I can't remember my email or password!

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I can't remember my email or password!

Ermreally_cool1
Casual Listener

Can anyone help?!! I logged out and didn't realize my account was still premium so now I really have to cancel it asap!!! 

2 Replies

underdogmusik1
Casual Listener

Go to your Spotify app on your computer.

 

Under "Sign Up" click on " Reset Password" and it will take you to the "Password Reset" page where you can enter your Spotify username or the email address that you used to register with for your account. If you dont't recall the email address you used, you can trial and error until you receive an email notification regarding your account. 

 

You can also check your settings in the web browser (firefox) and view the "advanced tab and view "manage passwords" and you may be able to find your personal account details there. 

Ermreally_cool1
Casual Listener

I don't know the password to the email I used and my phone doesn't remember it!

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