Direct debit didn't go through

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Direct debit didn't go through

melsandben
Newbie
For some reason my direct debit didn't go through. Bank says all good so don't know why. Tried sing a credit card but it won't accept the expiry date. Keeps saying put in expiry month. Don't know what to do. Any ideas?
1 Reply

MattSuda
Rock Star 24
Rock Star 24

Hey @melsandben

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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