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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389698 Views

545 replies

34 likes

Account
Free
  • 389698 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8112 Views

0 replies

7 likes

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Superuser Contribution Spotify randomly stops playback on my Xiaomi Redmi 12

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the files and the cache multiple times, exempted it fr...

Newbie

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the...

OscarDC

Moderator

2710 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Download albums don't open

PlanPremiumCountryKenyaDeviceOppo Reno 5FOperating SystemAndroid 13 My IssueSome of my downloaded albums and playlists won't open while I'm in offline mode. The app just loads for like a minute or so and turns black. It's also been very slow to open ...

Regular

Plan Premium Country Kenya Device Oppo Reno 5F Operating System Android 13   My Issue Some of my downloaded albums and playlists won't open while I'm in offline mode. The app just load...

Amay

Spotify Star

2912 Views

8 replies

1 likes

  • 2912 Views
  • 8 replies
  • 1 likes

Spotify se detiene

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y bateria, el uso en segundo plano y nada de eso resol...

Visitor

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y b...

osornios

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue playing album on repeat

When playing an album on repeat once the first play through is complete only the first and last song are repeated PlanPremiumCountryUKDeviceOneplus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

When playing an album on repeat once the first play through is complete only the first and last song are repeated  Plan Premium Country UK Device Oneplus 6 Operating System (iOS 10, Andr...

Susan_GP

Moderator

662 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't play songs when set to offline

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going back offline. After reopening the app, it has this ...

Casual Listener

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going ...

Amay

Spotify Star

676 Views

3 replies

1 likes

  • 676 Views
  • 3 replies
  • 1 likes

Superuser Contribution Mi teléfono se pone en modo seguro cuando uso spotify.

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

Newbie

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

Kiril

Moderator

680 Views

1 replies

2 likes

  • 680 Views
  • 1 replies
  • 2 likes

Superuser Contribution Wrong song showing on the lockscreen & dropdown menu widget

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

Visitor

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

aussyluk

Casual Listener

1375 Views

6 replies

8 likes

  • 1375 Views
  • 6 replies
  • 8 likes

Superuser Contribution Wrong song showing on Notification Bar

PlanPremium DeviceGoogle Pixel 4Operating SystemAndroid 11 / 12 My Question or IssueI've had this issue for 3 or 4 weeks, the song showing on the notification bar is different from the one playing (see screenshots).I have to restart the app for the r...

Newbie

Plan Premium   Device Google Pixel 4 Operating System Android 11 / 12    My Question or Issue I've had this issue for 3 or 4 weeks, the song showing on the notification bar is...

Maria

Moderator

10146 Views

4 replies

4 likes

  • 10146 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify isn't playing on mobile data on android. It will only play on Wifi.

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted and reinstalled the app and the problem still isn't ...

Visitor

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted a...

Joan

Moderator

1114 Views

7 replies

3 likes

  • 1114 Views
  • 7 replies
  • 3 likes

Superuser Contribution Queue line up not in the order I put them in and shuffles when I move them

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are reversed or shuffled around in the queue list. Also, l...

Visitor

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are rev...

funkycolours

Regular

4202 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

Superuser Contribution Cannot play spotify on 2 devices at the same time anymore

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth headsets at the same time, Spotify will only play mus...

Visitor

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth he...

Novy

Moderator

3110 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Galaxy Flip 5 Cover Screen Behaviour Changed [Working in Old Version - 8.8.80.599]

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc.This was all fine when the phone first released and the app just sca...

Music Fan

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc. This was all fi...

Yordan

Moderator

7222 Views

30 replies

2 likes

  • 7222 Views
  • 30 replies
  • 2 likes

How to remove a song from liked songs.

I am trying to remove songs from liked songs

Casual Listener

I am trying to remove songs from liked songs

AdamDamon

Community Legend

1114 Views

3 replies

0 likes

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  • 3 replies
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Album art no longer showing in Widget

PlanPremiumCountryUSADeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI am using a 3rd party media player widget by Stellio Soft and recently the album art stopped showing for Spotify. There has been no issues up until 3/9 and ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I am using a 3rd party media player widget by Stellio Soft and recently the album...

GoldSpoon

Casual Listener

1519 Views

2 replies

0 likes

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  • 2 replies
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Skipping playback

Playback has been skipping for the past several weeks as if it were a scratched CD - it makes no difference if I'm on WiFi, mobile network, downloaded or streaming. Starts off OK then starts skipping getting progressively worse. I've deleted cache an...

Casual Listener

Playback has been skipping for the past several weeks as if it were a scratched CD - it makes no difference if I'm on WiFi, mobile network, downloaded or streaming. Starts off OK then starts skipping...

Sdetray

Casual Listener

905 Views

3 replies

2 likes

  • 905 Views
  • 3 replies
  • 2 likes

Download to mobile not working

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Visitor

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Amay

Spotify Star

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Spotify doesn't play stream in 24 Kbit/s installed on a AOSP custom Android 14 ROM

Hi there,i have an issue using Spotify on a Samsung device using Lineage OS (it's an AOSP Android (14) custom ROM).The support has offered me manny things i should try. Clean reinstall log on/off, try a test account an so on. Nothing helped.So if i s...

Newbie

Hi there, i have an issue using Spotify on a Samsung device using Lineage OS (it's an AOSP Android (14) custom ROM). The support has offered me manny things i should try. Clean reinstall log on/off...

416 Views

0 replies

0 likes

  • 416 Views
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  • 0 likes

Changing playlist picture on Chromebook

PlanPremiumCountryUSADeviceSamsung ChromebookOperating SystemChrome OSMy Question or IssueIs there a way to change the playlist cover photo on a Chromebook? I've heard other people say you need to have a desktop computer to change the picture, but I ...

Visitor

Plan Premium Country USA Device Samsung Chromebook Operating System Chrome OS My Question or Issue Is there a way to change the playlist cover photo on a Chromebook? I've heard other people ...

bmtrygar

Music Fan

1704 Views

2 replies

0 likes

  • 1704 Views
  • 2 replies
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Spotify app turns phone on and off

PlanPremiumCountryPhilippines My Question or IssueWhenever I open spotify my phone would suddenly constantly turn on and off and make it unusable. I'd have to restart my phone so I can use it again. I've tried clearing cache, storage, and even reinst...

Casual Listener

Plan Premium Country Philippines    My Question or Issue Whenever I open spotify my phone would suddenly constantly turn on and off and make it unusable. I'd have to restart my phone ...

Mrmrohboymrmr

Casual Listener

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes