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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118997 Views

27 replies

4 likes

  • 118997 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240044 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240044 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601053 Views

79 replies

3 likes

  • 601053 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493337 Views

581 replies

42 likes

Account
Free
  • 493337 Views
  • 581 replies
  • 42 likes

Superuser Contribution Android app crashes after first song 'Liked Songs'

PlanPremiumCountryNetherlandsDeviceOnePlus 8T Operating SystemAndroid 14/ OxygenOS14 My Question or IssueWhen playing my 'Liked Songs'. After the first song, the app crashes (possibly in combination with deselecting the (default on my device) Shuffle...

Newbie

Plan Premium Country Netherlands Device OnePlus 8T   Operating System Android 14/ OxygenOS14   My Question or Issue When playing my 'Liked Songs'. After the first song, the app c...

Yordan

Moderator

755 Views

3 replies

1 likes

  • 755 Views
  • 3 replies
  • 1 likes

Superuser Contribution No aparece ningún icono. (Descarga, me gusta, botón de reproducción etc)

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparecen los íconos.

Casual Listener

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparece...

Joan

Moderator

1517 Views

4 replies

1 likes

  • 1517 Views
  • 4 replies
  • 1 likes

No longer able to start playlist with spotify:playlist:%playlistid:play

PlanFree/PremiumCountry DeviceMotoG13Operating SystemAndroid My Question or IssueCalling the URL spotify:playlist:%playlistid:play used in something like Tasker used to call the app, open the playlist and start it. Since the recent update, this doesn...

Casual Listener

        Plan Free/Premium Country   Device MotoG13 Operating System Android   My Question or Issue Calling the URL spotify:playlist:%playlistid:play used i...

945 Views

0 replies

0 likes

  • 945 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No Internet Connection Available on 4G - every other app works.

I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...

Casual Listener

I'm a spotify premium member, I have had this problem for several days and I need some help with it.  I am using an Xperia XZ1 Compact that is running Android.   Spotify is giving me a ...

31skfd674qrhh2nbnw2z

Casual Listener

8710 Views

18 replies

2 likes

  • 8710 Views
  • 18 replies
  • 2 likes

Superuser Contribution Songs stop playing after 3 seconds

PlanPremiumCountryUKDeviceSamsung GalaxyMy Question or IssueI've tried everything other solutions have suggested: cleared the cache, settings on normal, uninstalled countless times, restarted my phone, logged out, etc; but nothing is working. Every s...

Newbie

Plan Premium Country UK Device Samsung Galaxy My Question or Issue I've tried everything other solutions have suggested: cleared the cache, settings on normal, uninstalled countless times, res...

Vasil

Moderator

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Will Spotify Android get a proper car view?

Now that the Car Thing is going away, can I finally expect a car-safe layout in the Android Spotify app? I have a built-in screen inside my car that runs Android and I do use Spotify on that, but the current UI is far from safe to use while driving. ...

Casual Listener

Now that the Car Thing is going away, can I finally expect a car-safe layout in the Android Spotify app? I have a built-in screen inside my car that runs Android and I do use Spotify on that, but the...

osornios

Spotify Star

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track available on pc but not on phone

I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?

Visitor

I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?

OscarDC

Moderator

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premiums still getting ads?

PlanPremiumDeviceSamsung A71 My Question or IssueI have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, but this is in Spotify Music. Any way how to fix it? I just recently r...

Music Fan

Plan Premium Device Samsung A71   My Question or Issue I have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, bu...

OscarDC

Moderator

1505 Views

9 replies

0 likes

  • 1505 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android app playback stops in background while elapsed time goes on endlessly

PlanPremium CountryUK DeviceSony Xperia 10 IV Operating SystemAndroid 13 My Question or IssueEverytime I listen to music with spotify while the phone screen is off, a few tracks in, when it moves to the next track, it stops playing, just silence. Upo...

Newbie

Plan Premium   Country UK   Device Sony Xperia 10 IV   Operating System Android 13   My Question or Issue Everytime I listen to music with spotify while the phone scr...

Not applicable

4805 Views

7 replies

2 likes

Android
Playback issue
Spotify
  • 4805 Views
  • 7 replies
  • 2 likes

Solved!! Auto play recommended songs for Premium User

After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?

Casual Listener

After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back? 

andrewrebro

Visitor

18316 Views

5 replies

0 likes

  • 18316 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why are my playlist hours different based on device?

PlanFreeCountryUSDevicemotorola phone and lenevo computer My Question or Issuewhen I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm playing music on my phone, it says i have 31 hours. I only have a few hi...

Casual Listener

Plan Free Country US Device motorola phone and lenevo computer   My Question or Issue when I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm ...

OscarDC

Moderator

2117 Views

3 replies

0 likes

device
hours
Music
playlist
  • 2117 Views
  • 3 replies
  • 0 likes

Superuser Contribution I am connected to the Internet but it shows No internet connection available

So, I have a problem with the Internet. My network connection is BELL648. Even though I am connected to the Internet, it's strange that it says No internet connection available. What could that be? 

Roadie

So, I have a problem with the Internet. My network connection is BELL648. Even though I am connected to the Internet, it's strange that it says No internet connection available. What could that be? ...

Eni

Moderator

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Queue retains only the next 2 songs when resuming a listening session

PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen listening to an album or playlist on the Spotify Android app, when I pause listening and then resume that session hours later, Spotify has remembered the ...

Regular

Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12   My Question or Issue When listening to an album or playlist on the Spotify Android app, when I pause lis...

OscarDC

Moderator

4184 Views

6 replies

1 likes

  • 4184 Views
  • 6 replies
  • 1 likes

Superuser Contribution Cannot Interact with the media player

PlanFree/PremiumCountry Device(Realme c30s)Operating System(Android) My Question or IssueI can't Interact with the media player. I was able to use the buttons back then but now I can't even pause, play the next song or go back to the previous song.

Newbie

Plan Free/Premium Country   Device (Realme c30s) Operating System (Android)   My Question or Issue I can't Interact with the media player. I was able to use the buttons back then ...

Joan

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very Loud Sound

DeviceSamsung S24 PlusOperating SystemAndroid My Question or IssueWhenever I'm listening to a song on Spotify and I play another song while the other one is still playing, there's a very brief loud screeching sound before the other song plays. This o...

Newbie

Device Samsung S24 Plus Operating System Android   My Question or Issue Whenever I'm listening to a song on Spotify and I play another song while the other one is still playing, there's a ...

Susan_GP

Moderator

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes

Superuser Contribution The app takes control with another device

I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Duet Chromebook 10.1 after putting in my PIN or passwo...

Roadie

I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Due...

Ivelina

Moderator

978 Views

1 replies

0 likes

  • 978 Views
  • 1 replies
  • 0 likes