Help Wizard

Step 1


no push/emails for new albums

no push/emails for new albums




(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

I dont get messanges for new albums and other stuff. At the settings all are on and i try to set them of and on, but still getin no messenges for new stuff.

Spotify is mot blocked or so, it must be working, but it dosend.

Plz help, thx.

2 Replies

Hi @bogadorxp


Welcome to the Community 🙂 


Just to confirm, did you check if the boxes are ticked in the Notification settings on your Account page?


If they are and you still don't receive emails of news and offers, you can try changing your email address to check if that makes the difference. 


Let us know how it goes 🙂

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Yes the are all activ. But now i change my email, maybe its works

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