Cant find the online tecnicos

[Mickclemo]

Spent 7 hpurs yesterday with tech support, still got the same problems and even in my history just comes back to the community faq page!

Getting frustrated with this app, its been great for years no problems.

Someone said samsung phones arent working since a recent update

What to do? Id like to talk to the techies again to pick up where we left off but cant find where