Boku payment option with student discount


Boku payment option with student discount


I cancelled my current subscription to go back and apply the student discount. I select the boku payment option with the student discount and get 

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please e-mail us at [email] and let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
any help?
1 Reply

Community Legend

Why did you cancel your subscription? The student price would have kicked in automatically on the next due date. The Boku payment option is ony available when an account is created and not for renewals so this is likely to be the issue. If you get in touch with the helpdesk, they may be able to help.


If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.