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logging in on a new galaxy, message saying i've already got an account with that name

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logging in on a new galaxy, message saying i've already got an account with that name

Hi, I've just bought a new Galaxy S6, great.  Loaded Spotify, and tried to log in.  I keep getting the message "You've already got an account with this email address".  I know that!  I'm simply trying to login into it and can't find another way in.  I use Spotify from my laptop and I have it on my old phone for now.  I'm a premium customer and will quit if not resolved.  Can anyone help?   Thanks

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Hey @colf! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried to use your username instead of your email address in the login process?

Let us know if that helps, thanks! ^^

 

Peace

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Marked as solution

Hey @colf! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried to use your username instead of your email address in the login process?

Let us know if that helps, thanks! ^^

 

Peace

Thanks very much!!

You're welcome !

Peace

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