not able to reinstall spotify on my telephone

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not able to reinstall spotify on my telephone

mikmak40
Casual Listener

Hi there

 

Anybody able to help.

 

I have a premium membership and use spotify on my pc and telephone - but suddenly today spotify disappeared on my telephone, allthough it has beeen working there for weeks without problems. And i dont seem to be able to reinstall spotify on my telephone, a samsung galaxy s4 i think it is...can anybody tell me how to do it or what is the problem suddenly

 

greetings michael

3 Replies

Re: not able to reinstall spotify on my telephone

Christoffer
Community Legend

Hello!

 

This seems odd. Can you see if Spotify is installed in Google Play store or try too install it from there again?

What's a Spotify Rock Star, and how do I become one?

Check album availability here

Re: not able to reinstall spotify on my telephone

mikmak40
Casual Listener

hi Christoffer ty you for trying to help - i can install spotify from google play on my telephone - but can not go on/ can not log in ..see my playlists and listen to them

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Re: not able to reinstall spotify on my telephone

Christoffer
Community Legend

When you try to log in what does it give you for error message?

What's a Spotify Rock Star, and how do I become one?

Check album availability here
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