Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Noise shortly after playing next track of album

Reply

Noise shortly after playing next track of album

Hello,

when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; sometimes there are several instances of this noise, sometimes only one, and sometimes none. For instance, on the last album I played this happened on tracks 2 and 3, then 5 and 6, and 8. It's not very disturbing but this noise shouldn't be there. When I restart the track this doesn't happen again. But it occurs again on several of the album's other tracks Maybe this has something to do with the PC's (hardware) memory management? Or with the sound card settings? I use a Windows 10 system with an external USB sound card (Creative Blaster HD). When I first subscribed to Spotify a few years ago I didn't experience any problems of this kind. And I still use the same PC.

0 Replies

Suggested posts