Help Wizard

Step 1


Alcanzó límite de dispositivos y no me deja descargar


Alcanzó límite de dispositivos y no me deja descargar

No me deja descargar música AYUDAAA!!!

alcanzó el límite de dispositivos 

alguien que me ayude 

2 Replies

Hey @Jonatan2609,


Thanks for reaching out. We hope you don't mind us replying in English.


If you've reached the offline device limit for your account, we'd recommend removing your downloads on the other devices you've used. If that doesn't help, you can simply clean reinstall the app on those using this guide.


If you don't have access to the devices, you can simply wait 30 days since the last time you've used those devices and the downloads will get removed automatically by our system.


We hope this helps.

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I can not to download music in my iphone. Offline devices limit for my account. Where can I manage my DEVICES?
I have already uninstall my app and install again

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