Help Wizard

Step 1


"go online to search millions of songs" but online

"go online to search millions of songs" but online






(Samsung galaxy s7)

Operating System

(Android )


My Question or Issue

 Hey. I have a problem with spotify premium on my galaxy s7. It says "go online to search millions of songs" when trying to search even though i got internet. I can also use start, radio and browse but the search function isnt working properly. Reinstalling helps but isnt a real option due to losing all my 2000 downloaded songs over and over again.


Id be very thankful if somebody could help me out.


1 Reply

Hey @gmnoblack, and welcome to the community.

Hope you're doing great!


I understand your concern. That is a great troubleshooting step, as it makes the app have a new fresh life and is a common solution for issues within the app. 


Does this happen still when you reinstalled the app? Also, please send a screenshot of any error messages being shown. Make sure to hide sensitive info when posting to the community.


Keep me posted, I look forward to helping out 🙂

Billy-JSpotify Star
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