HELP!

Reply

HELP!

11138669767
Regular

My spotify isn't working or yeh I can log in but when I trying to start a track it starts shuffle very fast and it stops shuffling on some tunes, I tried to download spotify again but it doesn't help and I tried to restart my comeputer too. Can someone help me? 

7 Replies

PixelPacker
Gig Goer
Restart your PC then uninstall and reinstall spotify.

11138669767
Regular

ok thanks!

PixelPacker
Gig Goer
If that doesn't work though you could remove the system files of spotify (either in system files or system32 ) then run the installer

11138669767
Regular

I don't know how to find the system files or system 32 

PixelPacker
Gig Goer
I would recommend to use youtube to find the direcory for your spotify. You could search spotify system files directory

user-removed
Not applicable

@11138669767

 

Hello:

 

What is your OS and version of the Spotify desktop app do you currently have running?

11138669767
Regular

i don't know how to find that, sorry 

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