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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 843110 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 843110 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14389 Views
  • 1 replies
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  • 14389 Views
  • 1 replies
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Superuser Contribution Shuffle button missing on Android App

PlanPremiumCountryNetherlandsDeviceOnPlus 6Operating SystemLatest Android 10Spotify App 8.5.81.991My Question or IssueFrankly I hate the default Auto Shuffle setting in the Android App. I'd like shuffling to be my choice. Which it will be rarely as I...

  • Visitor
  • Plan Premium Country Netherlands Device OnPlus 6 Operating System Latest Android 10 Spotify App 8.5.81.991 My Question or Issue Frankly I hate the default Auto Shuffle setting in the Androi...
  • Jeremy
  • Moderator
  • 982 Views
  • 3 replies
  • 0 likes
  • Android 10
    Shuffle Mode
  • 982 Views
  • 3 replies
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Superuser Contribution Can't see lyrics on my OnePlus 5t

I can't see lyrics on my OnePlus 5tI need help I uninstall the app but I don't have that feature

  • Regular
  • I can't see lyrics on my OnePlus 5t I need help I uninstall the app but I don't have that feature
  • Novy
  • Moderator
  • 761 Views
  • 10 replies
  • 0 likes
  • 761 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution app glitches / music stops

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 My Question or IssueHi, premium member for several years with no previous issues. So, when I play a song it will go for a random amount of time, sometimes 20 seconds sometimes a couple minu...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 5 Operating System Android 11   My Question or Issue Hi, premium member for several years with no previous issues.  So, when I play a song&nb...
  • Ver
  • Spotify Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Superuser Contribution -1 Followers Text Bug

DevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueSmall text bug. Resulting in "-1 followers" Go to an artist profile for whom you follow and have liked songs. Unfollow the profile. Go to liked songs and swipe up. Under the artist and fo...

  • Visitor
  • Device Pixel 3 XL Operating System Android 10   My Question or Issue Small text bug. Resulting in "-1 followers"   Go to an artist profile for whom you follow and have liked songs. ...
  • Jeremy
  • Moderator
  • 217 Views
  • 1 replies
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  • -1
    Android 10
    bug
    Followers
    text
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synced offline files won't play without internet connection

Hello! Keep in mind- not a premium user. So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection detected. The song names all have a green arrow next to them on my androi...

  • Casual Listener
  • Hello!   Keep in mind- not a premium user.   So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection ...
  • Jeremy
  • Moderator
  • 704 Views
  • 5 replies
  • 0 likes
  • 704 Views
  • 5 replies
  • 0 likes

Superuser Contribution I made a playlist from local files on my computer and can't get them on my moto g

PlanPremiumCountryUSADeviceMoto G StylusOperating SystemAndroid My Question or IssueI made a playlist on my computer using local files. I want to play it on my phone. The playlist shows up but all the songs are grayed out. When I click the download b...

  • Newbie
  •   Plan Premium Country USA Device Moto G Stylus Operating System Android   My Question or Issue I made a playlist on my computer using local files.  I want to play it on my ...
  • MafeG
  • Spotify Legend
  • 340 Views
  • 9 replies
  • 0 likes
  • 340 Views
  • 9 replies
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Superuser Contribution Spotify not working properly with Galaxy Buds and Galaxy Active2

PlanPremiumCountryCanadaDeviceNote 10+Operating SystemAndroid 10 My Question or IssueI recently bought the Active 2 and Galaxy Buds. Initially I could control Spotify as intended using the app on the watch or the tap feature on the buds, but not long...

  • Newbie
  • Plan Premium Country Canada Device Note 10+ Operating System Android 10   My Question or Issue I recently bought the Active 2 and Galaxy Buds. Initially I could control Spotify as inte...
  • Ver
  • Spotify Legend
  • 4656 Views
  • 3 replies
  • 2 likes
  • 4656 Views
  • 3 replies
  • 2 likes

Superuser Contribution Storage Location

PlanFreeCountryUSADevice Galaxy 9Operating System(Android Oreo My Question or IssueStorage location reverts to internal every time th e device restarts.

  • Regular
  • Plan Free Country USA Device  Galaxy 9 Operating System (Android Oreo   My Question or Issue Storage location reverts to internal every time th e device restarts. 
  • Alex
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loud Volume with Spotify app on Chromecast with Google TV

PlanPremiumCountryUSADeviceChromecast with Google TVOperating SystemUnsure but device shows up to date My Question or IssueI just connected a new Google Chromecast with Google TV to my audio/video system. All apps across the system have consistent vo...

  • Casual Listener
  • Plan Premium Country USA Device Chromecast with Google TV Operating System Unsure but device shows up to date   My Question or Issue I just connected a new Google Chromecast with Googl...
  • Alex
  • Moderator
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working on my Samsung Smart TV

PlanPremiumCountryIndonesiaDeviceSamsung Smart TV UA32N4300Operating System My Question or IssueHi Spotify Community,I'm using Samsung Smart TV UA32N4300 and Spotify app worked really fine on my TV but since the last update (26 May 2021) Spotify not ...

