Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

saved songs disappearing from liked songs

Solved!

saved songs disappearing from liked songs

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I open the album.
Reply

Accepted Solutions
Marked as solution

Hey @cloudwolf1,

 

It looks to me like your cached data might be responsible for all of this 🙂
Could you try resetting it by following the steps here?

And in case the issue persists, let us know if it happens on multiple devices incl. the Web Player, as well as the following details of your affected device: 

  • Its make & model:
  • It OS version:
  • Your Spotify app version:

Many thanks! We'll be on the lookout for your reply 🙌🏼

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

2 Replies
Marked as solution

Hey @cloudwolf1,

 

It looks to me like your cached data might be responsible for all of this 🙂
Could you try resetting it by following the steps here?

And in case the issue persists, let us know if it happens on multiple devices incl. the Web Player, as well as the following details of your affected device: 

  • Its make & model:
  • It OS version:
  • Your Spotify app version:

Many thanks! We'll be on the lookout for your reply 🙌🏼

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Heya,

 

Resetting fixed it! Thank you 🙂

Suggested posts