how does my family connect to spotify

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how does my family connect to spotify

libbyeyl-us
Newbie
How does my family connect to spotify. i just upgraded to family cant get them connect
2 Replies

driveflanger
Community Legend

Hi there, take a look at this:

 

Spotify Family

 

 

For any deals we may have for Spotify Family at the moment, check here.

The Spotify Family plan lets you get up to five separate Premium accounts with one discounted monthly subscription.

You and each of your family (or friends) you invite will enjoy:

  • Unlimited high-quality streaming access to over 30 million songs.

  • Ability to play music offline on up to three devices.

  • No ad interruptions.

  • Creating and sharing playlists.

  • Ability to travel abroad with your music.

  • No more arguing with Dad about his taste in classic rock.

Note: Spotify Family plans are not eligible for promotions or for payment through Spotify gift cards. It's not possible to subscribe to Spotify Family plan with iTunes in-app payments.

To sign up:

 

  1. Head to spotify.com/family.
  2. Click GET FAMILY PLAN.
    If you don't have a Spotify account yet: when you see the login screen, click Sign up. After you create an account, you'll be returned to Spotify Family signup.
  3. Click on the plan that includes the number of sub accounts you want (up to four).
  4. Enter your card details.
    Or, select PayPal and enter your PayPal payment details.
  5. Click GET FAMILY PLAN.

Congratulations! Not only do you now have a Premium account, you are also the administrator of your Spotify Family plan, in charge of inviting/removing members to or from the plan.

Further questions?

To Invite a member:

Only the administrator of the plan is able to invite a member.

1. To invite someone to join one of the allotted subaccounts in your plan, go to the account page.

2. Click MANAGE YOUR SPOTIFY FAMILY.

3. Click INVITE to add a member to your plan.

4. Enter the e-mail of the person you want to invite. Click SEND INVITE.

To remove a member:

Only the administrator of the plan is able to remove a member.

1. Go to your account page.

2. Click MANAGE YOUR SPOTIFY FAMILY.

3. Click REMOVE under the member you want to remove.

4. Click CONFIRM in the dialog box that follows. You can now invite someone else to the plan.

Note: If you remove a member, you’ll still pay the full amount for your plan each month.

To accept an invite:

If you’ve received an email invitation to join a Spotify Family plan, first of all, congratulations! Secondly:

1. In the email, click Accept invitation here.

2. If you already have a Free or Spotify.com-created Premium account, the “Redeem token” web page will open in your browser with a long redeem token number pre-filled in Token. Click REDEEM.

If you do not have a Spotify account, you will be led to create a Free level account. After doing so, clickAccept invitation here again on the email and the “Redeem token” web page will open in your browser with a long redeem token number pre-filled in Token. Click REDEEM.  

If you have a Premium account created through any other company than Spotify, you will need to contact that company to cancel before signing up to Spotify Family. If your subscription is through iTunes, please seeApple's instructions for canceling.

Questions

How am I charged?

Whether the subaccounts you’ve signed up for are in use or not, you’ll be charged the full subscription price every month on the same date you signed up.

What happens if I cancel?

If you cancel, all the subaccounts on the plan will revert back to the Free subscription level at the end of your current billing cycle.

What are the restrictions on the members I can add to my plan?

To be added to your plan, a person must:

  • Reside at the same physical address as the administrator.
  • Be a Free user, or a Premium user who purchased their Premium directly from Spotify (and not, for example, via iTunes or a mobile operator).

Can Spotify Family be used with other plans such as student discounts, or plans joined through a phone company, etc.?

Sorry, no. Any discounts cannot be applied to plan accounts.

What if I want to add or remove another subaccount?

You can't change the number of subaccounts that you selected at signup. But you can cancel the renewal of your current plan and sign up again for a different one. You don't need to wait for your current subscription to run out. Then just re-invite anyone you want to add.

I'm already on a Premium subscription. What happens to my billing when I become a Spotify Family admin user?

If you're already a Premium user, don't worry! We won’t bill you until the time you’ve paid for has run out, taking into account the increased price. You can review your renewal date on the subscription page.

Note: If you subscribed through any other company than Spotify, you will need to contact that company to cancel before signing up to Spotify Family. If your subscription is through iTunes, please see Apple's instructions for canceling.

I've been invited to join a Spotify Family plan, and I already have a Premium subscription. How is my billing affected when I join?

When you accept the invite, you're added to the Spotify Family plan when your current billing period runs out. You won't be charged for your account any further - your payments are handled by the plan owner.

However, if your Premium subscription is currently handled by a third party - such as iTunes or your mobile operator - you'll need to contact them to cancel your Premium first.

Can I add a member from another country to my Spotify Family plan?

People in different countries cannot be on the same Spotify Family plan.

1252327712
Newbie

i want to invite my father on my family plan but he does not have an email address, how can i send invite direct to his apple iphone using mobile number only?

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