new samsung a3 handset

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new samsung a3 handset

janecarr
Newbie
Help.please.I've just had a replacement samsung a3 and everything (contacts etc)has been restored but not my apps.I've installed spotify again but can't log in...it just keeps saying 'you already gave an account'...
2 Replies

Re: new samsung a3 handset

Dander09
Casual Listener
Hi,thanks very much for replying.I can't believe someone's been kind enough to take the time to try to helo-thank you.
I couldn't get off the sign in page so eventually phoned the insurance technical help people who had sent the phone- they generated an emai from spotifyl to reset the password (as it wouldn't even send that request from my handset)and that did the job!hurrah! Thank you again
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Re: new samsung a3 handset

snoozecriminal
Casual Listener
Did you try logging in on the website and removing your old device?
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