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Step 1
Type in your question below and we'll check to see what answers we can find...
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If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
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Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
Please see below the current ongoing issues which are under investigation.
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How does anyone get customer service?
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How does anyone get customer service?
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How does anyone get customer service for money taken out of their account when they have none?
So far impossible. Blocked at every point.
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Not edit function so to clarify no account.
Now we have "An Unexpected Error has occurred." How surprising.
And another one.
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Where does someone get actual support rather than the community that is unable to do anything?
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Looking forward to absolutely nothing useful from the community but this is Spotify support.
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Yet another block:
Post pending, action required!
Please verify your email. Email sent to **bleep**
There is no email.
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Finally got an email to confirm me after 5 attempts. You people really like this service? I can recommend at least another 5 that are far better but whatever it is you like. I am forced to use this community support.
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Hopefully I will get a support contact before I have to interface with the unwashed community.
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I got 3 badges from filing a customer service post. Is that nice.
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What I really need is customer service.
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How is this issued marked as solved? Can anyone do that?
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What I need is customer service.
That is not a solution it is a staement.
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I want the fake solved answer to be marked as unsolved as that is not true.
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Unless you have a way for a person to file a real support ticket without a spotify account you are without value.
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And no I don't mean by writing a letter
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It is very sad that one cannot unmark a solution as invalid.
It is sad nobody agrees.
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I meant mark a solution as invalid not the double negative.
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So thanks. For no help in this case as I knew you would not be able to aid in.
I have no other avenue of support.
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Direct customer service where you can describe billing issues. Google has it Microsoft has it.
Contact to customer service that can handle that.
Let's get that project going.
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STAT to remain in the USA and Canada.
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So far you have no support. I am unable to find a single avenue.
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