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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Evimori

Visitor

382392 Views

542 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7791 Views

0 replies

7 likes

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Superuser Contribution Album art become blur

The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be gone.

Casual Listener

The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be go...

Joan

Moderator

497 Views

1 replies

0 likes

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Solved!!Superuser Contribution Loading podcasts very slow

Plan PremiumCountry NetherlandsDeviceSamsung Galaxy S7 My Question or IssueLoading or browsing through my podcasts takes forever. It doesn't matter whether I am on wi-fi or on 4G; it will take at least one minute to be able to see my podcasts. (The l...

Visitor

  Plan Premium Country Netherlands Device Samsung Galaxy S7     My Question or Issue Loading or browsing through my podcasts takes forever. It doesn't matter whether I am ...

heretohelp23

Newbie

29812 Views

20 replies

18 likes

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Superuser Contribution Android Auto not able to switch between apps

Good morning . I have a problem with Spotify in my car. I have a Cupra Leon (2023) and use Android Auto (Google Pixel 8 Pro). As soon as I add Spotify to the app list in the Android Auto settings, I can no longer switch apps on Android Auto. I have a...

Visitor

Good morning . I have a problem with Spotify in my car. I have a Cupra Leon (2023) and use Android Auto (Google Pixel 8 Pro). As soon as I add Spotify to the app list in the Android Auto settings, I ...

MihailY

Moderator

556 Views

1 replies

0 likes

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Superuser Contribution Queue just repeats first song on album when restarting app

When I close the app and open it again the queue is just repeating the first song on the album currently playing over and over again. Before I tried reinstalling the app it repeated the song I was currently playing and the first song on the album aft...

Visitor

When I close the app and open it again the queue is just repeating the first song on the album currently playing over and over again. Before I tried reinstalling the app it repeated the song I was cu...

Yordan

Moderator

382 Views

1 replies

0 likes

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Unable to add a song to my playlist when offline

Most of the time when I try to add a downloaded song to a playlist while offline, it shows "Something went wrong" and doesn't add the song to the playlist. It tries to do it but fails in about 5 seconds. This used to work fine but started happening i...

Casual Listener

Most of the time when I try to add a downloaded song to a playlist while offline, it shows "Something went wrong" and doesn't add the song to the playlist. It tries to do it but fails in about 5 seco...

SolveTheRiddle

Casual Listener

719 Views

4 replies

0 likes

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Superuser Contribution [SOLVED] Notification / Bluetooth Not Updating

DeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueThis is an issue I have resolved today and am going to explain what the issue is and how to potentially resolve it on your end as well. Lately I have noticed that the notification on...

Casual Listener

Device Samsung Galaxy S10 Operating System Android   My Question or Issue This is an issue I have resolved today and am going to explain what the issue is and how to potentially resolve it...

pando_off

Casual Listener

3177 Views

4 replies

3 likes

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Solved!!Superuser Contribution App performance issue on android

Music keeps stopping mid song. Will only start if I go back into app and perform any action. ( Pause then play, restart song, etc). At times it won't even play one complete songPlanPremiumCountryUSADeviceGoogle Pixel 6Operating SystemAndroid 14 My Qu...

Visitor

Music keeps stopping mid song. Will only start if I go back into app and perform any action. ( Pause then play, restart song, etc). At times it won't even play one complete song Plan Premium Count...

AlejaR

Moderator

4667 Views

20 replies

0 likes

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Superuser Contribution App won't respond to commands from notification banner and headphones

App won't respond to commands from notification banner and headphones, can't pause, resume or switch songs. The only way to get it to work is to force stop the application and restart it, then it works until the screen is locked or the app is cleared...

Casual Listener

App won't respond to commands from notification banner and headphones, can't pause, resume or switch songs. The only way to get it to work is to force stop the application and restart it, then it wor...

OscarDC

Moderator

383 Views

1 replies

0 likes

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Solved!!Superuser Contribution Android: Cannot Add Local Files To Queue

PlanPremiumCountryUSADeviceGoogle Pixel 4A XLOperating SystemAndroid 13 My Question or IssueHello, I cannot add local files (mp3s) to queue on Android. It works on PC, but not on Android. I can see and play the local files, but I cannot add them to q...

Casual Listener

  Plan Premium Country USA Device Google Pixel 4A XL Operating System Android 13   My Question or Issue Hello, I cannot add local files (mp3s) to queue on Android. It works on PC...

