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Hi π,
first you should do a reinstall by uninstalling the Spotify app and then reinstalling it from the Playstore.
If this doesn't help try a full clean reinstall by following the steps below:
HowTo:
- Go to System Settings
- Go to "Apps"
- Find Spotify there
- On Spotify's page, first, tap "Force Close"
- Then tap "Clear cache" if it's not greyed out.
- Then tap "Uninstall" and remove the app.
- After uninnstalling, power off your device.
- If you can, remove the battery now. Power back on.
- Using a file manager on your phone or with your USB cable and your computer, go to Internal Storage > Android > Data and delete a folder called com.spotify.mobile.android.ui
- Reinstall Spotify from Google Play
Please report back if this worked π.
You can also take a look here:
How to fix most Android issues
Good luck!