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Online vs. Windows APP issues - Facebook and standard login

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Online vs. Windows APP issues - Facebook and standard login

Hello.

I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede.

Originally, I signed up to Spotify with standard gmail and password. And along the way, I somehow logged in via Facebook. Mind you, it uses the same e-mail adress.

Now, when I logged in with e-mail - none of the playlists exist - I have to sign in via Facebook to get to them.

My hopes are to join the login, and get to a e-mail only sign-in. In an effort to achive this, I dissasoiated my login with Facebook, and now I cannot find my playlists no matter what I do.

Anyone in the communit have any clue on how to join the logins, get all playlists over to just a standard e-mail login?

At this point, my Login is just a standard plain blank playlist.. Even my old payments are gone. Highly frustrating.

Jon.

2 Replies

I would think that your Spotify info would be tied to your Spotify login, and not your Facebook login.

Can you still sign in using Facebook? Does this bring back your missing playlists?

 

If it does, you could try "changing" your email associated with the account on this page.

 

Let me know how that goes.

Good luck!

Thanks for the feedback.
I am no longer able to log in via Facebook, and as such, the playlists are totally gone.

When trying to log in via Facebook link on login page, I get this error:

You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your Spotify credentials. If you do not have a Spotify account, sign-up

The Account Overview gives me a weird username, just a bunch of numbers, and I have no options to change anything in regards to facebook assosiation.

Any other clues on where to move on from here?
The app simply refuses to start with facebook now. All history is gone.

Thanks.

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