help please!!!!

Reply

help please!!!!

seabass1992
Newbie
hey guys , every time I log on to Spotify I log in with Facebook not realizing that it would stay that way.I thought I could either log in with fFacebook or put in my email and password and that'd be good to go but no.So how do I discontinue logging in with my Facebook and go by my email and password
2 Replies

MichaelW
Community Legend

Hi there,
Welcome at the Spotify Community!

 

You'll have to disconnect Spotify from Facebook.

To disconnect from Facebook, please follow the steps in this topic.
Please keep in mind that it's not an official supported workaround.

 

If you're a premium user, or if you'd like to get assistance when disconnecting, please get in touch with Spotify.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

MattSuda
Rock Star 24
Rock Star 24

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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