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connection issues

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connection issues

Newbie

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes.  I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and still see t he issue.  Firmware is up to date for the phone as well.  Any ideas.  I would hate to cancel my subscription.

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Re: connection issues

Community Legend

Hi. Is this happening with music you have downloaded to your android or to music streaming from Spotify?

 

A couple of other questions for you.

 

What device and operating system?

What spotify version?

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