no more room on my device

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no more room on my device

Newbie

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card however spotify will not attach to my sd card and no matter what i do my spotify continues to give me the same message what can i do please help?

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Re: no more room on my device

Community Legend

Hi there! The best course of action here would be to try a clean reinstallation of the application.

Give this a shot and let us know if it works. Cheers!



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Re: no more room on my device

Community Legend

I recommend mny guide linked below as there are additional steps appropriate to Android 4.4.x & SD Card usage:

 

Please read the guide linked below for details on getting a completely clean install of the Spotify app. This should be the first step and can help resolve issues such as:

- Black screen on startup
- Offline data not storing on SD card
- Random crashes or FC's
- Track degradation or skipping
- Playlists and tracks no longer available

[GUIDE] First step of troubleshooting - Clean Install


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