Hi Kimwilson5. How many items do you currently have offline? Spotify restricts the amount of content you can have offline to 3,333 items. If you've hit that cap, just remove a few things from offline to make room for the other things you'd like to have offline. If you're nowhere near that limit and still experiencing issues, then you'll probably want to do a clean re-install on Spotify. Keep in mind though that you will need to resync everything after doing that. Directions below, and please let me know if you need anything else, or if this doesn't help. Cheers!