Saved music in library

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Saved music in library

andybcar
Newbie

I have been a premium member for over a year. Until recently I have been able to save music into my library. Now, however, the music I had saved is shown as liked not saved, and I cannot save new music.  Any ideas?

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Billy-J
Rock Star 24
Rock Star 24

Hey @andybcar,

 

Sorry to hear this.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next 😊

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Billy-J
Rock Star 24
Rock Star 24

Hey @andybcar,

 

Sorry to hear this.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next 😊

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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