spotify is downloaded but does not show on my phone

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spotify is downloaded but does not show on my phone

ELawver
Casual Listener

Second issue I've had with Spotify in the last hour. 

Google Play or whatever their app store is tells me that I have Spotify downloaded but I cannot find the app anywhere on my phone. I can't re-download but the app is nowhere to be found. Please help. 

5 Replies

Re: spotify is downloaded but does not show on my phone

Merik
Community Legend

Hey there @ELawver, welcome to the commmunity!

 

Have you tried restarting the phone? 

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Re: spotify is downloaded but does not show on my phone

ELawver
Casual Listener

Yes, phone has been restarted. Still cannot find Spotify. Searched through home screen apps as well as app manager. 

Using a Samsung Galaxy S3. 

Re: spotify is downloaded but does not show on my phone

kbrooksc
Community Legend

try to start playing a song and then swipe down from the top of the page. That should show Spotify as a playback option if it's available.



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Re: spotify is downloaded but does not show on my phone

Peter__
Community Legend
Can you see Spotify in Android Settings > App Management?

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Re: spotify is downloaded but does not show on my phone

Joe
Community Legend

Use the Play app on your mobile. You will be able to open or delete the app from there or download it, if it isn't already installed.

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