download of audio books does not end

speedy-21 · 2020-09-20

Plan

Premium

Country

Germany

Device

BQ

Operating System

Android 7.1.1

My Question or Issue

I'm hearing audio books with spotify. The problem occurred even with two different audio books.

While hearing, I dicover that spotify is downloading title 207 of 208 (100%) and the downloading doen't stop ? This uses too mach batterie. Please help.

Regards

Alex · 2020-10-20

Hi @speedy-21,

Thanks for reaching out about this in the Community!

Apologies for the delayed reply, we've just come across this thread.

If you're still having this issue, we recommend running a clean reinstall of the app, following the steps in this guide. This way you'll clear any broken cache which might be causing the issue.

Let us know how it goes 🙂

AlexModerator

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