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factory reset phone..premium gone no playlist

factory reset phone..premium gone no playlist

Factory reset my phone kinda by mistake...but anyways..are downloaded spotify..signed in..no premium no nothing..
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1 Reply

Hello & welcome to the community!

The factory reset should not change any status of your account.

 

First of all, verify that your account has Premium over here.

If you indeed have Premium, try logging out, restarting your phone and then try logging in back again.

 

Hope this helps! ♫

 



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