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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116021 Views

27 replies

4 likes

  • 116021 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233453 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233453 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593405 Views

79 replies

3 likes

  • 593405 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487097 Views

580 replies

42 likes

Account
Free
  • 487097 Views
  • 580 replies
  • 42 likes

Chromecast STILL disappears from android spotify

Hi.I dont know why you closed the previous thread, but this problem persists.When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast device.I have tried reinstalling according to the steps pos...

Casual Listener

Hi. I dont know why you closed the previous thread, but this problem persists. When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast devi...

lab

Gig Goer

11989 Views

26 replies

12 likes

  • 11989 Views
  • 26 replies
  • 12 likes

Spotify won't download files to SD card

Hey guys,I'm using a NVIDIA Tegra Note running Android 5.1.A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed it doesn't download files to the SD card anymore, neith...

Casual Listener

Hey guys, I'm using a NVIDIA Tegra Note running Android 5.1. A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed ...

1040 Views

0 replies

0 likes

internal
Sd
  • 1040 Views
  • 0 replies
  • 0 likes

Automatically deleting downloaded songs

Hey, i have the following problem.I downloaded my playlist and a few others which I created to hear music in the car etc.After some time those playlists are not anymore downloaded, even tho I didn't pressed the "Download" button. I have to redownload...

Newbie

Hey, i have the following problem. I downloaded my playlist and a few others which I created to hear music in the car etc. After some time those playlists are not anymore downloaded, even tho I did...

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes

Can't view all songs from one artist on Android App

Hello. I am using the Android version of Spotify and am paying for Spotify Premium. I have a very simple request: I would like to view a list of all of the songs by one artist within the app. Not one album at a time, but a full list of their repetoir...

Casual Listener

Hello. I am using the Android version of Spotify and am paying for Spotify Premium. I have a very simple request:   I would like to view a list of all of the songs by one artist within the app...

Rodjar13

Casual Listener

3040 Views

2 replies

11 likes

  • 3040 Views
  • 2 replies
  • 11 likes

Library Missing for update 8.4.39.673 armV7

My library is missing and i can't play the songs that I added to my library songs and I tried pressing on the top left icon to take me to my liked songs but it only lets me preview it. Their is no longer an option to shuffle play and i only have the ...

Newbie

My library is missing and i can't play the songs that I added to my library songs and I tried pressing on the top left icon to take me to my liked songs but it only lets me preview it. Their is no lo...

CombatJackZero

Newbie

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Solved!! The EXACT Same Song Skips at the EXACT SAME TIME

On my playlist, Shangri-La by VIXX skips after just 10 seconds of playing to Twilight by LOOΠΔ every single time it comes up and it is very irritating because it is ALWAYS happening ever since it came out. Sometimes, the song doesn't even bother to p...

Regular

On my playlist, Shangri-La by VIXX skips after just 10 seconds of playing to Twilight by LOOΠΔ every single time it comes up and it is very irritating because it is ALWAYS happening ever since it cam...

chengxiao_xia

Regular

1559 Views

5 replies

0 likes

  • 1559 Views
  • 5 replies
  • 0 likes

Can't listen to music anymore

I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song in my library and search is greyed out

Newbie

I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song i...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Downloaded songs arent in library

Hello!I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were missing didn't have that green arrow which means that so...

Newbie

Hello! I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were mis...

osornios

Spotify Star

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

No se descarga la musica

Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor

Newbie

Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor 

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Can only download one song at a time

I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I have to reset it. The following does not change this behavior:S...

Regular

I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I ha...

brainwave0

Regular

1343 Views

2 replies

0 likes

  • 1343 Views
  • 2 replies
  • 0 likes

I have to download my playlist too often

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again. This wouldn't be a problem but I have satellite i...

Casual Listener

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution spotify connect pauses for no reason

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later

Casual Listener

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a sh...

tlevenpar

Casual Listener

1398 Views

3 replies

0 likes

Android
Samsung HW-K950
Windows
  • 1398 Views
  • 3 replies
  • 0 likes

Now playing disappears, must delete cache & saved data

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or play a song from something else, then switch back to what ...

Visitor

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or pla...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Behind the Lyrics keeps turning back on

Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it so I turned the feature back off (the switch in settings is...

Newbie

Hi,   I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Superuser Contribution My account won't update to premium

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...

Newbie

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...

Melody

Spotify

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! Login failed in android app.

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...

Casual Listener

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...

elialitem

Newbie

6243 Views

3 replies

1 likes

  • 6243 Views
  • 3 replies
  • 1 likes

Samsung Galaxy phones with installed spotify cannot receive messages from other Samsung phones

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one post online that suggested removing spotify from my...

Newbie

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one ...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Canciones que desaparecen

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan.Donde las puedo encontrar?

Newbie

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan. Donde las puedo encontrar? 

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Screen stays black

Ive got the Samsung Galaxy Note 8I've uninstalled and reinstalledEverything's updatedNo viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home and back buttons are there and sometimes I'm able to see the "HOME - B...

Newbie

Ive got the Samsung Galaxy Note 8 I've uninstalled and reinstalled Everything's updated No viruses found   When I try to open the Spotify app it does nothing.screen goes blank; my home...

4thYesFL

Casual Listener

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Downloads not working

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour. This hasn't happened before. WiFi signal is very stro...

Visitor

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour.&nb...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes