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memory full

memory full

I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if we can transfer files and if yes how..
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What device are you trying to synch music to and how much free storage space does it have?

I was trying to sync it with my sony xperia acro s and my internal memory has 9gig available space while my sd card is 2gig

Hi. Could you post a screenshot of the memory bar shown at the top of the desktop client when you click on your mobile under devices plese. It should look like this.

Screenshot - 11_07_2014 , 12_33_53.png

 

Please also post the exacct free storage shown in android settings/storage for:

 

  • Memory
  • Internal SD
  • External SD

 

Thanks.

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