I can't get my Playlist to go offline, I've followed the online instructions

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I can't get my Playlist to go offline, I've followed the online instructions

Kimwilson5
Newbie
Help, please I'm trying to use the offline version to play my Playlist for my wedding but can't get it to do it. I've followed the online instructions. I'm on windows.
1 Reply

LordRollin
Community Legend

Hi Kimwilson5. How many items do you currently have offline? Spotify restricts the amount of content you can have offline to 3,333 items. If you've hit that cap, just remove a few things from offline to make room for the other things you'd like to have offline. If you're nowhere near that limit and still experiencing issues, then you'll probably want to do a clean re-install on Spotify. Keep in mind though that you will need to resync everything after doing that. Directions below, and please let me know if you need anything else, or if this doesn't help. Cheers!

 

+ Windows 7 or Vista:

 

  1. Click File > Exit.
  2. Click Start then select Control Panel.
  3. Click Programs then Programs and Features.
  4. Select Spotify in the list and click Uninstall.
  5. Go to http://www.spotify.com/download and reinstall Spotify.

 

+ Windows XP:
Click File > Exit.
Click Start then select Control Panel.
Open Add/Remove Programs, select Spotify, then Change/Remove.
Go to http://www.spotify.com/download and reinstall Spotify.

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