Joan

Moderator

2686 Views

13 replies

1 likes

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Superuser Contribution I use a Google Pixel. My spotify no longer works with mobile data,only wifi

I use a Google Pixel 3a, and I can't use my spotify with mobile data... Only wifi. And this started three days ago

Visitor

I use a Google Pixel 3a, and I can't use my spotify with mobile data... Only wifi. And this started three days ago

Maria

Moderator

1148 Views

1 replies

0 likes

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Superuser Contribution Android Auto crashing

Plan: PremiumCountry: PortugalDevice: Samsung S21+Operating System: Android My Question or IssueHi, my Android Auto has suddenly started crashing. It was working but not just stops during the first song. I've tried clearing the cache but to no avail....

Regular

Plan: Premium Country: Portugal Device: Samsung S21+ Operating System: Android   My Question or Issue Hi, my Android Auto has suddenly started crashing. It was working but not just stops d...

Maria

Moderator

3048 Views

7 replies

1 likes

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Superuser Contribution Keep the screen on on the mobile app during play back, and to see lyrics.

Plan PremiumDevice Samsung Galaxy S10+Operating System AndroidKeeping the screen on during play is definitely a much needed option.In the past, this was needed enough to keep the phone on my desk for instance so I could glance and see the artist/song...

Casual Listener

Plan Premium Device Samsung Galaxy S10+ Operating System Android Keeping the screen on during play is definitely a much needed option. In the past, this was needed enough to keep...

mkgtu

Regular

20704 Views

8 replies

7 likes

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Superuser Contribution Android App not loading emails

PlanPremiumCountryCanadaOperating SystemAndroid v14 Hey Spotify, For the past 4 days, I've been unable to load albums on my phone. When I click an album it gets stuck on the black loading screen (see attachments). I have cleared my cache and re-insta...

Newbie

  Plan Premium Country Canada Operating System Android v14   Hey Spotify,   For the past 4 days, I've been unable to load albums on my phone. When I click an album it ge...

Eni

Moderator

397 Views

1 replies

0 likes

Andoid
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Superuser Contribution Remove animation from share menu

When you choose to share a song, the app pops up a little share menu, and it does a bounce animation. This animation does nothing but make this menu harder to use. You have to wait until it finishes to be able to select any of the options, which is s...

Casual Listener

When you choose to share a song, the app pops up a little share menu, and it does a bounce animation. This animation does nothing but make this menu harder to use. You have to wait until it finishes ...

Ivelina

Moderator

815 Views

3 replies

0 likes

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Superuser Contribution Spela audiobooks

Varför stoppa spotify inte när en audiobok är **bleep**, oavbruten uppspelning är av och Automix är också avstängd?PlanPremiumCountrySwedenDeviceSamsung galaxy S20 FE 5GOperating SystemAndroid 13 one UI 5.1 My Question or Issue

Regular

Varför stoppa spotify inte när en audiobok är **bleep**, oavbruten uppspelning är av och Automix är också avstängd? Plan Premium Country Sweden Device Samsung galaxy S20 FE 5G Operating System...

abcdefgh0000

Regular

1394 Views

12 replies

0 likes

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Superuser Contribution [Regression] Latest app version is broken when being run with ARMv8.5 MTE (Memory Tagging)

When running the Spotify application with ARMv8.5 memory tagging enabled, it will open, begin playing and then within 1-3 seconds, crash, with the below error. You will only be able to reproduce this currently on a Google Pixel 8 or Google Pixel 8 Pr...

Casual Listener

When running the Spotify application with ARMv8.5 memory tagging enabled, it will open, begin playing and then within 1-3 seconds, crash, with the below error. You will only be able to reproduce this...

Joan

Moderator

1834 Views

2 replies

3 likes

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Solved!!Superuser Contribution Volume control Android app glitch

Pixel 6 proSetup-Playing Spotify on Android app and connected to Alexa Dot-Viewing song lyrics IssuePhone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-PAGE view. Volume works properly when Lyrics in HALF-PAGE view. App...

Regular

Pixel 6 pro Setup -Playing Spotify on Android app and connected to Alexa Dot -Viewing song lyrics  Issue Phone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-P...

Ivelina

Moderator

1731 Views

5 replies

0 likes

Volume Control
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Standardise features on iOS and Android/Windows

Why and how does Android and Windows get better features than that of iOS? For example on Android you get to play Playlists in order and not suffer from the smart shuffle nonsense.

Newbie

Why and how does Android and Windows get better features than that of iOS? For example on Android you get to play Playlists in order and not suffer from the smart shuffle nonsense. 

318 Views

0 replies

0 likes

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