sync error unknown error

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sync error unknown error

puppamc
Casual Listener
Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists which is now becoming quite frustrating as i have about 1500 songs synced to my phone

Please can someone get back to me on this as i am a heavy user of spotify and its horrorble not having the offline access when i am out
4 Replies

Re: sync error unknown error

Adam
Roadie

If you haven't already, it's worth trying a clean reinstallation. 'Unknown errors' are generally fixed with that.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: sync error unknown error

puppamc
Casual Listener
Just tried and still no luck every time the process closes it cleans all the data off and i get this message

Re: sync error unknown error

Adam
Roadie

Hmm, that's strange. Get in touch here and one of our support team will be able to do more extensive troubleshooting. If you get an automated response, reply back to it directly.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: sync error unknown error

puppamc
Casual Listener
Many thanks for your help
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