note 5, android 7.0)

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloaded, at most 1/3 of em (almost 1k songs total). Doe...

Newbie

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloa...

328 Views

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Songs showing as grey on android but play on PC

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem.In the past I've transfered songs from my PC spotify to my Android spotify this way with no prob...

Newbie

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem. In the past I've transfered songs from my P...

225 Views

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Updates remove saved music? Why?!?!

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my end or is it an issue with the update process itsel...

Newbie

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my ...

228 Views

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Solved!! Random pausing with some volume changes.

Hi all, My Spotify has randomly started to pause my music after approx 10 seconds. Sometimes this is accompanied by the volume decreasing then increasing prior to the pause. As you can imagine this is very annoying as I spend a lot of time listening ...

Regular

Hi all,   My Spotify has randomly started to pause my music after approx 10 seconds. Sometimes this is accompanied by the volume decreasing then increasing prior to the pause. As you can imagi...

Noah

Spotify Star

18793 Views

10 replies

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Spotify Premium Account Expired

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

Newbie

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

Noah

Spotify Star

577 Views

1 replies

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android car bluetooth track info not updated

Hello, I use a Samsung S8+ with my car (Subaru WRX) via Spotify directly on by using Android Auto. The audio works and the first track info is OK, but the track info is stuck there, no updates are send to the car display ?!?!Tried with other music ap...

Newbie

Hello,   I use a Samsung S8+ with my car (Subaru WRX) via Spotify directly on by using Android Auto. The audio works and the first track info is OK, but the track info is stuck there, no updat...

Stuke

Regular

15721 Views

22 replies

7 likes

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SoundCloud Integration to help new talent get signed

My son signed into m6 spodify on his phone, Somehow it changed the username on my phone to his! How to change back???? Help

Newbie

My son signed into m6 spodify on his phone,  Somehow it changed the username on my phone to his!  How to change back???? Help

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Please allow us to manually choose the SDcard for storage!

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different steps that MIGHT help the situation? Why make a weird ...

Regular

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different ste...

233 Views

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Fiz o pagamento do boleto bancario e nao foi ativo o Premium

Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.

Newbie

Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.

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Play on other devices

I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computerMy cell phone does not recognize it but from my computer I can play it on my phone without problems

Newbie

I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computer My cell phone does not recognize it but from my computer I can play it on my phone without pr...

232 Views

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"edit" item in playlist settings LG G6

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

Newbie

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

286 Views

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