Customer service experience

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Customer service experience

KayAine
Newbie

I'm not sure if I'm posting this to the correct Forum but I wanted to share my very positive and memorable experience I recieved by Dave B., a tech support specialist. Dave was very knowledgeable and patient as he helped me through all of issues very quickly. It turned out to be a surprisingly positive experience that I originally thought would not be. Just for my small inconvenience, Mr. Dave added 3 months free premium which was so amazing. Not only was he very knowledgeable and pleasant, he would respond to me in a rapidly efficient manner. Dave B. made sure to reiterate back to me at the end of our chat the changes he had made and that I understood them/what I wanted for help. In conclusion, he changed my entire customer experience with Spotify so positively that I'll never forget. So give that man a raise, he deserves it!

1 Reply

Jacob
Community Legend

Hey @KayAine, welcome to the Spotify Community!

 

I'm glad you had a positive experience with the support team! I'll be sure to pass your feedback on.

 

If you need help with anything else, please feel free to let me know or get back in touch with customer support 🙂

 

https://open.spotify.com/user/askrockstars/playlist/63XpyubibSokvW1UvGgkBM

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