musics to sd card It does not work.

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musics to sd card It does not work.

Casual Listener

I made steps to change the storage to sd, but continues storing in the phone internal memory.

It has more space in SD than in internal memory.
Correct this please.

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Re: musics to sd card It does not work.

Community Legend

You did everything including a fresh install and taking out the SD previously, correct? 



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Re: musics to sd card It does not work.

Casual Listener

yes I did, but in android applications shows 3,61gb used by spotify.
in link2sd app, shows Data(ext.) 3.61gb in internal memory, no external.
the cache too.

the path of data in internal memory is /data/media/0/Android/data/com.spotify.music.

 

 

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Re: musics to sd card It does not work.

Community Legend

Hmm....follow the steps outlined here. If you already did all of that, post your specs in an email to support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form


Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!



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Re: musics to sd card It does not work.

Community Legend

Also - keep in mind that Spotify automatically syncs to the storage with the most available space. So you want to verify that your external has more space than the internal. 



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Re: musics to sd card It does not work.

Community Legend

Hey there @caiohb! Did you get this solved?



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