randomly switching to a different playlist

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randomly switching to a different playlist

lgum
Casual Listener

Plan

Premium Student

Country

USA

Device

PC Destktop and Laptop and iPhone--all my devices

Operating System

Windows 10, iPhone

 

My Question or Issue

Spotify keeps switching to a different (the same every time) playlist after every song of the current playlist or album--it happens with every other playlist or album I try to play. I have gone to My Account and signed out of all devices but the problem did not go away. The playlist that it returns to only has a few subscribers, who I know, so I know that the problem is not that someone is hijacking my account

 

1 Reply

Re: randomly switching to a different playlist

Moderator
Moderator

Hey @lgum.

 

Thanks for getting in touch!

 

Our first thought is that an unauthorized person is accessing your account. But if you are sure that this is not the case, perhaps try to do a reinstallation first. You can read here how.

 

Hope it will help. Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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