Cannot play certain files

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Cannot play certain files

DirtyMoney
Casual Listener

Description

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I am unable to play ceretain tracks from certain artists. They are not local files.

However, I bought the album via iTunes but I did not link my Spotify with iTunes.

A more detailed description, using numbered steps

1. Search for the artist 'Goat'

2. Choose a track from the album 'World Music'

3. The track does not start


What I expected to happen

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The track starts to play when I click it, just like all other files.

 

What actually happened

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The tracks do not start to play.


My Operating System
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Windows 8 x64

My Spotify version

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0.8.5.1333.g822e0de8


My internet provider and country
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Telenet, Belgium


Did you do a clean install of your current Windows version or did you upgrade from a previous version?
-------------------------------------------------------------------------------------------------------------------------------------------
Upgrade from Windows 7

My username
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116354896

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Peter__
Community Legend

That is strange, are you sure Spotify hasn't somehow located them as local files? 

When you search for those tracks, do they have the local file symbol beside them? 

 

Just incase they are being played as local files, you might want to try installing Apple Quicktime and see if they will then play. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

2 Replies
Solution!

Peter__
Community Legend

That is strange, are you sure Spotify hasn't somehow located them as local files? 

When you search for those tracks, do they have the local file symbol beside them? 

 

Just incase they are being played as local files, you might want to try installing Apple Quicktime and see if they will then play. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

DirtyMoney
Casual Listener

Now that you mention it, the local files symbol is displayed.

I unticked the option to play local files and now the files play.

Thank you for your fast answer.

 

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