gift card

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gift card

at_mahrer
Newbie
I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed out. How do I fix this?
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Re: gift card

David
Spotify Legend

Hello,

 

It seems that you selected Unlimited rather than Premium. One of our customer service people should be able to assist here! Just pop them a message right here and tell them we sent you. 

Airhorn Enthusiast
2 Replies
Solution! 1 person liked this

Re: gift card

David
Spotify Legend

Hello,

 

It seems that you selected Unlimited rather than Premium. One of our customer service people should be able to assist here! Just pop them a message right here and tell them we sent you. 

Airhorn Enthusiast
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Re: gift card

user-removed
Not applicable

Hey there,

 

Also check that you have Internet working :)

 

Like David said, also contact to customerservice. They are happy to help!!!

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