can't save new music to my account

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can't save new music to my account

venicehenna
Newbie
Evertime I try to save any new music to my account it says it is saved and the a short time later when I return it is gone. I've tried removing my devices & completely removing the app. Then reinstalled only to have the same problem. Galaxy S5 -Brad
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Solution!

Daniel
Community Legend

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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2 Replies

Plofi83
Casual Listener
It's happening the same to me! And I've already try the same than you and I've just got the Premium version! Help! Galaxy S4
Solution!

Daniel
Community Legend

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

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