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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396956 Views

547 replies

35 likes

Account
Free
  • 396956 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8489 Views

0 replies

7 likes

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Solved!! Tinder anthem - new spotify integration

Hey,Yesterday news told me that i can put my playlist visable in my tinder profile.I have updated the app, but i can not find how to sync my spotify account to tinder.Tell me if it works

Casual Listener

Hey, Yesterday news told me that i can put my playlist visable in my tinder profile. I have updated the app, but i can not find how to sync my spotify account to tinder. Tell me if it works

gadour

Casual Listener

225531 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

High data usage while playing offline playlist

The situationI was playing from a playlist I had offline available the entire night. I have downlad via cellular data disabled. My Wi-Fi was dead. The last image in here shows that Spotify had used 1.71Gb of data in 3 hours time. I don't know what wa...

Newbie

The situation I was playing from a playlist I had offline available the entire night. I have downlad via cellular data disabled. My Wi-Fi was dead. The last image in here shows that Spotify had used...

668 Views

0 replies

0 likes

offline playlist
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Spotify stop randomly after a track

I use the spotify app for android on a Samsung S7, premium account. Since several weeks (month ?) when I listen to playlists the playback stop after a track when the phone is lock. When I unlock the phone the playback "restart". The player is not in ...

Regular

I use the spotify app for android on a Samsung S7, premium account. Since several weeks (month ?) when I listen to playlists the playback stop after a track when the phone is lock.  When I unloc...

sebasdiazt

Casual Listener

865 Views

2 replies

0 likes

  • 865 Views
  • 2 replies
  • 0 likes

Desejo ser ressacido.. Cobrou o plano mas nao ativou

Preciso de ajuda! Eu fui fazer o meu cadastro no plano universitario e nao consegui concluir, a tela fechou e nao abriu mais. Nem usei e ja cobrou no meu cartao! Quero cancelar a compra pq nem terminei o cadastro, Nao consigo acessar e NUNCA usei o s...

Newbie

Preciso de ajuda! Eu fui fazer o meu cadastro no plano universitario e nao consegui concluir, a tela fechou e nao abriu mais. Nem usei e ja cobrou no meu cartao! Quero cancelar a compra pq nem termin...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

No results found asteroid parrot

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed. Same for inbox, what's new and top lusts.

Casual Listener

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed. Same for inbox, what's new and top lusts.

Boki2

Music Fan

2144 Views

14 replies

0 likes

  • 2144 Views
  • 14 replies
  • 0 likes

Solved!! Daily mix not displayed Anfroid

My wife and I are new subscribers. My android app gave me daily mix right away. I just realized my wife has never seen hers. Same smartphones on android.

Newbie

My wife and I are new subscribers.  My android app gave me daily mix right away.  I just realized my wife has never seen hers.  Same smartphones on android.

jsannn

Community Legend

1059 Views

1 replies

0 likes

  • 1059 Views
  • 1 replies
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Solved!! Size of average song in MB

Hi guys, I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy.I have a low space on my smartphone and I want to know, if it is more spacesaving when I use sp...

Newbie

Hi guys,   I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy. I have a low space on my smartpho...

corruptionist

Newbie

243900 Views

6 replies

1 likes

  • 243900 Views
  • 6 replies
  • 1 likes

Ads

For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why in the world is this happening? I don't really care...

Newbie

For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why ...

phan_times

Community Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
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Def Leppard playback

3rd different time trying to play Def Leppard since you guys got the full catalog. Every time songs start & stop over and over. Only happens with Def Leppard songs. Weird & annoying.

Newbie

3rd different time trying to play Def Leppard since you guys got the full catalog. Every time songs start & stop over and over. Only happens with Def Leppard songs. Weird & annoying.

360 Views

0 replies

0 likes

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Solved!!Superuser Contribution Certain songs stop halfway

Hi! Im a premium user and using OPPO phone running Android 7.1.1 .spotify music intermittently stops playing music and i have to manually go into there app to click 'play'. Tried uninstalling and installing, still couldnt get it to work. Anyone has e...

