Can't get spotify to open!

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Can't get spotify to open!

DaliaA
Newbie
Start of by saying I am computer challenged but fell in love with spotify 1 day into my free trial and became a premium paying customer right away. Now less than a month into it- it's not working and I'm so lost!! I have a MAC OS X 10.5.8. I log in with FB but despite having downloaded spotify and used it before its not coming up. So I attemp to d/l it again and it starts installing (teasing me!) and when it's done the spotify icon bounces a few times and an errot message pops up saying spotify quit unexpectedly. I attempt a relaunch- attempt to d/l directly from the site- clean my cache and anything that I see says spotify. But 20 times later I am clearly ubderstanding the definition of insanity!!!!! Help.
1 Reply

Peter__
Community Legend

@DaliaA wrote:
Start of by saying I am computer challenged but fell in love with spotify 1 day into my free trial and became a premium paying customer right away. Now less than a month into it- it's not working and I'm so lost!! I have a MAC OS X 10.5.8. I log in with FB but despite having downloaded spotify and used it before its not coming up. So I attemp to d/l it again and it starts installing (teasing me!) and when it's done the spotify icon bounces a few times and an errot message pops up saying spotify quit unexpectedly. I attempt a relaunch- attempt to d/l directly from the site- clean my cache and anything that I see says spotify. But 20 times later I am clearly ubderstanding the definition of insanity!!!!! Help.

Hey! Welcome to the community 🙂 

 

Spotify is no longer supported Mac OS X 10.5.x which is why you are having issues. 

Have a read at my instructions here to get a working client again.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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