the operation is not supported if the device is not the active playback device

[1161481900]

Hello. I am using Samsung Gear Sport smartwatch. Spotify version is 2.2.2

Spotify does not recognize "Jabra Elite 65t" and "Taotronics BH16". I dont have another bluetooth device. 

When i try to "shuffle play" my downloaded songs, spotify on my watch says "the operation is not supported if the device is not the active playback device" although i hear "connected / disconnected" from my earbuds. 

I rebooted my earbuds twice. Is there a problem?

Plan

Premium

Country

TURKEY

Device

Xiaomi Mi Max 3, Samsung Gear Sport Tizen 4.0.0.2

Operating System

Android Pie, Tizen 4.0.0.2

[charliecolson]

I doesn't work have to do it virtually every week, frustrating when u r at
the gym and it doesn't work. Also if you have more than 1 playlist it only
lets you use the last one downloaded. Seems something to do with wireless
network and offline, you may have to go offline before you leave the
wireless network.
I understand the security/licence issue but this is very poorly designed
solution which causes a lot of problems not only for me.

[Hulkner]

Exactly, it doesn't work properly and has nothing to do with the
mentioned 30 day limit... two different things!

[galeyal111]

tried everything. The only thing that did solve the problem was uninstall and reinstall, and re-download everything again. Happened several times, no consistency that can be learned. What a crappy application. 

[user-removed]

Excellent comment ! It beggers belief that Spotify screws around with its paying customers.... If you bought a car and had a similar problem.... It doesn't work, there would be **bleep** to pay !! I suggest Spotify should not be able to charge customers for a faulty product !!

[Jposlin]

Plan

Premium

Country

Device

Samsung Active 2 and Samsung A54 

My Question or Issue

Hi,

As a new user, i downloaded the Spotify app to my phone and Samsung Watch. Now, when i play songs from my phone, i cant control songs in my Watch at the same time. It gives me error: The operation is not supported if the device is not the active playback device. It should be like this, or can i change it someway? Watch and phone arw connected with bluetooth.

Thank you.