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como iniciar mi cuenta premium en un dispositivo nuevo

como iniciar mi cuenta premium en un dispositivo nuevo

Le robaron el equipo celular a mi novio y ahora quiere usar premium en su nuevo equipo, el se suscribio a el paquete premium anual hace aproximadamente un mes.
Cuando instalo la aplicacion solo puede usar la version gratis y cuando va a cambiar a premium le pide realizar un nuevo pago.
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¡Hola!

 

En este caso, solo tendría que iniciar sesión con su nombre de usuario y contraseña de su cuenta Premium en el nuevo equipo.

 

Si no recuerda su nombre de usuario, lo mejor sería que se pusiera en contacto con nosotros por medio de este formulario.


También nos puede encontrar en Twitter bajo el usuario @SpotifyCares.

 

Esperamos que esto sea de ayuda. 

No consigo configurar mi SPOTIFY en mi nuevo celular

Hey @tarkus72001,

 

Thanks for reaching out about this here in the Community. We hope you don't mind us replying in English.

 

Could you let us know what issues are you experiencing with the app exactly?

 

On another note, would you mind sending us the exact make/model and operating system of your phone? We'll be happy to help.

 

Keep us posted.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

No logro usar mí cuenta premium , y me apareció una cuenta vieja

Hey @casanovajosemaria

Thanks for reaching out to the Community about this. We hope you don't mind us answering in English as it's the Community's official language.

Can you let us know what exactly do you see when you try to use your account? Is there an error message?

Any screenshots you can provide will also be helpful to identify what's causing the issue.


Cheers!
 

ElenaModerator
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Puedo usar mi cuenta spotify que tenia en iphone, en un android?? 

Hey @J_navas2,

 

Thank you for your reply in this thread.

 

Yes, it's possible, you would just need to log in with your Spotify account's username and password on the Android device. First of all, you'd need to download and install the app from the Google Play Store and then you can simply type your credentials to access your music and podcasts. 

 

If you're experiencing issue logging in - head here to see what you'll need to check. 

 

Hope this helps. If you need anything else, the Community is here for you 🙂 

LyubkaModerator
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