Billing

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Billing

Ksweet11185
Newbie
I am being billed twice on my account. Once a week on my debit card and once a week on my sprint phone bill. Why is this happening? How do i get in touch with someone to fix this, refund this, or get some kind of credit for the months i have paid double for my premium subscription?
1 Reply

kbrooksc
Community Legend

Sorry to hear that you're having trouble! Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot: 

 

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

 

 

Let us know if there is anything else we can do to assist!



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