Error 408 on Iphone and payment declined

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Error 408 on Iphone and payment declined

sofiavs
Newbie

Hi,

 

I have two problems with my spotify account. First of all, when I try to log in from my facebook account on my Iphone there's a error 408. I tried to deconnect the account from my facebook and then connected it again but it's still an error code. And when I tried to pay for the free trial t it was declined even though all the numbers were right etc. 

How should I solve this?

 

/Sofia

1 Reply

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

It sounds like the country in your profile might be set incorrectly. 

Head to your online profile and check if the country is set to where you currently are. 

 

Also note, when subscribing your country on your profile must match the location of where your payment card is registered.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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