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download songs

download songs

Plan

Premium

Country

 Philippines

Device

sony Xperi xa1

Operating System

nougat 

My Question or Issue

i can't download song. i already update my apps, reinstall still i can't do it and also put the setting to use data when downloading.

 

Reply
1 Reply

Hey @112810, welcome to the community!


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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