Mt credit card isnt working!

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Mt credit card isnt working!

napusim
Newbie

I tried so many times to pay the premium account , but they told me my credit card isnt valid.

All the informatios are ok , and country.

1 Reply

Katerina
Moderator
Moderator

Hey there @napusim,

 

Thanks for posting and welcome to the Community!

 

First, we'd suggest taking a look at the tips provided in this support site article.

 

Once you've confirmed these, we'd recommend giving it another try in an incognito or private window in your browser. 

 

Further, if you're trying to updgrade from a mobile device and you're still having troubles, we'd suggest giving it a try from a different, preferably desktop, device.

 

Let us know how you get on! We'll be right here if you still need help, just give us a shout 🙂

KaterinaModerator
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