Announcements

"go online to search millions of songs" but online

"go online to search millions of songs" but online

Plan

Premium

Country

 Germany

Device

(Samsung galaxy s7)

Operating System

(Android )

 

My Question or Issue

 Hey. I have a problem with spotify premium on my galaxy s7. It says "go online to search millions of songs" when trying to search even though i got internet. I can also use start, radio and browse but the search function isnt working properly. Reinstalling helps but isnt a real option due to losing all my 2000 downloaded songs over and over again.

 

Id be very thankful if somebody could help me out.

Thanks!

Reply
1 Reply

Hey @gmnoblack, and welcome to the community.

Hope you're doing great!

 

I understand your concern. That is a great troubleshooting step, as it makes the app have a new fresh life and is a common solution for issues within the app. 

 

Does this happen still when you reinstalled the app? Also, please send a screenshot of any error messages being shown. Make sure to hide sensitive info when posting to the community.

 

Keep me posted, I look forward to helping out 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts