spotify connect pauses for no reason

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spotify connect pauses for no reason

tlevenpar
Casual Listener

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later

3 Replies

Re: spotify connect pauses for no reason

Community Manager
Community Manager

Hey there, @tlevenpar

 

Thanks for coming to the Community.

 

Sorry to hear! We'd firstly recommend checking out the tips here:
https://support.spotify.com/listen_everywhere/on_other_devices/spotify-connect-cant-find-my-device/

 

This includes checking all devices are fully up-to-date, and that you’re rocking the latest version of Spotify.

Let us know how you get on :)

Thanks,

/M

Re: spotify connect pauses for no reason

Spotifiable
Casual Listener

Hi Spotify,

I have had that happen even without the connect. Direct playing on my Laptop or Iphone. Just plays for seconds and pauses..

When on my phone (I have downloaded some songs) and I cut the 4G connection, no problem...

Once I come back online.. Paused again..

Fortunately this isn't constant, I''ve had it happen three or for times now this last week. Saturday it took several hours but last days 'only' 30 minutes of trouble.

Look forward to see a solution!

KR.

Spotifiable

Re: spotify connect pauses for no reason

tlevenpar
Casual Listener
He guys - I'm sorry. I was appearently wrong to blame spotify. It turned
out, that I suffered from short and randomly occurring internet connection
failures. I did not realize that at first hand, because there was no effect
in normal internet surfing.
But meanwhile I got problems with other streams (netflix, amazon, TuneIn,
VoIP-telephony) too.
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