Lack of support is disturbing

[Gutwrencher]

I find being a paid premium member is frustrating as there is no true support. I'm having an issue with Spotify recognizing my speaker group which has never been a problem before but there seems to be no fix. Uninstalling and reinstalling the app, clearing the cache, rebooting the router, all the big fail and no way to get help from Spotify. I think I'm going to have to pass on subscribing any further.

[viktorvondoom]

Honestly I’m with you tbh. The fact I went on a 30 minute rabbit hole on how to even give the company feedback only to find threads of community managers closing threads cause they don’t like the feedback on the bad UI/UX. I should have known when they’re paying out poscasters and can’t properly compensate musicians for the music (which I’m actually on the app for) that this app was going down hill.