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premium but can't play downloaded song

premium but can't play downloaded song

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

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1 Reply

Hey @user-removed, welcome to the Spotify Community! 

 

Are you getting an error message? If so, a screenshot would be very helpful. Also, we recommend you to follow these steps

 

Let us know how it goes. 

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