  • Casual Listener
  • Plan Premium Country Indonesia Device Samsung Smart TV UA32N4300 Operating System     My Question or Issue Hi Spotify Community, I'm using Samsung Smart TV UA32N4300 and Spo...
  • Alex
  • Moderator
  • 2296 Views
  • 7 replies
  • 0 likes
  • 2296 Views
  • 7 replies
  • 0 likes

Submitting bugs/feedback for Spotify Android Automotive app

Can you direct me to where I can submit bugs and feature requests for Spotify Android Automotive? I have a new Volvo XC40 P8. There are issues specific to this platform that I'd like to help out with by submitting feedback/bugs

  • Newbie
  • Can you direct me to where I can submit bugs and feature requests for Spotify Android Automotive?    I have a new Volvo XC40 P8. There are issues specific to this platform that I'd like t...
  • dinomight
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • Android Automotive
    feature request
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Hide Artist

How about a way we can block artists altogether. Example, i despise KISS but i love the rock mixes. KISS shows up frequently and my only option is to hide song from playlist. It would be awesome if i could block the artist completely. (No disrespect ...

  • Visitor
  • How about a way we can block artists altogether. Example, i despise KISS but i love the rock mixes. KISS shows up frequently and my only option is to hide song from playlist. It would be awesome if i...
  • Eni
  • Moderator
  • 713 Views
  • 1 replies
  • 3 likes
  • Android
  • 713 Views
  • 1 replies
  • 3 likes

Superuser Contribution 'Got it we won't play that song again' how ever now the entire album wont play

PlanPremiumCountryAmerica DeviceCustom Ryzen7 Desktop, Windows 10.Pixel 3a XL Operating SystemWindows 10Android 11 My Question or IssueI was listening to https://open.spotify.com/album/668kTZnyhuwOMoIOFhJHKN?si=B0gRx8qVSSe0uOZOocbIjQ&dl_branch=1 and ...

  • Newbie
  • Plan Premium Country America   Device Custom Ryzen7 Desktop, Windows 10. Pixel 3a XL   Operating System Windows 10 Android 11   My Question or Issue I was listening to&nb...
  • Jeremy
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Download song deleted

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy S10eOperating SystemAndroid 11 My Question or IssueWhen I restart the device, all my downloaded song are deleted and I have to download them again.

  • Newbie
  •   Plan Premium Country Czech Republic Device Samsung Galaxy S10e Operating System Android 11   My Question or Issue When I restart the device, all my downloaded song are deleted ...
  • dinomight
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Song Sharing Layout On Social Media

PlanPremiumCountryMalaysia Android 10My Question or Issue Hi Spotify, I've been using your Premium service for the longest time I've known. Since 2013, I guess? It's been 8 years now and still growing strong. And because of that, I feel like the need...

  • Regular
  • Plan Premium Country Malaysia   Android 10 My Question or Issue   Hi Spotify, I've been using your Premium service for the longest time I've known. Since 2013, I guess? It's been 8...
  • dinomight
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'My Episodes' shows wrong number of episodes

PlanPremiumCountry Devicesony xperia xz2 compactOperating SystemAndroid 10 My Question or IssueThe displayed number of episodes contained in 'My Episodes' is wrong and inconsequent. See my screenshots.

  • Casual Listener
  • Plan Premium Country   Device sony xperia xz2 compact Operating System Android 10   My Question or Issue The displayed number of episodes contained in 'My Episodes' is wrong and i...
  • CarlosE
  • Moderator
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
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Superuser Contribution Queue bug

PlanPremium CountryFinland Device(Samsung galaxy S10,S20,S20+,A10) Operating System(Android 11) My Question or Issue Hi, There seems to be an issue when moving songs in the queue. Aside from the visual bug seen on the video, if I were to move one mor...

  • Casual Listener
  • Plan Premium   Country Finland   Device (Samsung galaxy S10,S20,S20+,A10)   Operating System (Android 11)   My Question or Issue   Hi,    There seem...
  • CarlosE
  • Moderator
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
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Solved!!Superuser Contribution Removing a podcast from downloads does not free data

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 My Question or IssueIf I go to my phone's settings and go to the "App info" for Spotify, I can see the amount of data used in "Storage & Cache". If I download a podcast, I can see that the ...

  • Music Fan
  • Plan Premium Country USA Device Pixel 5 Operating System Android 11   My Question or Issue If I go to my phone's settings and go to the "App info" for Spotify, I can see the amount of ...
  • Jeremy
  • Moderator
  • 246 Views
  • 3 replies
  • 0 likes
  • 246 Views
  • 3 replies
  • 0 likes

Superuser Contribution Add To Home Screen Issue

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy NoteOperating SystemAndroid Lollipop Help! Previously, the "Add To Home Screen" was working fine on my phone after I download the full album. Now there are some albums going to my Home Screen and some...

  • Newbie
  • Plan Premium Country Philippines Device Samsung Galaxy Note Operating System Android Lollipop   Help! Previously, the "Add To Home Screen" was working fine on my phone after I download ...
  • Jeremy
  • Moderator
  • 16587 Views
  • 7 replies
  • 3 likes
  • add to home screen
  • 16587 Views
  • 7 replies
  • 3 likes