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Cannot add someone to DUO after they moved.

Cannot add someone to DUO after they moved.

My partner has moved country with me a few months ago. She had not updated the country on his Spotify profile. I got myself Duo, and she has since changed the country to where we currently reside.

However, she cannot verify her address when I try to add her.

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1 Reply

Hi @LalaBri,

 

I've had a similar issue regrading this. When moving countries while using Spotify, it is required that you update your location. When I moved to another country using iPhone, I had to update the phone's location and Spotify's location. I recommend that you try the same thing. Doing this is important so that Spotify can verify where the Duo Sharing Membership is going to.

 

Hope this help!!! Cheers. 🥂 

 

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