Casual Listener

Hi!  Im a premium user and using OPPO phone running Android 7.1.1 . spotify music intermittently stops playing music and i have to manually go into there app to click 'play'.    Tr...

Germs26

Casual Listener

6274 Views

3 replies

0 likes

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  • 3 replies
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Álbum somente em ordem aleatória

Olá,tenho uma conta Premium Familiar e não consigo ouvir nenhum álbum na ordem das músicas deles, somente toca em ordem aleatória.Por que não consigo desabilitar a ordem aleatória no App do Android (versão 8.4.4.810)?ObrigadoReginaldo

Casual Listener

Olá, tenho uma conta Premium Familiar e não consigo ouvir nenhum álbum na ordem das músicas deles, somente toca em ordem aleatória. Por que não consigo desabilitar a ordem aleatória no App do Andro...

Joao97

Newbie

71774 Views

4 replies

6 likes

  • 71774 Views
  • 4 replies
  • 6 likes

Spotify wont connect

The spotify App crashed, im using an android system, and after that it it logged me out. Now it wont reconnect. Is there any way to fix this problem without deleting Spotify and every song that I downloaded? This would be rather crucial because I'm n...

Newbie

The spotify App crashed, im using an android system, and after that it it logged me out. Now it wont reconnect. Is there any way to fix this problem without deleting Spotify and every song that I dow...

403 Views

0 replies

0 likes

  • 403 Views
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Music skipping like a CD

As of late, when listening through my app, the music will skip as though it's a scratched CD. It'll be the first song in a playlist or album for the first 30 seconds or so. I followed the directions posted here (community.spotify.com/t5/Android/Audio...

Regular

As of late, when listening through my app, the music will skip as though it's a scratched CD. It'll be the first song in a playlist or album for the first 30 seconds or so.   I followed the di...

Joe

Community Legend

1344 Views

1 replies

0 likes

  • 1344 Views
  • 1 replies
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Problems when turning the screen on and off.

Each time I press the power button in my phone, turning the screen on or off, whatever I'm listening to skips ahead about 2 seconds. It's really weird and annoying. It didn't do this with my old phone, just this new one. Can anyone help?

Newbie

Each time I press the power button in my phone, turning the screen on or off, whatever I'm listening to skips ahead about 2 seconds. It's really weird and annoying. It didn't do this with my old phon...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
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Spotify is playing my titles but they are lagging

So I got spotify prenium since 1 year, but it as been 1 week since my titles have started to lag when im listening to them. Sometimes they even completly stop by themself. But usually there is like "chips" of song that are buggy, just like when you t...

Newbie

So I got spotify prenium since 1 year, but it as been 1 week since my titles have started to lag when im listening to them. Sometimes they even completly stop by themself. But usually there is like "...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
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Trying to save albums on Samsung 8 and the app crashes

Hi guys, This issue started today. Just trying to press 'Save' on an album and the entire app crashes. Not cool. Any ideas?

Casual Listener

Hi guys,   This issue started today. Just trying to press 'Save' on an album and the entire app crashes. Not cool. Any ideas?

344 Views

0 replies

0 likes

  • 344 Views
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Android App doesn't connect using WiFi

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed in newer releases. I am using a Huawei P9 Lite with ...

Casual Listener

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed i...

watangaboy

Casual Listener

2922 Views

5 replies

1 likes

Android
Wifi Casting
  • 2922 Views
  • 5 replies
  • 1 likes

Spotify onnect Availability

My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and then I see the Onkyo on our Android devices. How ca...

Newbie

My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and ...

murpsel

Gig Goer

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
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"Go online to see menu" issue

Hi all, I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to artist, add to playlist, etc.) it will spool for a few second...

Regular

Hi all,   I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to a...

1487 Views

0 replies

15 likes

Android
internet
wifi
  • 1487 Views
  • 0 replies
  • 15 likes